---
description: Get detailed information about Rezolve AI and how it can help you meet your business needs. Learn more about Rezolve AI price, benefits, and disadvantages for businesses in Singapore.
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title: Rezolve AI Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [Rezolve AI](/software/211890/rezolve-ai)

# Rezolve AI

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> Rezolve.AI is an Agentic AI platform for employee support and ITSM inside Teams and Slack
> 
> Verdict: Rated **4.8/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Rezolve AI?

IT service management, HR departments, credit unions, banks, higher education, healthcare, manufacturing, state and local government, real estate, construction, and managed service providers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 9 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rezolve

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, China, Cook Islands, Croatia and 104 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Audit Trail
- Automated Routing
- Autoresponders
- Change Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communications Management
- Customizable Branding
- Employee Directory
- Incident Management
- Incident Reporting
- Investigation Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Offline Form
- On Call Scheduling
- Onboarding
- Predictive Analytics
- Proactive Chat
- Problem Management
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing

## Integrations (28 total)

- BambooHR
- Box
- Cherwell Service Management
- Docusign
- Dropbox Business
- Dynamics 365
- Freshdesk
- Google Drive
- Gusto
- Jira
- Mailchimp
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)

## Related Categories

- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [Human Resources Software](https://www.capterra.com.sg/directory/5/human-resource/software)
- [Employee Engagement Software](https://www.capterra.com.sg/directory/30817/employee-engagement/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews)
3. [C2](https://www.capterra.com.sg/software/135915/c2-atom) — 4.3/5 (14 reviews)
4. [JIRA Service Management](https://www.capterra.com.sg/software/138769/jira-service-management) — 4.5/5 (763 reviews)
5. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Reviews

### "Megan Chatbot - Works" — 5.0/5

> **Aalok** | *24 November 2020* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Admin Dashboard, Knowledge Management,  Teaching the ChatBot without getting Resolve.ai team involved.
> 
> **Cons**: The product does not have a developer API that integrates with our CRM however resolve.ai team will configure it internally.
> 
> \[SENSITIVE CONTENT HIDDEN\] engineering team has helped us get our chatbot up and running on a website.  We generate quite a few leads every day and the conversion is very high of these leads.

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### "Excellent Value - Free up resources to work on higher value activities" — 5.0/5

> **Gabe** | *4 October 2021* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: As a production company, our employees may be working 7 days a week, 24-hours a day, anywhere in the world and our AI Bot self-service is available when our Corporate people are not.  From a Corporate resource perspective, Rezolve.ai can answer most questions, freeing up time for our Corporate resources to deliver higher value activities to the business. From a technology perspective, Rezolve.ai is available through our web portal, mobile app, and Microsoft Teams via single-sign-on. We developed a custom brand to promote the service.
> 
> **Cons**: The platform is still growing and more features can be added. But, for the features currently available, the solution has great value and is easy to stand up.
> 
> Rezolve.ai îs customer centric. Our service processes needed work and the Rezolve.ai team were there for us.  Their people seek feedback, wanting to improve the product and make us successful. We have watched new features come out often. The product is delivering its promise.

-----

### "Rezolve.ai, a good service desk product" — 4.0/5

> **Dr Prasenjit** | *25 November 2020* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: This bot really helps me with its own AI enabled answers to solve several IT-related issues.
> 
> **Cons**: I was expecting more such kind of exciting features. But, yes, I guess the company is in a growing phase and would love to receive more interesting features in near future.
> 
> This became very ease-of-use to our support team which helps me a lot to reduce the workload of our team and distribute it properly.

-----

### "Great knowledge base and help desk tool" — 5.0/5

> **Casey** | *12 October 2021* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: We are able to teach the system how to answer our employees questions.  This in turn provides a much improved experience for our customers.  The help desk also allows the IT staff to monitor and manage tickets.
> 
> **Cons**: As we have used to product and Resolve AI has made improvements, the product has improved and there are no major weaknesses for the purposes we use it for.
> 
> They have been a great company to work, extremely responsive to our request and continue to improve the system.

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### "Rezolve is a fforce multiplier\!" — 5.0/5

> **Marcus** | *21 November 2020* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: This bot has really helped with answering the most basic of questions that flood our help desk and product support queues.
> 
> **Cons**: Nothing at the moment, it's a growing product with some scale issues but the development team is always willing to jump in and assist us with fixes and suggestions.
> 
> The bot is very handy in reducing the workload to our support teams - I mentioned it's like a force multiplier and it really is because the call volume and help desk tickets has been greatly reduced allowing our support teams to actually work on more important problems and track trending issues.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/211890/rezolve-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233152/Rezolve-AI/> |
| en-AE | <https://www.capterra.ae/software/211890/rezolve-ai> |
| en-AU | <https://www.capterra.com.au/software/211890/rezolve-ai> |
| en-CA | <https://www.capterra.ca/software/211890/rezolve-ai> |
| en-GB | <https://www.capterra.co.uk/software/211890/rezolve-ai> |
| en-IE | <https://www.capterra.ie/software/211890/rezolve-ai> |
| en-IL | <https://www.capterra.co.il/software/211890/rezolve-ai> |
| en-IN | <https://www.capterra.in/software/211890/rezolve-ai> |
| en-NZ | <https://www.capterra.co.nz/software/211890/rezolve-ai> |
| en-SG | <https://www.capterra.com.sg/software/211890/rezolve-ai> |
| en-ZA | <https://www.capterra.co.za/software/211890/rezolve-ai> |

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