Access PeopleHR

cracking piece of software

Comments: An online platform that does all the basics well, and has additional functionality that we haven't even started using yet.

Pros:

Ease of use. As a user, I prefer to be as near as possible totally self-sufficient and this is great.

Cons:

Sometimes it isn't the most intuitive and obvious where functionality of certain functions are, but that is being really picky and a little unfair.

Great implementation process

Comments: We have only just commenced using the software, so this review is purely related to the implementation team. The process has been very smooth throughout. [sensitive content hidden] was always on hand to answer any questions before we made the purchase and [sensitive content hidden] provided help and support during the implementation period. Both were friendly, easy to contact and quick to respond to all queries which made the process quick and easy. [sensitive content hidden] , who conducted our training, was very knowledgeable about the system. Thanks team!

Pros:

The software seems to cover everything we need it to administrate our HR needs. It is intuitive to use and the help videos and articles provide further detail when needed.

Cons:

Currently the software seems to do most things that we need. We were not able to use the LOS leave accrual rules as there wasn't the option to award our staff with an extra day on their service anniversary.

Worst system to use for expenses

Comments: The worst to be honest, useless app, why you can't submit expenses on the PC version of the app is beyond me.. why only allow expenses to be submitted on the app. Fine if you can guarantee it works but there is no alternative.

Pros:

There are very little pros for the mobile app - it's useless and never works properly

Cons:

Sometimes the app works and sometimes it says you need to launch in Microsoft Edge.. when my default browser on my phone is Microsoft Edge. Clear the cache and cookies and still it says 'open in Edge?' even though it is opening in Edge. Tried to report this numerous times to PeopleHR and they give no helpful advice. Sometimes it works, sometimes you get the error message and it just loops around. Our internal IT have checked everything and there are no security restrictions, and as it sometimes works and sometimes doesn't it's a software issue. Also when you can get onto the platform to submit expenses, if you save them before submitting they just disappear.

It is 'OK'

Comments: Overall its 'ok' for a small business and fitted our need at the time
As time as gone on and have experienced other systems, it 'seems' more dated and will struggle to catch up.

Pros:

Easy login Able to book holidays easily Performance reviews seem intuitive Applicant Tracking seems 'OK' but having used other systems there are better ones out there

Cons:

Lack of searchability of CVs Lack of integration with well known job boards and services Lack of auto GDPR features Candidate communication was done manually in Gmail as didnt integrate with it

Easy to use HR software

Comments: Overall really happy with this software - it makes managing the team smooth and straightforward.

Pros:

The interface is simple to use from a management perspective, as well as for individuals to request annual leave. I am not sure how we managed our HR / leave process before this software.

Cons:

Some of the menus can be a bit tricky to locate what you are looking for initially.

A terrible product

Pros:

Honestly, nothing. It's not easy to use, it crashes all the time, everything is so many more steps than it needs to be, I can go on, but I'll save it for the cons. Oh, maybe the mobile app, that's not bad.

Cons:

This whole product makes no sense at all. Everything you want to do on the platform is completely extra confusing and not simple AT ALL. The program crashes almost weekly when you want to use it from a HR perspective daily, this becomes very annoying. The user interface is from the 90's, extremely ugly. Almost every single task on this system is painful, it makes you dread want to use it. I've never experienced anything like it, it's very different to every other system in our toolbox, and for all the wrong reasons. They need to take a long hard look at this system and redesign it from the ground up. Yes, you have a nice app, but 95% of people don't use a HRIS app, they use the web page.

Neat interface

Comments: Great tool for timesheet and performance management.

Pros:

Its responsive design is amazing and can be used easily on all devices.

Cons:

I have been using it for quite a while but I have no issues.

Great software for timesheet management

Comments: Overall a nice system for HR related functions.

Pros:

It’s mobile friendly and can be accessed on all devices.

Cons:

Performance management side sometimes does not work and I face a hard time saving data and retrieving the previously saved records.

Cloud-based HR platform

Comments: Allows employees the ability to self-serve freeing up HR resource.

Pros:

Straight-forward, cloud based HR platform. Easily manage workforce with HR software and payroll process

Cons:

Mobile app has a better user interface than the Website with. Some features are more difficult to find on the Website than the app.

Useful but not always reliable

Comments: It is useful for maintaining mailing lists and grouping people, but I don't think it is always reliable. It could be more useful.

Pros:

I like being able to keep track of contacts for people and putting them into groups for various mailing lists.

Cons:

I've had times where I've updated mailing lists right before sending out and email and then when trying to send to that list, it sents to the unupdated list. I haven't had that issue in a while, so hopefully it is solved. I also wish it was more compatable with my phone.

Access People HR - new user

Comments: Very easy to set up, logical to use, user friendly as well as administrative role being self explanatory to most levels.

Pros:

It is logical to use, appealing as a user to explore.

Cons:

I need to explore more in depth processes , and there is not as sufficient guidance as I feel is needed.

My Experience with Access PeopleHR

Comments: I'm a happy customer of Access PeopleHR. The system's administration is straightforward, and employees find it easy to use, even those who aren't tech-savvy.

Pros:

I have been using Access PeopleHR for some time now, and I am very impressed with the system's usability and advanced features.

Cons:

Access PeopleHR is an excellent system, the performance module could use some improvements. It's not as customizable as other areas of the system, and the manager's sections cannot be reworded.

Great software

Comments: Fabulous

Pros:

Easy to use.Amazing to keep track of holidays

Cons:

Only for easy work patterns. some complex shifts harder to put on

Lovely little system!

Pros:

Ease of use, interface, intuitive software

Cons:

working hours could not be added during data load

Great system

Comments: Excellent and easy system to use. Great for managing HR records and performance review management.

Pros:

It's easy to navigate and and has some great functions.

Cons:

More ways to access your employee records.

If you're looking for a staff management system, you can't go for wrong with People HR.

Comments: Overall, the software is good and I would recommend it to a small to medium sized company. The customer support is for the most part great and they do get back to you when you have a problem within an hour. The major technical difficulties we have encountered are frustrating as it creates extra work , however, they do their best to fix things as quickly as possible and keep you up to date with progress.
For us it has helped when the company expanded and we needed to be able to monitor more staff and this is where the reports and planner functions have been invaluable.

Pros:

It is easy and simple to use and navigate so any staff with basic IT experience can use it. It has some great features for pulling reports on basically anything within the database and you can customise them extensively if you want to. It has space for inputting lot of information for staff members and is great for time sheets and recording. Other features like the planner are great for giving you an overview of the months/weeks/days ahead and you can set yourself tasks which send reminders to your email if needed.

Cons:

For the most part, it works fine, however, we have been using the software for a couple of years now and every time they do a big system update, something seems to go wrong somewhere else in the software. Namely for us, it's time sheets, which can (and has!) cause a huge problem, as we rely on this for a lot of day to day things, from pay roll to budgeting and costs, so when this element glitches, it can be a bit frustrating!

HR in a nutshell

Comments: IT's made holiday maintenance and training recordkeeping much easier. All HR basic tasks are in one place and we have scanned all documents and attached to individuals, doing away with most of the paper files we used to have which is an obvious space saver and going forward is more ecologically friendly.

Pros:

This is an excellent, all-in-one-place, HR package for a small company. It has restrictions, but on the whole it's easy to use with good support both in on-line guides and the support team. The structure is very straightforward, menus easy to navigate and covers everything a HR department will need from on-boarding, through induction, training, timekeeping, holidays, disciplinary proceedings etc to leaving.

Cons:

Expenses section is an additional extra and is a no-go area. I spent more time on to the helpdesk to it than anything and ended up having to stop using it. I dislike the fact that you can't order your employees to your choice and maintain that order - or go into that employee and then come back out to go back into the next one, you have to start at the top again and scroll down which is very time consuming if you are working through a number of employees.

Excellent customer service and a great system

Comments: Thanks again for all your help and support! We cant wait to fully start making the most of the system!

Pros:

The customer service is outstanding. We are a small company so implementing a system like this is a big deal for us- we were looking at simplifying operations as we currently use different systems for holiday booking, employee praise and expenses. I therefore had hundreds of questions to ensure that we were making the right decisions. The chat feature is extremely useful as you get a quick response to questions and do not have to leave the system to ask. Special thanks to customer service agent who has been very helpful even when I have been asking multiple questions on a daily basis! The system is easy to use and has lots of great features which are really good value for money. I have looked at many other systems and this one definitely came out top for value for money, features and customer support.

Cons:

Some of the settings are complicated to find and change- would be better if they were all in a centralized location- however once all set up this is a minor inconvenience. The pulse surveys are a great addition- however it would be good if you could access this from the desktop site and also could have the option of making these anonymous. The expenses section- we use Expensify currently- would be useful if you could scan receipts for information so the form auto fills as this is how it worked in Expensify but just a minor con. Finally, we allow our employees to Swap their normal working days- would be good if there was a specific capability for this rather than adding as an event as this allows you to swap out and not guarantee that the employee has swapped out also.

Great System and Very USer Friendly

Pros:

>Query Builder - Easy to use report builder to extract information from the system, I use this feature for the bulk of our payroll data. You can customise each query and save it so you can use again. It also has a filter feature so you can filter your data for a specific period, location or company. You can extract most data from the system using this feature. > Employee Planner - Very easy and user friendly layout, can instantly see sicknesses, absence and holiday for the current month or year. Easy for managers to log and manage. >Documents - Easy to store all employee personnel documents electronically. It also has a signature option where you can request for a document to be signed. We use this feature to issue contract, changes in terms and regulator training. You can also extract a report using the query feature to check who has/hasn't signed.

Cons:

the only con I have is probably the dashboard could probably be updated and be more interactive. Also the data when you export into excel (especially sickness/absence) comes out in a custom format which when doesn't work from a payroll point of view when using for deductions.

Having used a number of HR Platforms, People HR is by far the best

Comments: Think you can tell I really love People HR, it makes my job as a HR Consultant so much easier having everything in one place.
I particularly like the queries facility, and probably use it everyday for something.
Also if I have a question I usually try the 'get help' tab but if I struggle the help desk guys are great too.

Pros:

People HR is a very intuitive piece of software, its just so easy to operate. We've watched it grow as our business needs change, not only can you use it for basic tasks like monitoring holidays and absence. It is possible to run the full employee life cycle of an employee from recruitment via the ATS tab to monitoring the employee's progress via the progress tab. We've recently used the facility to upload payslips to our system which will be a huge saving in stamps and stuffing envelopes!

Cons:

Sometimes the queries facility baffles me, there are so many options, not really a con just a comment.

Excellent system which makes transactional HR activity so easy to use for administrators, managers and staff

Comments: I have worked with many HR systems over the years which have been restrictive, cumbersome, difficult to use. PeopleHR is none of these. It is an easy to use , flexible, reliable system which continues to improve month on month. The support function is second to none. They always resolve any queries or problems quickly and efficiently and the' how to' guides are very helpful in both written and video format. Highly recommended.

Pros:

Cloud based so easy to access from anywhere including mobile access Easy to use and navigate with great support centre and advice readily available either online or by phone Supports all transactional activity and much much more including performance management, recruitment (end to end), training Templates provided which can be adapted to suit the indidvidal business Easy to run and export queries and reports Continually being improved with end user feedback taken on board Great value for money

Cons:

Expenses module currently only available by mobile App. Bulk upload functionality limited at present

IT Training and Systems Support

Comments: We’ve been using PeopleHR – or PHR as we call it – for quite some time now and have become heavily reliant on its many features. The customisation of bespoke screens has helped us stream-line some of our internal processes such as providing an audit trail of authorities for things like equipment issue and return, or system access approval. For us - PeopleHR is an ideal tool with its many flexible features and functionality – from working hours, absence and holiday recording, to management and e-signing of documentation. The Support Team also provide great service and quick responses to any questions.
What's not to like !

Pros:

Lots of flexibility - if you need a particular "thing" which isnt covered - just build your own screen! Reporting and exporting is so easy - especially with Query Builder which can be given to teams to extract information relevant to them. Management of Absence and Annual Leave is great for individuals and managers alike - with clear information displayed to users. Configurable access right down to individual level if necessary

Cons:

To be honest there aren't any serious issues we have encountered with PeopleHR. In the early days we found the appraisal functionality a little limited but that has been addressed.

Great HR software

Pros:

Easy to use the basic functions for a HR novice

Cons:

The expenses module isn't as good as other providers

Very easy to use team organiser with simple layout

Pros:

Very intuitive interface for organising team holidays, sickness etc... huge improvement on more traditional HR software

Cons:

Possibly a few unnecessary features that slightly clutter the UI (anyone ever used a 'Thanks' badge)

User friendly!

Comments: For me, the best part of the software is the 'Chat' interface with customer support and the developers. On occasion I don't want to sift through user guides, especially when I don't know what I want. I found them to be knowledgeable problem solvers.

Pros:

Straight forward software built with the end user in mind - the employees. From inputting the initial data to updating existing fields is simple and intuitive. Running a query on your data is quick and easy. No advanced excel skills required.

Cons:

The freedom to type anything into some fields can be vexing if your are running reports and want a standard output. Sometimes enforced formatting would be welcomed.