17 years helping Singaporean businesses
choose better software

What Is SyncSpider?

Syncspider is an ecommerce and ERP integration platform, offering IPAAS services.

We specialise in syncing:
- Products
- Orders
- Customers
- and other eCommerce and retail related data

Between systems.

An example would be sending your ecommerce products on multiple marketplaces, or syncing your product data between your ERP and ecommerce store

Syncspider also offer custom integrations for systems that lack thrid party integrations. Each custom integration built gives access to over 450 ecommerce, ERP and accounting sotfwares

Spend less time doing busywork and more time growing your store. For more information, visit syncspider.com

Who Uses SyncSpider?

ERP customers, eCommerce store owners, digital ecommerce agencies

SyncSpider Software - SyncSpider mapping

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Reviews of SyncSpider

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.9
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
19%
3
1%
1
3%
Mario
Mario
Director in Chile
Verified LinkedIn User
Internet, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

A long time needed, easy to use Brigde

5.0 4 years ago

Comments: On appsumo they have a Lifetime deal! I love this kind of Lifetime deals, specially since managing multiple sales channels can be either crazy or a complete let down for clients when inventory has to be crosschecked. If your goal is to ace customer experience and accelerate the validation of a sale, then this tool is for you! Thanks for the tool!

Pros:

I've been looking for a tool like this since forever! Specially to connect inventory accross Amazon and Woocommerce. It's also a pretty good tool for direct income since you start your own business charging your clients a fee for managing the syncronization between their sites and channels. The amount of integrations is amazing and customer support is also super fast and responsive.

Cons:

Its easy to integrate, but it has so much connections that it can be overwhelming in a good way

SyncSpider Response

4 years ago

Hey Mario, and thanks:) Sometimes, I'm a bit overwhelmed as well with all capabilities SycnSpider brings:) Cheers, Aleks

Lawrence
Ad ops by Day and Marketer 24/7 in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Goodbye mundane repetitive tasks and hello time at the beach

5.0 4 years ago

Comments: FIRST IMPRESSIONS:
The current UI isn't what I expected after reading a good number of reviews. Actually, I was pleasantly surprised how intuitive it is during my exploration phase. I don't know if my positive response to the UI is due to the not so glowing reviews of the UI. For me, it's not too bad at all.
AFTER INITIAL USE:
As mentioned above, the UI isn't too bad. I found myself able to go through the workflow from creating a company, to creating a project and then adding integrations and creating tasks without much help from support documentation. Again, this was a pleasant surprise.
I recommend creating a mind map first with existing integrations and then referencing the mind map as you build out the automations. The UI might not be as bad as I thought it would be, it's still no integrately or Zapier for visualization of the flow. CONCLUSION:
If you are in e-commerce managing inventory for multiple storefronts, then SyncSpider is the automation solution for you. Although, you should first check the available integrations and the integrations in their roadmap before pulling the trigger. Integration wishlist: startinfinity, mailrush, encharge, postoplan, Runtheworld, Novocall and Optinly to name a few.
I am surely looking forward to integrating SyncSpider to automate more of my workflow.

Pros:

The apparent e-commerce focus is what pushed me to the edge in the selection of SyncSpider over the other alternatives. Existing integrations with some LTD SaaS is also a huge pro. I wish most of my SaaS was integrated, but maybe one day. The deep integrations is also a huge plus.

Cons:

This might just be more of a con specific to me but I'd like more integrations for the SaaS I use frequently. SyncSpider is only as good as its ability to integrate with many tools. The UI visualization of the integration flow even though is satisfactory for my needs, its still something to be desired. It would be great not having to create a mind map first before setting up a flow in SyncSpider. The good news though is there is supposed to be a revamp of the UI. The possibility of improvement also helped with my purchase decision.

SyncSpider Response

4 years ago

Thank you so much Lawrence. Every review and the feedback we get helps us better SyncSpider:)

khaled
Team leader in Egypt
Accounting, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

Value for money

3.0 2 years ago

Comments: The experience is good so far, and I still rely on it for some work

Pros:

The free trial is very good, especially as it provides better features than some similar sites, but there is still the best to offer to customers

Cons:

There is always the best, especially when compared to similar sites that give double the service for free

Ryan
Entrepreneur in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Take Back Your Life With SyncSpider

5.0 4 years ago

Comments: Working on several different ecommerce stores by myself feels like a 24/7 non stop process with no end in site, that is unless I can find a tool that automates as many day-to-day tasks as possible freeing up my day to not only work on the more important parts of my business but also to get my life back and spend more time with family and friends. Well lucky me I found it and SyncSpider is that tool!

Pros:

SyncSpider is the best tool for automating your daily tasks as well as keeping all your data from different platforms & tools in-sync, in real time freeing up your time to work on your business! Tons of integrations with more on the way and an endless amount of possible future integrations limited only to your imagination and of course you would have to request it! Don't worry this team and the customer service is also top notch and ready to help you automate your business and get your life back! I recommend SyncSpider for any ecommerce business especially if your still doing most or all of the daunting tasks required to be successful yourself without any automation!

Cons:

Some Integrations are still needed but they are on the roadmap to be added soon plus you can request any integration that you might need for your business and they will work their hardest to get it added to the roadmap! Some integrations can get a little technical but they have great support and tons of video tutorials you can follow along to get set up!

SyncSpider Response

4 years ago

Hi Ryan, Thank you for feedback and this great review! Yep, I agree with you, we need to make our app more user friendly, and we will do our best there! Thank you!

Michael
Owner in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

SyncSpider is my new go to integration tool!

5.0 4 years ago

Comments: Overall I enjoy SyncSpider and have big plans for it as my web design business grows. It is my goal to help small businesses grow online and if I am able to use SyncSpider to do that for their web based storefronts, it is going to truly add value to what I can bring to the table for my customers. We are living in a time where in person shopping is suffering and small businesses need to adapt to the changes of time. SyncSpider will help my clients do that by simplifying product listings in online stores, adding leads to their CRM systems, and by assisting to completing tasks faster.

Pros:

What I like most about this product is that it provides much deeper integrations than what I am use to with other products like Zapier. It also has a stronger focus on e-commerce where I felt other integration platforms were lacking. I feel the development team stands behind the product with a lot of enthusiasm and have a strong determination on growing the product rapidly. Having good customer support is a must when building a quality product with some level of complexity such as SyncSpider. Nice work on the in-depth documentation as well.

Cons:

What I like least about the product is that it is still young and that there are still a lot of products that have yet to be integrated into the platform. Hopefully the product will continue to grow with more and more integrations as the weeks go by making the product more useful.

SyncSpider Response

4 years ago

You can bet that we will continue to.improve:) adding 2 apps per week atm, aiming to add 1 per day:)

Stephen
Owner in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

eCommerce Automation at its best!

5.0 4 years ago

Comments: Wonderful! Very easy to navigate and work with! Very simple to understand!

Pros:

The automation of being able to communicate multiple programs together automatically. We bought this software to replace Oberlo and Dropified. We were not only ecstatic that we could buy this at a cheaper rate but that we could also have the SyncSpider team custom program apps for us so their software could get multiple programs of ours to communicate together to complete our auto ordering processes of our Print On Demand services and our AliExpress dropshipping!

Cons:

Nothing at all. This was the answer we had been searching for for years. As I said, we started out using Shopify (which changed their name to Dropified), and then we tried Oberlow but they both had quirks and frustrations with automating certain products from certain drop shipping companies. SyncSpider took care of all of this and now if we can't custom program the app to do what we want, we can either work with a zappier app or pay to have a SyncSpider programmer custom program the feature for us!

Mark
Owner in Canada
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

The Connection Between Sales, Marketing and Fulfillment

4.0 4 years ago

Comments: SyncSpider is a great tool to have in your setup, when it is all about automating your eCommerce business.

Pros:

The main point for us using this software was to save me lots of hours of manual work. The only way growth can occur is through automation. This now becomes the centerpiece; the glue that binds everything together. This software makes connecting between various sales, marketing, and fulfillment apps a breeze. Although they try to make things simple, some integrations are not as straight forward. Their customer support/service is very helpful and reach out to ensure that your integrations are working. They also have their own service that will create the integrations and take care of the entire process for a nominal fee. If they don't have your integration, they will add it shortly after request are made. The team is responsive and eager to help you accomplish your goals.

Cons:

The amount of integrations are limited compared to other products. Although, minimal at this time, they are being worked on at a feverish pace. Also, the UI is not the most impressive, but the software does what it needs to do and does that well.

SyncSpider Response

4 years ago

Mark thank you so much. Every review and the feedback we get helps us better SyncSpider:)

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Synch Your Business into the Future!

4.0 4 years ago

Pros:

Exactly what I need. An automation tool whose focus is on ecommerce and multiple-step operations. We are using it to setup a several complex multi-step automations between sales, marketing, e-commerce, funnel, analytics and communications tools. This is exactly what I need at a price I can afford. For my use case, this is incredible value for the money.

Cons:

I think the UI has been mentioned a few times here in the comments. To be sure, it isn't the sexiest compared to some, but it does get the job done and the dev team is already working on improvements. Compared to Zapier and Integromat, of-course they still have some work to do on the sheer number of integrations. That said, I'm excited about the direction the team is headed and the continued pace of development they have committed to.

SyncSpider Response

4 years ago

Thank you for taking the time to give us your review! Aleks

Ach
Ach
Marketing Artist in France
Verified LinkedIn User
Animation, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

It has simplified UI that going to make Using this software a no-brainer !

5.0 4 years ago

Comments: It helped me save hours of work at night for minutes plus it has the system of automation which means all you need to do is prepare everything then let it run itself :D

Pros:

This software is easy to use doesn't take too much time to try it out and is focused on E-Commerce. it helps you forget all the copy past tasks that you used to have to alte at night

Cons:

Some sofware I use aren't included yet but he cool thin they are hyper active about adding new tooks weekly and soon daily

SyncSpider Response

4 years ago

Hey Ach, thank you so much for your feedback:) We are gonna do our best to seep up all developments and make our tool perfect for recomendations:)

Verified Reviewer
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Really nice automation platform

5.0 4 years ago

Comments: It's smooth

Pros:

i really like how everything is built from inside, it's very simple to use the software, it has many apps that i am using on a regular basis

Cons:

Would be great to have more apps and more sexy UX

SyncSpider Response

4 years ago

New sexy UI is coming:) and adding few apps every week sir! Cheers, Aleks

Periklis
Analyst in Greece
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The PIM backbone

5.0 4 years ago

Comments: Long story short, value/cost ratio is outstanding. I have one platform to manage all of my clients projects. Happy clients, everyone is happy.

Pros:

The available options make SS fit in every client infrastructure I wanted to implement it. Even if an endpoint is missing, it can get easily extended (until they add it, the team is working fast and the integration catalogue grows fast)

Cons:

Improvement on the look & feel would make it more friendly to non-technical users but apparently that should not be a priority at the moment in my opinion.

SyncSpider Response

4 years ago

HI Periklis, thank you for your feedback and review. The UX/UI will be improved during next 3 months Aleks

Tanice
Tanice
Internal Audit Assistant in Jamaica
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Hands down best B2B Platform

5.0 3 years ago

Pros:

What I love the most is about SyncSpider is its automating feature. In a time where everything has become virtual, and most persons are not so familiar with certain online tools, SyncSpider not only automate tasks, but it boast productivity. Also, it is very cost effective and once you have mastered the platform, It is the best B2B app moving forward. The Help Chat is also an amazing feature as well as it is readily available to answer all your queries in a timely manner.

Cons:

Very Time consuming when you are not familiar with the software.

Paul
Director in UK
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Works like a dream!

5.0 4 years ago

Comments: In summary, I have to say I am very impressed with both the product and the SyncSpider team.

Pros:

My dream e-commerce setup is possible using SyncSpider. This is to create a single “Back Office” site (WordPress / WooCommerce) to act as a single point of truth for Product data and Customer Orders with automatic two-way data links with: 1. My own e-commerce site (WordPress / WooCommerce) for direct customer orders. 2. eBay - where we also already sell all of our products 3. Etsy - where we don’t currently sell but where there is significant potential for us 4. Amazon Handmade - this is not currently possible using SyncSpider as the API is different from Amazon, but I hope that SyncSpider may create this integration soon. The Back Office site will be used for centralised order management and stock control. I have done some testing myself and have yesterday spent some time on a Google Meet call with 3 of the really helpful SyncSpider team talked through what I want to achieve and realised that my dream is not only achievable, but SyncSpider has a reasonably priced professional services offering whereby they will build my specific requirements for me for a fixed price - this service is a complete no-brainer for me.

Cons:

1) My testing involved syncing between two WordPress / WooCommerce sites - it would be nice to have an "Auto Mapping" feature to save manually mapping each item. I understand that this feature is currently in development. 2) Does not currently have an integration with Amazon Handmade.

SyncSpider Response

4 years ago

Amazon Handmade will be there at one point:) Thank you for your reivew! Aleks

Coen
Coen
CEO in Netherlands
Verified LinkedIn User
Professional Training & Coaching, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great multiple applications automation solution.

4.0 4 years ago

Pros:

I'm a SAAS junky and a lazy guy. If I need to do a job twice, I'm sure gonna automate it asap. Just purchased SyncSpider, a wet dream application ;-) I know how much time saving it is with just two connections like Zapier and Integrately: webhooks and external API - So it's like a dream come true for multiple applications! Nice to find many of the apps I already use to be integrated, a vast number. Now I can skip the repetition data entry and tasks and just accelerate my online businesses. Save time and money, exactly what I love to do. This really is the glue that binds everything together. I sure recommend activating the pro plan if you're serious about your business. If you're working with multiple applications, then SyncSpider is a great automation solution

Cons:

The interface does the job but could do with some improvements.

SyncSpider Response

4 years ago

Hey Coen, Appriciate you taking the time to give us your feedback here! Thank you! Aleks

David
Owner in Malaysia
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Spider Web For Integration And Connection

4.0 3 years ago

Pros:

I like that it can connect to many apps which I am already using - even some . The support is prompt to help if you hit any road bumps although they already have rich documentation. The speed of adding new apps to the platform is also amazing. Overall, I love the customer-centric approach from the team behind this software.

Cons:

The UI/UX looks a bit dated. It's not as intuitive as Zapier when you first started using it. Hence, do expect some learning curve.

Alison
Operations Manager in Canada
Wholesale, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Helping us manage our orders without dropping the ball

5.0 3 years ago

Pros:

I like the variety of different apps that we can use in the integrations. I was setting SyncSpider up for a client who uses some very mainstream apps in addition to some others as well that are a little less widespread, and was pleased to discover that we could integrate our entire tech stack together using SyncSpider. I also found it very simple and intuitive to get started which is important because we need to be able to make it easy for the team members to adopt the software.

Cons:

As with any such product, the task run limits are a bit frustrating (not that I don't understand the need for them) - but rather just that it's hard to estimate how many we will need / use in a month so it's hard to estimate what the costs might be.

Sheryar
AI Engineer in US
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best Alternative to Zapier!

5.0 3 years ago

Comments: I am automating my business and saving a lot of time which now I can spend with my loved ones.

Pros:

SyncSpider is a brilliant Zapier Alternative, with a lot of functionality and integrations. The team behind SyncSpider is extremely helpful and they keep integrating new recipes. The best part of SyncSpider is that you can try it for free and you can also get a free trial, which allows you to use SyncSpider without paying anything but I am sure you will be hooked!

Cons:

They are still adding more recipes/integrations which are in the roadmap pipeline but I am waiting for MySQL integration and it will complete my journey!

Aristides
Owner in Sweden
Food & Beverages, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

It is a good product

4.0 4 years ago

Comments: It was overall ok. Worked as expected. Just a couple of things that they need to improved and it will be an excellent product.

Pros:

Even though i am not techy, it took about 30 minutes to understand and learn how to do the setting up. After setting up, I did some tests and it was working as I expected. There are other things that I would like to understand better, but it is challenging to find information as the documentation is pretty vague in some aspects. However, the support team was good. They helped me to sort out a couple of things relatively fast.

Cons:

The lack of documentation is a pain point. I think they really need to put effort into improving the quality of the documentation. Another aspect is the UX/UI. For the first time, I felt doubtful as the interphase looks outdated and it is slow. As per their roadmap, I understand that is something that they are working with. So let's see.

Stephen
CEO in South Korea
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Zapier is in trouble

5.0 4 years ago

Comments: Spectacular.

Pros:

These guys are out to automate everything - and I think they can do it. They're the most responsive team I've met, scheduling meetings to help me learn the software right out of the gate. Their software is absolutely intuitive, allowing you to line up the dynamic data points you want integrated simply and easily. I have been using a spreadsheet-like project management software for my company, but with the help of SyncSpider I'm planning on changing over to my own WordPress website using custom post types and then automating a ton of our processes. I'm pumped! It's going to be amazing.

Cons:

It didn't have a specific integration for our forms plugin (Gravity Forms). Because of this it adds a little effort over Zapier to integrate using their HTML Forms integration.

SyncSpider Response

4 years ago

Appriciate you taking the time to give us your feedback here! Thank you! Aleks

Edward
Myself in US
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Better than Zapier for certain workflows like data migrations

5.0 4 years ago

Comments: Support is great, all my pre-sales questions were answered quickly and detailed. Over the past months, I have been tracking their development roadmap and they have added many integrations and continue adding more every week.

Pros:

The best feature is the ability to being able to create integrations that retrieve historical data; this is missing from Zapier and other competitors.

Cons:

The interface can use an update, but I'm more interested in functionality versus how pretty it looks.

SyncSpider Response

4 years ago

Hola Alfert:) Thank you for taking the time, I love your review here! Aleks

Peter
Peter
CEO in US
Verified LinkedIn User
Publishing, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A Promising find

5.0 4 years ago

Pros:

I recently developed my shopify site, but have had a difficult time figuring out how to get all my different tools to work together. Confused and frustrated for a long time, I have been at a loss... So when i saw this offering pop up on appsumo, I jumped at the chance. That said, I had some questions as to whether it would work for my use case combining funnels, an ebook deliver platform, my book distributor warehouse's antiquated ordering system, etc. When i reached out to the developers, they not only responded immediately, they also offered to walk me through the possibilities and help solve some mission critical issues i was having. I was impressed with their willingness to work with me and am looking forward to exploring all the integration possibilities.

Cons:

I'm not sure yet as i haven't started...

SyncSpider Response

4 years ago

Hi Peter, thank you for taking the time to give us your review! Aleks

Parag
Parag
Parag Pathare in India
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Bye bye integromat / zapier

5.0 4 years ago

Comments: good

Pros:

Syncspider capability is far more than integromat as it helps on load of ecomm automation. I am using freeium of zapier and integromat for long now and have been waiting for such a deal. Saw it. Got it. Thank you Syncspider. Improvements: Documentation.. i know you folks are working on it.

Cons:

Improvements: Documentation.. i know you folks are working on it.

SyncSpider Response

4 years ago

Yes, working on new tutorials, thank you for taking the time to give us your review!

Staire
Founder/CEO in US
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Powerful solution

5.0 4 years ago

Comments: The syncspider solution is a flexible and easy to use multi-shop-tool system that allows you to globally manage your online shops with one comprehensive and measurable tool.

Pros:

syncspider is a powerful solution that links all of your online shop tools in a single platform, making it easy to manage inventory, and sync with multiple marketplaces. It offers many features to help you succeed, so you can concentrate on succeeding online.

Cons:

Its going to take some time but as soon as i have integrated some local API's created some useful flows

SyncSpider Response

4 years ago

Appreciate you review! Always happy to read that our external API is used:) cheers

Mark
Owner in Australia
Internet, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Outstanding onboarding follow up from staff

4.0 4 years ago

Comments: I do very much appreciate and understand that Syncspider is still in the early stages, growing and improving very quickly so they need to pick their battles and focus on what's important at each step.

Pros:

I love that Syncspider is focusing on building integrations for the many Appsumo deals (past and present) as I am fleshing out the systems of my new business using them. I think all businesses that are operating with cloud based tools are going to need a tool like Syncspider to create hands-off flow-through data without needing a developer to build the integration. Or even if you do, you can use Syncspider's own team which would have to be far more economical than the hiring your own. I admire their attentive support and follow up after subscribing. That side of the onboarding is the best I've seen in a while.

Cons:

Having formerly used Zapier and Integromat I am looking forward to the updated UI and would like to see high quality video tutorials to learn the basics instead of having to wade through long articles, as this may affect the bounce rate.

SyncSpider Response

4 years ago

Thank you so much, and the feedback we get helps us better SyncSpider:) Aleks

Louie
Entrepreneur in US
Consumer Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Finally a better alternative to Zapier, focusing on eCommerce.

5.0 4 years ago

Comments: I found SyncSpider in AppSumo and it's one of the best deals I found there that I can use in the long run. I did my due diligence before signing up, I've attended their webinars and I noticed the genuine passion and integrity of the SyncSpider team.

Pros:

SyncSpider is easy to integrate, easy to use, they've been adding 3 apps integration per week and I heard they want to integrate 1000 apps this 2021. They're very generous with the number of task runs. Serve uptime is 100%.

Cons:

I can't think of any cons right now as I just started using it, so far no issues.

SyncSpider Response

4 years ago

Hola:) Thank you, I love your review here! Aleks