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DelivApp Delivery Management

DelivApp Delivery Management

What Is DelivApp Delivery Management?

The DelivApp software is made for businesses that deliver on-demand using their own and/or third-party fleets, at scale. The system is enterprise-grade, mid-business priced. It supports account hierarchy and dispatch rules customization on a per-pickup location level.

DelivApp allows working in a fully automated or a co-pilot mode with the ability to manually intervene when needed.
The platform increases the operational team productivity and helps keep it small even as the order volume grows.

Who Uses DelivApp Delivery Management?

Delivery Companies, Delivery Service Providers, Delivery Marketplaces, Restaurants, Food Service Franchises

DelivApp Delivery Management Software - Dispatch Admin, Web and App: maintain a complete control over your business operations, set automation rules, fully automate your dispatch or work in a co-pilot mode, manually intervene when needed. Work from anywhere with a companion dispatch app
DelivApp Delivery Management Software - Business portal and app: keep your pickup locations in the know, grant them management rights when needed. Enable or disable dispatch to third-party providers, and rest assured that everyone only sees only what they are entitled to see
DelivApp Delivery Management Software - Courier app: delight your couriers with a simple to use task management app. Fully control the workflows, display settings, and order handling rules. Manage entitlements, allow seeing the work and earnings history
DelivApp Delivery Management Software - Branded tracking for consumers: exceed expectations and allow your end customers to be in the know of where their order is. Collect feedback and receive an alert if things went wrong, to act immediately. Use our page or embed tracking to your app

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Reviews of DelivApp Delivery Management

Average score

Overall
4.7
Ease of Use
4.9
Customer Service
5.0
Features
4.7
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
30%
Asaf
Asaf
Product Manager in Israel
Verified LinkedIn User
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

It's a mission-critical software for our business

5.0 3 years ago

Comments: great

Pros:

We are a delivery company for restaurants and we handle about 100k deliveries per month using DelivApp, and we usually have more than 70 couriers on shift on a daily basis. We've grown to these volumes using this software and I like most that the system works well regardless of the volumes. Dispatcher portal is very fast and automation is good, the new version of the courier app received a very good feedback from our guys. For several years, we'd been using only logistics module, but we are now rolling out our marketplace, which we setup on DelivApp. The overall experience was also great, I worked on the menus with restaurants and we managed to get more than 100 businesses onboard very quick.

Cons:

In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.

DelivApp Response

3 years ago

Thanks so much for the elaborate review! We value all the feedback that helps us improve the product, and appreciate your trust. We are happy to support your growth going forward!

Nadav
Ceo in Israel
Restaurants, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

magnificent product

5.0 4 years ago

Comments: Simplified our logistics and payroll, cutting down the costs
Before DelivApp, we had very complex logistics operations and complicated staff management processes, when a simple task of understanding which courier should receive how much was extremely labor-intense. Once we started working with DelivApp, we were able to streamline all the logistic processes as well as the payroll and compensation management, and when we did that, we gained a sense of control and much better visibility into what is going on, we saw an opportunity to optimize our expenses. We are now running very efficient and lean operations and we calculate our courier compensations literally in one click.
Franco restaurant, Nadav K, the owner

Pros:

Not only is manpower saved Even the existing workforce does not need to be skilled The software does everything for you

Cons:

No cons It sound that everything is perfect And no flawes But it really is in the macro Just insignificant things

DelivApp Response

4 years ago

Thank you, Nadav! Weare happy to serve you!

Thomas
CEO in Austria
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

ninjas.jetzt

4.0 3 years ago

Pros:

pretty easy to operate, support is really quick DelivApp is also doing changes only for our needs

Cons:

Does not fit 100% for all our needs, but they are pretty unique.

DelivApp Response

3 years ago

Thomas, appreciate your feedback and inputs on how to improve the product! Proud to be powering NINJAS.jetzt growth!

Barak
Owner in Israel
Food & Beverages, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

The real game changer for the courier and delivery management

5.0 4 years ago

Pros:

This SW helped us in many ways in regards to delivery management. The most straightforward outcome was during rush hours. Especially when we were running 1+1 (buy one - get one for free) campaign. The campaign itself was working like a charm - we were getting tons of orders, but operation wise it was a nightmare: lost orders, angry customers, non-stop "where is my order" calls. At the end of the day we were hardly see any actual income from these few hours due to all compensations and canceled orders. It all changed at once when we started to use DelivApp. It helped us to create well organized delivery routine, eliminate delayed and late orders. Our customers satisfaction changed 180 degree.

Cons:

Well, as with any new solution, it takes you some time to get used to it and change your existing routine (even though it was very inefficient). But the DelivApp team was with us during the whole process so after all it was quite painless

DelivApp Response

4 years ago

Thank you for sharing, Barak! Decreasing the number of "where-is-my-order" is one of our favorite impacts!

Nicolette
Co-owner in South Africa
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Value for money product with great support

4.0 4 years ago

Comments: The fact that DelivApp is a business to business orientated software was exactly what we needed. They were very responsive and open with information from the get go. I do not have a tech background but I did find their software easy to implement. Those times that I did get stuck one of their team were always on hand to help out.

Pros:

1. Very cost effective compared to other software 2. Very responsive team 3. Easy to implement 4. Really good support.

Cons:

We did have to tweak and add a few features to suit our specific needs - but saying that the DelivApp team were open for suggestions and were very responsive to the challenges our unique situation brought.

DelivApp Response

4 years ago

Thank you very much for your cooperation, feedback, and for providing us an opportunity to improve the system! Wishing you all the good luck going forward!