Who Uses PayPal?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

What Is PayPal?

Ms de 26 millones de negocios eligen PayPal para potencializar sus pagos en lnea, tanto dentro como fuera de su pas. Gracias a su configuracin sencilla y a sus herramientas de primer nivel de proteccin al vendedor y contra fraudes, con PayPal podrs llegar a ms compradores y generar ms ventas. No importa si vendes en tu propio sitio web, en diferentes mercados en lnea o redes sociales, con tu cuenta de negocios puedes recibir y enviar pagos en lnea a cualquier parte del mundo.

PayPal Details

PayPal

https://www.paypal.com/us/business

Founded 1998

PayPal Pricing Overview

PayPal does not have a free version and does not offer a free trial.

Spotlight_media_placeholder

Free Version

No

Free Trial

No

Deployment

Mobile - iOS Native

Mobile - Android Native

Training

Documentation

Support

Business Hours

Online

PayPal Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

View full list of Billing and Invoicing Software

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

View full list of Ecommerce Tools for Small Businesses

  • Catalog Management
  • Channel Management
  • Data Synchronization
  • Email Marketing
  • Inventory Management
  • Marketplace Integration
  • Mobile Commerce
  • Order Management
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Social Commerce

View full list of Multi-Channel eCommerce Software

  • ACH Payment Processing
  • Billing & Invoicing
  • Cryptocurrency Processing
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • Multiple Payment Gateways
  • Online payment processing
  • PCI Compliance
  • POS Integration
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Recurring Billing
  • Reporting/Analytics

View full list of Payment Processing Software

  • Deferred Billing
  • Dunning Management
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Payment Processing
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Self Service Portal

View full list of Recurring Billing Software

  • Customizable Dashboard
  • Data Source Connectors
  • Drag & Drop
  • Drill Down
  • Financial Reporting
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Scheduled / Automated Reports

View full list of Reporting Tools

  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

View full list of eCommerce Software

PayPal Alternatives

More PayPal alternatives

PayPal Reviews

Showing 5 of 15,437 reviews

Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.3/5
Features
4.6/5
Value for Money
4.6/5
Jake H.
CEO
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/12/2019

"A User-Friendly Invoicing System and Accounting System"

Comments: Great so far. I don't see us switching to any other invoicing platform anytime soon.

Pros: The thing that led us over to PayPal was how easily integrated it was with other platforms as well as how familiar everyone already is with it. The pricing is competitive per transaction and it easily allows for international invoicing and payment. It also made it really easy for our accountant to understand the layout of it.

Cons: The only thing I didn't like at first was that I typically associate PayPal with a cash app between non-professional relationships. After seeing their invoicing system, I was immediately impressed.

  • Reviewer Source 
  • Reviewed on 03/12/2019
Andrew B.
Resturant Server
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/02/2020

"PayPal cuz ya gotta..."

Comments: PayPal is always going to be a mover-and-shaker in the internet finance sector and if you're just sending money to your friends and family or stacking a few bucks to pay for stuff online PayPal is a good option. For me doing business with PayPal has been easy but If you're a medium-to-large sized company maybe you should look for a business account elsewhere.

Pros: PayPal is one of those things ya almost gotta have. All these new digital credit cards coming out that mask your numbers is old newus as far as PayPal is concerned. They pioneered not only digital currency but gave us a format on how-to buy things online. These new marketplaces (letgos, offerups, Facebook marketplace) really owe PayPal a debt of gratitude of for making us comfortable to purchase online. In addition to the privacy PayPal offers they also make it easy for you to send and receive money especially to your friends and they don't charge you anything. You can get a free cash card which is cool and you can also use card to accept payment for your small business.

Cons: PayPal does require a lot of background if you were to open up an account and get a cash card. They do close people down for practically nothing and they will freeze assets for an undetermined amount of time if anything is questioned. Also there so in bed with eBay that if eBay doesn't like something about you or your account they can freeze assets as well. They have a pretty weak offers category where you can get some discounts but they're not all that great and neither is there discount on shipping. And why don't they have their own check cashing division being so big, why use Ingo?

  • Reviewer Source 
  • Reviewed on 29/02/2020
Jason W.
Manager
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/08/2020

"Highly Recommended Product"

Comments: Paypal is a excellent service for any e-commerce solution people with or without paypal can securely enter info for payment without any fear of identity theft, scam, or leaked info. Their Top security makes them our number 1 choice 5 years in a row.

Pros: Paypal is great because its very secure and anonymous. What i mean by that is no one can know the card numbers used or taken its all by order and transaction numbers so no one can steal info so its great and recommended.

Cons: The only thing i find least appealing is that the resolution center most likely take the customer side, which in some cases is them getting over but customers are always right.

  • Reviewer Source 
  • Reviewed on 08/08/2020
Brandy M.
Business manager
Consumer Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    1/5
  • Ease of Use
    2/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 04/07/2020

"No help"

Comments: I don’t like or recommend PayPal I used to service and easiness to use the app has changed and it’s a pain for me everytime for almost everything. I am not the only one I have talked to with this complaint.

Pros: What I liked at first was the security and ability to link PayPal to your bank and other cards and financial institutions. It seems a lot of people and business use PayPal for financial services and individuals with small business it’s easy for them to receive payments invoices and pay suppliers

Cons: What I like least is the ability to solve problems and the customer service is hard to reach and not much help when you do. I can give a few examples one most recent and still dealing with an older lady friend of mine not real great with modern technology sold an item on Facebook, the buyer paid through PayPal. My friend sent the item with tracking and payment was received. Well first it too a long time for PayPal to release funds even though both parties were satisfied and stated that. My friend contacted customer support through messages (the only way currently) to find out why her payment was pending for so long. Understandably she had a new account and they wanted to verify all of her information which I was helping her with as far as ID and adding a card to her PayPal. Finally about 30 days later after the verification was up PayPal decided to refund the customers money and sent the $50 back to the purchaser without being asked to do so. When we reached out to PayPal she told that it was a user-friendly interface and that they don’t get involved in customer transactions that she needed to contact purchaser. We attempted but didn’t get response. PayPal in my opinion need to reimburse her 50$. They told her it was because she hadn’t accepted the payment to her bank in over 30 days. This is crap because for the first 30 days it was pending. PayPal has no right to do this and saying they don’t get involved is obviously a lie. That is just the most recent problem I have had.

  • Reviewer Source 
  • Reviewed on 04/07/2020
Verified Reviewer
Online Business Consultant
Professional Training & Coaching, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/07/2020

"I've Been Using Them For Years!"

Comments: I've Been Using Them For Years! Their service has been consistent and reliable. PayPal is a well known and recognized payment processor with my US buyers and I think that familiarity helps when they buy from me online. There's a professionalism to using PayPal and I think online freelancers should use it more in business instead of going with something like Cash App.

Pros: PayPal is easy to setup and easy to use for both personal use and for business (I started with a personal account and then switched over to business). I've never had a problem connecting and using PayPal with any of my WordPress websites and I've been using them as my website payment processor for years. The best part is you only pay to use PayPal if you make a sale. I feel like the percentage they take from the sale is fair (all businesses need to make money to stay in business -mine included). After sales are made, transferring money into my bank account is always quick and easy.

Cons: I haven't had any problems with PayPal at all over the years. Yes, they will charge a fee if you want money transferred over quicker than the average transfer time, but I haven't needed to do that.

  • Reviewer Source 
  • Reviewed on 05/07/2020