Epicor ERP

Epicor ERP

by Epicor Software

Who Uses Epicor ERP?

Manufacturers in Aerospace/Defense, Discrete Manufacturing, Electronics and High Tech, Energy, Fabricated Metals, Industrial Machinery, Furniture, Medical Devices, Rubber and Plastics, and Packaging

What Is Epicor ERP?

Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing customers. More than 45 years of experience with our customers unique business processes and operational requirements are built into every solution in the cloud or on-premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so you can focus on growth.

Epicor ERP Details

Epicor Software

https://www.epicor.com/en-us/erp-systems/epicor-erp/

Founded 1972

Epicor ERP Pricing Overview

Epicor ERP does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Epicor ERP Features

ERP Systems
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management
Bills of Material
Document Management
Inventory Management
Order Management
Production Scheduling
Quality Management
Quote Management
Reporting/Analytics
Safety Management
Supplier Management
Supply Chain Management
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
Demand Planning
Electronic Data Interchange
Import/Export Management
Inventory Management
Order Fulfillment
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Epicor ERP Reviews

Showing 5 of 72 reviews

Overall
3.9/5
Ease of Use
3.5/5
Customer Service
3.5/5
Features
3.9/5
Value for Money
3.7/5
Alicia W.
Materials Manager
Furniture, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/11/2019

"Robust ERP System Ideal for Manufacturing"

Comments: We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Pros: Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Cons: Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

Vendor Response

by Epicor Software on 22/11/2019

Hi Alicia, thank you for your feedback about Epicor ERP. We're glad to hear that the data mangagement aspects of our ERP is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

  • Reviewer Source 
  • Reviewed on 21/11/2019
Peter U.
Sales Manager
Oil & Energy, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/04/2020

"Great for quoting engineered to order equipment and systems"

Comments: Overall its been great. There is no perfect system so sometimes just takes getting familiar with to understand the full capability of the system.

Pros: This ERP makes it extremely easy to quote items that do not have part numbers set up in the system. We fabricate custom designed process equipment which requires many purchased components. And often times our customers require us to follow their specific Approved Material List which could include components we have not purchased before.
Epicor allows to quote parts, kits, systems without forcing us to create part numbers which makes quoting very easy and quick. No sense in setting up part numbers if we don't have the job yet.

Cons: The CRM part is not the greatest. Needs to be improved or allow Sales Force or other leading CRM software to tie in to Epicor.

Vendor Response

by Epicor Software on 30/04/2020

Hi Peter, thanks so much for your feedback on Epicor ERP. It's great to hear that quoting engineered to order equipment and systems is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

  • Reviewer Source 
  • Reviewed on 29/04/2020
Lisa M.
Office Manager
Machinery, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 24/02/2020

"Epicor ERP"

Pros: I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.

Cons: As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had.
There are many security measures in place that makes it difficult to undo something or revise after you've done it.

Vendor Response

by Epicor Software on 27/02/2020

Hi Lisa, thank you for your feedback about Epicor ERP. We're sorry to hear you didn't like the software. We would like to learn more about the issues you experienced. Please email us at [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.

  • Reviewer Source 
  • Reviewed on 24/02/2020
Robert C.
Operations Manager
Oil & Energy, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/04/2020

"Great ERP"

Comments: It has been great we have found errors in our engineering program and saved a great deal of money. It has allowed us to have all of the different departments all in one ERP.

Pros: It has truly helped the company grow and able to analyze what works and what isn't. Purchasing and Project Management is simple and straightforward.

Cons: It isn't aesthetically pleasing and I have noticed many users like it to be sleek..

Vendor Response

by Epicor Software on 05/05/2020

Hi Robert, thank you so much for your review of Epicor ERP. We're pleased to hear it has helped you identify areas of improvement in your organization. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

  • Reviewer Source 
  • Reviewed on 30/04/2020
Bryn M.
Production Coordinator
Machinery, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/04/2020

"Great ERP"

Comments: It is easy to use and pick up, taught myself quite a bit.

Pros: The ability to customize reports is outstanding. I also like that I can easily find the information I need when I need it.

Cons: Modules. You have to purchase quite a few separate modules to be able to use everything which can cost

Vendor Response

by Epicor Software on 29/04/2020

Hi Bryn, thanks so much for your review of Epicor ERP. We're glad to hear the customized reporting is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

  • Reviewer Source 
  • Reviewed on 28/04/2020