Chase Software

Chase review

Comments: Great experience

Pros:

Ease of use and training availabity. Also the quick response times from the help desk.

Cons:

Chase conversion to Excel not 100% user friendly

Fountainhead Design

Comments: We have been using Chase for a few years now, the support is superb, the Chase team is hands on and always willing to look at alternative solutions. The overall package works well for timesheet keeping, job profitability and building a history of clients and jobs.We moved to a different system but that never worked for our business and moved back to Chase. I would recommend Chase to anyone.

Pros:

Very user friendly. The system works in all spheres of the business and allows you to have a overall view of all jobs in the system. The finance features are great when pulling financial reports it integrates effortlessly with our accounting package.

Cons:

Currently there are features that we chose not to use on the system but the ones we do use we don't have any issues with.

Review for Chase Software

Pros:

The service and support received is fantastic. Consistently friendly and helpful. I am in finance so don't use the software to its full capacity and only need to use it around once a week. I have specific needs for reporting which the support team was extremely helpful in setting up for me.

Cons:

Due to the fact that I don't use the software often enough, I do tend to get a little lost with the steps needed and navigating around but its nothing serious and something I would pick up more easily if I needed to. I need to use multiple platforms so find I do need to duplicate work on occasions.

A feature filled tool for total control over your advertising agency with great support

Comments: - Chase endured we made what we expected to
- In the few instances we had variances they were more often favourable than not i.e. where we spent less than we expected
- Chase allows us to analyze our data. We know how much we make or lose from different clients, services, types of clients
- The thousands of job data in our control makes for a good basis for decision making

Pros:

- Job budgeting and variance analysis: We always know what we expected to make and what varied from the expectation - I loved using the cost estimate because it integrated billing to clients and receiving supplier invoices. We rarely incurred unexpected costs as the cost estimate provides oversight of the budget. - Profitability modelling(on a job by job basis) - It had multiple features giving the user options in modelling its usage for their agency

Cons:

- Integration took a while. It wasn't easy to learn in my opinion. In all fairness it could have been my lack of experience at the point that made the implementation harder. But once it was implemented our operations were really structured and data oriented. Over 9 years we have used to it manage thousands of jobs.

Brilliant software

Comments: I was tasked to customise Chase to be SOX complaint, which initially seemed like a daunting task . However the Chase team were great at ensuring my questions were answered fully, while giving throughout advice and insights on Chase functionality. The process landed up being seamless. We had training sessions & manuals made up for us. Chase is a world class platform, the functionalities are top notch and makes reporting super easy.

Pros:

Easy to use, efficient, a few clicks gets the job done in literally seconds. Also the flow from one document to the next is so quick as it's all linked. Brilliant layout and flow.

Cons:

Nothing I really enjoy using this platform.