---
description: Get detailed information about VXT and how it can help you meet your business needs. Learn more about VXT price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VXT Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [VXT](/software/211214/vxt)

# VXT

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> Save time, mitigate risk and generate revenue by syncing your phone with your CRM. VXT is the phone system for professionals.
> 
> Verdict: Rated **4.8/5** by 40 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses VXT?

Businesses that make and receive calls frequently.

In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 40 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VXT
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$37.50
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, British Virgin Islands, Canada, Ireland, Isle of Man, New Zealand, South Africa, US Virgin Islands, United Kingdom, United States

## Features

- Automated Attendant
- Automatic Transcription
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transcription
- Call Transfer
- Caller ID
- Computer Telephony Integration
- Contact Management
- File Transfer
- IVR
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- VoIP
- Voice Mail

## Integrations (17 total)

- 8am MyCase
- Access Vincere Evo
- Actionstep
- Bullhorn ATS & CRM
- Clio
- HubSpot CRM
- JobAdder
- Karbon
- Lawmatics
- Loxo
- Pipedrive
- RecruitOnline
- Smokeball
- TargetRecruit
- Webhook Relay

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Business Phone Systems](https://www.capterra.com.sg/directory/31101/business-phone-systems/software)

## Related Categories

- [Business Phone Systems](https://www.capterra.com.sg/directory/31101/business-phone-systems/software)
- [Transcription Software](https://www.capterra.com.sg/directory/31836/transcription/software)
- [Call Tracking Software](https://www.capterra.com.sg/directory/30901/call-tracking/software)
- [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)

## Alternatives

1. [800.com](https://www.capterra.com.sg/software/208208/800-com) — 4.7/5 (359 reviews)
2. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (884 reviews)
3. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [RingEX](https://www.capterra.com.sg/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)
5. [3CX](https://www.capterra.com.sg/software/158704/3cx) — 4.4/5 (467 reviews)

## Reviews

### "VXT is the best VOIP system I've tried" — 5.0/5

> **Trevor** | *20 January 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: My firm uses Karbon, so have the contacts synced and the transcripts of the calls saved within Karbon is huge timesaver.
> 
> **Cons**: There's nothing really that I don't like.

-----

### "VXT is a no brainer for firms using Actionstep" — 5.0/5

> **darren** | *14 January 2025* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: it's integration w Actionstep allows seamless capture and optional billing of all client calls
the AI transcription of calls and their seamless insertion as file notes into Actionstep is wonderful.
the intuitive call flow building GUI let us tailor the incoming call flow to suit us
the onboarding experience was excellent as we transitioned from our previous VOIP provider
the platform has been rock solid - far more so than our NBN service
when we had a transferring from reception problem, the VXT tech support kept working the problem w us until it was resolved.
> 
> **Cons**: that I can't search across messages w all contacts
that I can't get a summary of interactions w a contact
I can't filter by contact types
needs an outlook add in
> 
> a pleasure to deal with and an integral, foundational cornerstone of the business - so it must be rock solid, and it is.

-----

### "Don't bother" — 1.0/5

> **Ashley** | *14 October 2025* | Legal Services | Recommendation rating: 0.0/10
> 
> **Pros**: Interested in the IA, however became very disappointed in the product and the lack of professionalism
> 
> **Cons**: Review from the Founder

From the very first contact, this company showed a lack of professionalism. My CEO clearly stated our requirements, including essential features like call whisper, barge, and monitoring. Their sales representative responded by telling her that our company did not need those features. Telling a CEO what her company needs is unacceptable and out of line.

Instead of focusing on business, he attempted to talk about New Zealand and even displayed a screensaver, which had nothing to do with our operational needs.

We still gave them a chance. We reached out for support and received no response for more than a week. No urgency and no accountability.

When we tested the platform, the call quality was extremely poor. Clean audio became fuzzy and distorted. The AI offering could not make up for the basic failure in audio performance. There are providers delivering high call clarity, full functionality, and AI at a lower cost.

This service failed in professionalism, support, and performance. It is not suitable for any serious business operation.

-----

### "New Users Happy with VXT" — 5.0/5

> **Brenna** | *20 February 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: We are pleased with how straightforward and user-friendly VXT seems to be. The integration with MyCase is going to be a remarkable upgrade for our practice.
> 
> **Cons**: There are a few missing pieces with the MyCase integration that would be super helpful (call log updates instead of notes on a case). Something we are going to struggle with is transitioning from our current chat tool over to VXT. I don't see the need to have multiple intra-office chat tools and that's going to be confusing.
> 
> We are brand new to the platform, but so far it's great. I am excited that it brings our office into the future with a VOIP phone application and allows our staff to work remotely without added hassle of a separate, mobile phone number.

-----

### "THE BEST PHONE SYSTEM" — 5.0/5

> **Natalie** | *6 March 2025* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: This is BY FAR the BEST Phone System that I have ever used. As a recruiter it is a game changer\!
> 
> **Cons**: Oooohh, this is really hard to say as I genuinely cannot fault it \!
> 
> Amazing in terms of the product and even better support, the team are there to help you settle in and also for any system assistance

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/211214/vxt)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211214/Vxt/> |
| en-AE | <https://www.capterra.ae/software/211214/vxt> |
| en-AU | <https://www.capterra.com.au/software/211214/vxt> |
| en-CA | <https://www.capterra.ca/software/211214/vxt> |
| en-GB | <https://www.capterra.co.uk/software/211214/vxt> |
| en-IE | <https://www.capterra.ie/software/211214/vxt> |
| en-IL | <https://www.capterra.co.il/software/211214/vxt> |
| en-IN | <https://www.capterra.in/software/211214/vxt> |
| en-NZ | <https://www.capterra.co.nz/software/211214/vxt> |
| en-SG | <https://www.capterra.com.sg/software/211214/vxt> |
| en-ZA | <https://www.capterra.co.za/software/211214/vxt> |

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