---
description: Get detailed information about ALEN and how it can help you meet your business needs. Learn more about ALEN price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ALEN Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/30222/law-enforcement/software) > [ALEN](/software/199034/alen-saas-solutions-suite)

# ALEN

Canonical: https://www.capterra.com.sg/software/199034/alen-saas-solutions-suite

> Whether your agency needs CAD, RMS, eCitation, Secure Data Sharing, Court or NCIC Query capabilities, ALEN can assist.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ALEN?

ALEN services public and private law enforcement, animal control and security companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ALEN
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ALEN offers free secure communication platform (MASC) to all public LEOs.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Case Management
- Crime Scene Management
- Criminal Database
- Dispatch Management
- Evidence Management
- Field Reporting
- Incident Mapping
- Investigation Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Law Enforcement Software](https://www.capterra.com.sg/directory/30222/law-enforcement/software)

## Alternatives

1. [BeeOn Police RMS Software](https://www.capterra.com.sg/software/169485/beeon-police-rms-software) — 4.0/5 (1 reviews)
2. [GuideSTAR](https://www.capterra.com.sg/software/106068/gs1) — 5.0/5 (2 reviews)
3. [XANALYS PowerCase](https://www.capterra.com.sg/software/89771/xanalys-powercase) (0 reviews)
4. [eCrash](https://www.capterra.com.sg/software/124235/ecrash) — 4.0/5 (4 reviews)
5. [Accurint Virtual Crime Center](https://www.capterra.com.sg/software/1016704/accurint-virtual-crime-center) (0 reviews)

## Reviews

### "Very good program for smaller budgets" — 5.0/5

> **Jerald** | *13 February 2020* | Law Enforcement | Recommendation rating: 10.0/10
> 
> **Pros**: Company is very open to new ideas to make their product better
> 
> **Cons**: Customizing forms is not yet an option for system Admin. but good news is it is in the pipe line now.
> 
> “ALEN is a perfect fit for our small Department here in Milner, Ga. The tech support is 24 hours a day and the staff are very accommodating to all of our needs. ALEN has a full array of features that can be customized to meet our needs for reports, inquiries, CAD and daily logs. They call me on a regular basis to see if things are working for us and ask what they can do to improve their service for us.  I know every person who works in their customer service and tech department by name. They treat our small department as if we were a major Law Enforcement Agency. I would recommend ALEN to any Department. I give them two thumbs up.”

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### "OUTSTANDING\!" — 5.0/5

> **ABREL** | *20 February 2020* | Law Enforcement | Recommendation rating: 10.0/10
> 
> **Pros**: The overall look and presentation of the software is remarkable\! I strongly appreciate \[SENSITIVE CONTENT HIDDEN\] for their professional outlook and business minded approach to make us feel like family rather than just some number. Their actions do not go unnoticed and they are greatly appreciated.
> 
> **Cons**: Nothing, If I ran into an issue. The were right on time walking me through the process until I was satisfied with the outcome.\!
> 
> OUTSTANDING\!

-----

### "Great Customer Service" — 5.0/5

> **Karen** | *26 February 2020* | Law Enforcement | Recommendation rating: 9.0/10
> 
> **Pros**: The support team is great to work with, they listen to everything we say and are very quick to help us.
> 
> **Cons**: Running reports is complicated and unfortunately so much in this business requires numbers to be crunched.

-----

### "Great Company" — 5.0/5

> **Chris** | *13 March 2020* | Law Enforcement | Recommendation rating: 10.0/10
> 
> **Pros**: Everything worked as expected with great customer support when needed.
> 
> **Cons**: No real issues. very good software worked as expected.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/199034/alen-saas-solutions-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/199034/ALEN-SaaS-Solutions-Suite/> |
| en-AE | <https://www.capterra.ae/software/199034/alen-saas-solutions-suite> |
| en-AU | <https://www.capterra.com.au/software/199034/alen-saas-solutions-suite> |
| en-CA | <https://www.capterra.ca/software/199034/alen-saas-solutions-suite> |
| en-GB | <https://www.capterra.co.uk/software/199034/alen-saas-solutions-suite> |
| en-IE | <https://www.capterra.ie/software/199034/alen-saas-solutions-suite> |
| en-IL | <https://www.capterra.co.il/software/199034/alen-saas-solutions-suite> |
| en-IN | <https://www.capterra.in/software/199034/alen-saas-solutions-suite> |
| en-NZ | <https://www.capterra.co.nz/software/199034/alen-saas-solutions-suite> |
| en-SG | <https://www.capterra.com.sg/software/199034/alen-saas-solutions-suite> |
| en-ZA | <https://www.capterra.co.za/software/199034/alen-saas-solutions-suite> |

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