---
description: Get detailed information about Freddy Feedback and how it can help you meet your business needs. Learn more about Freddy Feedback price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freddy Feedback Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Freddy Feedback](/software/207768/freddy-feedback)

# Freddy Feedback

Canonical: https://www.capterra.com.sg/software/207768/freddy-feedback

> Get feedback from your visitors and customers on anything that you communicate to them, instantly, on your own website.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Freddy Feedback?

Suited for all businesses of any size that want to listen to their customers and act on their feedback.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Freddy Feedback
- **Founded**: 2020

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: All plans get all features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Netherlands

## Features

- Survey/Poll Management

## Category

- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
2. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [ReputationStacker](https://www.capterra.com.sg/software/160682/reputationstacker) — 4.9/5 (43 reviews)

## Reviews

### "Great focused tool\!" — 5.0/5

> **Martin** | *4 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: - 1000x simpler to use than any other tool we tried
- Does one thing and does excellently - gathering feedback from your visitors
- Has a great design and intuitive user interface
- Is super quick to setup and integrate in your website
- Is flexible (only feedback tool which has inline option, not just popups)
- Super great customer support (quick, constructive)
- Webhook makes integration easy
- CSV export of responses lets you integrate even with legacy system
> 
> **Cons**: - No branching of responses (if negative, then x; if positive, then y, but it's on the roadmap)
> 
> Extremely good value for the price. Took us only 10minutes from signup to having it integrated in our platform.

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### "Amazing customer support\!" — 5.0/5

> **Philip** | *21 September 2020* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: I love the simplicity of the software and it's features of collecting feedback\! It's there but not in your face, very user friendly too. I wanted to implement something like this on a platform we use for quite a while and this is exactly what I was looking for.
> 
> **Cons**: I initially struggled with implementing the software within Click Funnels, however, thanks to \[SENSITIVE CONTENT HIDDEN\] from the support team and his awesome help, I was able to do this with ease. Other than that, not many cons I can say at all\!
> 
> Amazing customer support that are willing to help with responsive replies\! Really impressed with the service they provided :)

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### "A focused tool for a focused need" — 5.0/5

> **Stephen** | *13 October 2020* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: It provides exactly the baseline features one requires of an embeddable feedback widget for a website, including a very user-friendly dashboard for configuration and reviewing submitted feedback. The widget's presentation is clean and simple.

Comparable products are either part of a larger user support suite that doesn't prioritize this functionality, or their baseline survey feels comparatively heavyweight, meaning there's more friction that can dissuade a user from submitting.
> 
> **Cons**: As of writing this, there is no mechanism within the dashboard for modifying a submitted feedback item, such as to apply a custom label or resolved status, or to delete an item entirely. This is a conscious choice by the team, as this is a feedback \*collection\* tool, not a feedback \*management\* tool, which I totally get.

That being said, it's straightforward to configure a webhook to push feedback items to another tool for tracking each item's status.
> 
> Very impressed and satisfied. It does what it does well, and at a very reasonable price.

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### "Very well put together. Fast support. Simple and fun to use." — 5.0/5

> **Sebastiaan** | *28 May 2021* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: It is a handy tool that is easy to use. I think it is important that a software supplier can quickly realize feature requests. Good support is important. Freddy Feedback has it all.

An integration with Discord \& Slack is really cool\! It helps to get the feedback to the right team.
> 
> **Cons**: They don't have an app \& API, which most of our software suppliers have. We like to connect our products to the tools we use.
> 
> Very well put together. Fast support. Simple and fun to use.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/207768/freddy-feedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/207768/Freddy-Feedback/> |
| en-AE | <https://www.capterra.ae/software/207768/freddy-feedback> |
| en-AU | <https://www.capterra.com.au/software/207768/freddy-feedback> |
| en-CA | <https://www.capterra.ca/software/207768/freddy-feedback> |
| en-GB | <https://www.capterra.co.uk/software/207768/freddy-feedback> |
| en-IE | <https://www.capterra.ie/software/207768/freddy-feedback> |
| en-IL | <https://www.capterra.co.il/software/207768/freddy-feedback> |
| en-IN | <https://www.capterra.in/software/207768/freddy-feedback> |
| en-NZ | <https://www.capterra.co.nz/software/207768/freddy-feedback> |
| en-SG | <https://www.capterra.com.sg/software/207768/freddy-feedback> |
| en-ZA | <https://www.capterra.co.za/software/207768/freddy-feedback> |
| nl | <https://www.capterra.nl/software/207768/freddy-feedback> |
| nl-BE | <https://www.capterra.be/software/207768/freddy-feedback> |

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