---
description: Get detailed information about Merlin and how it can help you meet your business needs. Learn more about Merlin price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Merlin Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Merlin](/software/204340/merlin-software)

# Merlin

Canonical: https://www.capterra.com.sg/software/204340/merlin-software

> Merlin provides crisis management software that allows organizations to manage information and communication during crises.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Merlin?

Government agencies and companies with crisis management teams and event organizers.

## About the vendor

- **Company**: Merlin Software
- **Founded**: 2015

## Commercial Context

- **Starting Price**: €10.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch
- **Available Countries**: Netherlands

## Features

- Alerts/Notifications
- Audit Trail
- Communications Management
- Corrective and Preventive Actions (CAPA)
- Disaster Recovery
- Incident Management
- Incident Reporting
- Investigation Management
- On Call Scheduling
- Secure Data Storage
- Task Management

## Support Options

- Email/Help Desk

## Category

- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)

## Related Categories

- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)
- [Business Continuity Software](https://www.capterra.com.sg/directory/30206/business-continuity/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.com.sg/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://www.capterra.com.sg/software/168192/site24x7) — 4.7/5 (344 reviews)
4. [ilert](https://www.capterra.com.sg/software/207205/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://www.capterra.com.sg/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/204340/merlin-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/204340/merlin-software> |
| de-AT | <https://www.capterra.at/software/204340/merlin-software> |
| de-CH | <https://www.capterra.ch/software/204340/merlin-software> |
| en | <https://www.capterra.com/p/204340/Merlin-Software/> |
| en-AE | <https://www.capterra.ae/software/204340/merlin-software> |
| en-AU | <https://www.capterra.com.au/software/204340/merlin-software> |
| en-CA | <https://www.capterra.ca/software/204340/merlin-software> |
| en-GB | <https://www.capterra.co.uk/software/204340/merlin-software> |
| en-IE | <https://www.capterra.ie/software/204340/merlin-software> |
| en-IL | <https://www.capterra.co.il/software/204340/merlin-software> |
| en-IN | <https://www.capterra.in/software/204340/merlin-software> |
| en-NZ | <https://www.capterra.co.nz/software/204340/merlin-software> |
| en-SG | <https://www.capterra.com.sg/software/204340/merlin-software> |
| en-ZA | <https://www.capterra.co.za/software/204340/merlin-software> |
| fr | <https://www.capterra.fr/software/204340/merlin-software> |
| fr-BE | <https://fr.capterra.be/software/204340/merlin-software> |
| fr-CA | <https://fr.capterra.ca/software/204340/merlin-software> |
| fr-LU | <https://www.capterra.lu/software/204340/merlin-software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Merlin","description":"Merlin provides crisis management software to help organizations respond effectively during emergencies. The CrisisSuite platform coordinates response efforts with real-time information management and communications capabilities. The Incident Management module enables registration and tracking of incidents. The Alerting &amp; Calling feature rapidly notifies responders via SMS, phone, email or mobile app. The Social Media Trainer simulates social media pressure during training exercises. Merlin aims to empower faster crisis resolution through intelligent software solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/67a7dc0b-c6cc-4c4d-8943-489f571d1952.png","url":"https://www.capterra.com.sg/software/204340/merlin-software","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/204340/merlin-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"10","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/204340/merlin-software#faqs","mainEntity":[{"name":"What Is Merlin?","@type":"Question","acceptedAnswer":{"text":"Merlin provides crisis management software to help organizations respond effectively during emergencies. The CrisisSuite platform coordinates response efforts with real-time information management and communications capabilities. The Incident Management module enables registration and tracking of incidents. The Alerting & Calling feature rapidly notifies responders via SMS, phone, email or mobile app. The Social Media Trainer simulates social media pressure during training exercises. Merlin aims to empower faster crisis resolution through intelligent software solutions.","@type":"Answer"}},{"name":"Who Uses Merlin?","@type":"Question","acceptedAnswer":{"text":"Government agencies and companies with crisis management teams and event organizers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/31332/incident-management/software","@type":"ListItem"},{"name":"Merlin","position":3,"item":"/software/204340/merlin-software","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/204340/merlin-software#breadcrumblist"}]}
</script>
