Ten Thousand Coffees (10KC)

Ten Thousand Coffees (10KC)

What Is Ten Thousand Coffees (10KC)?

10KC is a talent experience platform for inclusive mentoring, employee connectivity and skills development.

Built for the new world of decentralized, remote and hybrid work environments, 10KC’s highly configurable technology helps employers build, scale and measure their employees’ engagement, connectivity & skills development initiatives.

10KC’s all-in-one solutions serve over 200 of the world’s leading companies & social impact organizations.

Who Uses Ten Thousand Coffees (10KC)?

Leading Enterprise & Mid-Market Organizations, Professional Associations and Academic Institutions. People, DEI & HR Leaders in Talent, Culture, Engagement, Employee Experience, L&D & Early Talent.

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Reviews of Ten Thousand Coffees (10KC)

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.8
Features
4.3
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
37%
Bridget
Bridget
Talent Acquisition Manager in Canada
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great product to enable early career connectivity in a virtual workforce

5.0 2 years ago

Pros:

Love the automated smart matching and overall automation which saves our early career team time and resources in running a summer intern networking program. Also it is a very user-friendly product with smart nudges and reminders.

Cons:

Would like to see direct calendar integration and more features on the hub itself.

Ten Thousand Coffees Response

3 months ago

Hi Bridget, since you posted your review we are excited to share that we have launched new calendar integration features to improve your 10KC experience. The full integration is available for Outlook (on the web) users with support for other calendar providers coming early next year. You can learn more about our new features on our website here: https://www.tenthousandcoffees.com/product/integrations

Okey
Director in Canada
Higher Education, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

10KC: A must-have software for professional growth and development

5.0 2 months ago New

Comments: Our expectations for using 10KC have been exceeded well beyond what we originally imagined. Networking and mentorship are two of very few top professional growth and development activities, but they can be very time-consuming and bit of hit-or-miss. 10KC successfully eliminates the barriers to excellent networking and mentorship experience. 10KC also includes several other added benefits - such as office hours, scheduling meetings, etc.

Pros:

10KC exceeded my expectations regarding value for participants; the software eliminated guess work that are commonly associated with professional mentorship and networking.

Cons:

I cannot think of what I like least about 10KC at this time.

Ten Thousand Coffees Response

2 months ago

Hi Okey, thank you for the review. We are thrilled to hear that you're having a great experience with 10KC and utilizing the Office Hours feature. Thanks for being a great partner!

Jennifer
Outreach Coordinator in Canada
Education Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great potential

4.0 2 years ago

Pros:

The Ten Thousand Coffees program has great potential to create meaningful and impactful networking relationships especially in our virtual world. I am part of a college hub and when used, the students get a lot of great practice networking virtually. The biggest issue is engagement (what isn't though!).

Cons:

I think an app with a chat/search/push notification of monthly matches/office hours would make the software better utilized amongst student users.

Ten Thousand Coffees Response

2 months ago

Thanks for your review, Jennifer! We're so glad you love our platform. Our focus is delivering our experience with as little friction as possible, so rather than an app (which adds an extra download step and is frequently abandoned!) we integrate with tools our members use every day like email, calendar, Slack and Teams. This is why we see the best adoption and engagement in the industry.

Dan
Manager/Advisor in Canada
Financial Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Amazing Platform

5.0 2 years ago

Comments: This has been a tremendous asset in growing my network within my organization and beyond with my student network. I love the platform and I love learning from people as well sharing my own personal experiences

Pros:

The software is easy to use - very user friendly. Innovative with your profile creation and super creative.

Cons:

I would like to see improvement when matching with someone of they are looking for advice or wanting to give advice based of off their profile selections.

Ten Thousand Coffees Response

2 months ago

Thanks for your review, Dan! We're so happy that you love our platform - it sounds like you're using it to the fullest! Our Smart-Match algorithm has a Match Quality Score of 98% and can be customized for each community and includes members' goals and interests, and organizational attributes like Line of Business, Job Function, ERG affiliation, Location and Tenure.

Carly
Communications Officer in Canada
Higher Education, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

10K coffees

5.0 2 years ago

Comments: We've really enjoyed it! One thing we've really been liking recently is the events that have been hosted by 10k Coffees and are available to all members. Also, the staff are really kind and responsive.

Pros:

This software is a great way for people to connect with each other. I like the office hours option and it's been great during COVID for our constituents to connect with one another with relative ease.

Cons:

One thing we've struggled with is the categories that people can choose a role (that we set - graduate, 1 or second year student, seasoned alumni, etc.) but we can't necessarily filter by what they're looking for. This means that sometimes our communications are limited to where they are in their career, rather than what they're looking for. Because we're a College, we have many people in our community who may come back mid-life for a career change, and it'd be nice to be able to use this data for a bit more than just what role they've used. We've tried to troubleshoot this with our 10k coffees rep, and it seems there's little we can do.

Ten Thousand Coffees Response

2 years ago

Thanks for your review, Carly! We're so glad you love the platform ad have been taking advantage of our Office hour event function! This is definitely something our Product team is looking into, so we will update you as we make changes!