---
description: Get detailed information about CommPeak Speech-to-Text and how it can help you meet your business needs. Learn more about CommPeak Speech-to-Text price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CommPeak Speech-to-Text Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [CommPeak Speech-to-Text](/software/207816/commpeak-speech-to-text)

# CommPeak Speech-to-Text

Canonical: https://www.capterra.com.sg/software/207816/commpeak-speech-to-text

> Highly accurate multilingual speech transcription. Perfect for call center performance improvement and quality control.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CommPeak Speech-to-Text?

Any business, be it a global retailer or a growing IT startup, with a contact center aiming at perfect customer experience. It is there to analyze calls, minimize errors, and make every call work.

## About the vendor

- **Company**: CommPeak
- **Location**: Hong Kong, Hong Kong
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Audio Capture
- Automatic Transcription
- Call Center Management
- Call Recording
- Multi-Language
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Speech-to-Text Analysis
- Voice Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Speech Recognition Software](https://www.capterra.com.sg/directory/30098/speech-recognition/software)

## Alternatives

1. [Talkatoo](https://www.capterra.com.sg/software/198507/talkatoo) — 4.7/5 (220 reviews)
2. [Transkriptor](https://www.capterra.com.sg/software/1030033/transkriptor) — 4.7/5 (550 reviews)
3. [Dragon Professional Individual](https://www.capterra.com.sg/software/1029840/dragon-professional-individual) — 4.0/5 (240 reviews)
4. [Sunoh](https://www.capterra.com.sg/software/1060811/sunoh) — 4.1/5 (35 reviews)
5. [Descript](https://www.capterra.com.sg/software/202803/descript) — 4.7/5 (181 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/207816/commpeak-speech-to-text)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/207816/CommPeak-Speech-to-Text/> |
| en-AE | <https://www.capterra.ae/software/207816/commpeak-speech-to-text> |
| en-AU | <https://www.capterra.com.au/software/207816/commpeak-speech-to-text> |
| en-CA | <https://www.capterra.ca/software/207816/commpeak-speech-to-text> |
| en-GB | <https://www.capterra.co.uk/software/207816/commpeak-speech-to-text> |
| en-IE | <https://www.capterra.ie/software/207816/commpeak-speech-to-text> |
| en-IL | <https://www.capterra.co.il/software/207816/commpeak-speech-to-text> |
| en-IN | <https://www.capterra.in/software/207816/commpeak-speech-to-text> |
| en-NZ | <https://www.capterra.co.nz/software/207816/commpeak-speech-to-text> |
| en-SG | <https://www.capterra.com.sg/software/207816/commpeak-speech-to-text> |
| en-ZA | <https://www.capterra.co.za/software/207816/commpeak-speech-to-text> |

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