---
description: Get detailed information about Blackbaud Merchant Services and how it can help you meet your business needs. Learn more about Blackbaud Merchant Services price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Blackbaud Merchant Services Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Blackbaud Merchant Services](/software/198638/blackbaud-merchant-services)

# Blackbaud Merchant Services

Canonical: https://www.capterra.com.sg/software/198638/blackbaud-merchant-services

> End-to-end payment solution designed for the social good community supporting credit card and direct debit (ACH) transactions.
> 
> Verdict: Rated **3.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Blackbaud Merchant Services?

Blackbaud Merchant Services is built to meet the payment processing needs of nonprofits of all sizes and mission focuses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 4 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 2.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Blackbaud
- **Location**: Charleston, US
- **Founded**: 1981

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: No hidden or extra fees. No setup charges or monthly minimums.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Debit/Credit Card Processing
- In-Person Payments
- Mobile Payments
- PCI Compliance
- Payment Gateway Integration
- Recurring/Subscription Billing
- Reporting/Analytics

## Support Options

- Chat

## Category

- [Payment Processing Software](https://www.capterra.com.sg/directory/30232/payment-processing/software)

## Alternatives

1. [PayPal](https://www.capterra.com.sg/software/179251/paypal) — 4.6/5 (26301 reviews)
2. [Venmo](https://www.capterra.com.sg/software/182159/venmo-) — 4.7/5 (9271 reviews)
3. [Stripe](https://www.capterra.com.sg/software/123889/stripe) — 4.6/5 (3309 reviews)
4. [Square Payments](https://www.capterra.com.sg/software/170278/square-payments-processing) — 4.7/5 (2672 reviews)
5. [Square Point of Sale](https://www.capterra.com.sg/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)

## Reviews

### "Integrates well with eTapestry" — 4.0/5

> **Laura** | *3 July 2021* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: BBMS integrates very easily with Blackbaud's eTapestry program. It seamlessly runs our recurring donations each night and keeps our organization's donations rolling in. The cost was competitive as well.
> 
> **Cons**: It is a little clunky to operate and get the reports and information you need. However, it's very manageable.
> 
> The integration between BBMS and eTapestry simplified our small organization issues of trying to figure out complex issues with a small inexperienced staff. We had a lot of help as we rolled it out and transferred over our existing donors' cards. I would recommend for other eTapestry users.

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### "Blackbaud BBMS" — 5.0/5

> **Judith** | *15 September 2022* | Fund-Raising | Recommendation rating: 8.0/10
> 
> **Pros**: I really like that BBMS is part of RE, not a separate entity. We used to have 3 different merchant services and it was crazy.
> 
> **Cons**: The limitations on reporting, but I can usually figure out how to get what I need.
> 
> Overall, I would recommend BBMS to others.

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### "There are much better payment processors out there" — 1.0/5

> **Verified Reviewer** | *3 March 2022* | Nonprofit Organization Management | Recommendation rating: 0.0/10
> 
> **Pros**: It natively integrated with our CRM (eTapestery)
> 
> **Cons**: Huge security scandal. They paid off the hackers then made their customers pay for it that were the victims\! Suprise extra $500/ year. It's an awful company that's poorly managed and only cares about ripping off nonprofits.

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### "Blackbaud Merchant Services" — 4.0/5

> **Mandy** | *13 October 2020* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: The deposit reports convert to Excel Files. It is easy to refund people who request refunds. Easy to run credit cards with a credit card reader.
> 
> **Cons**: Sometimes hard to find information - batch searches never work. Would be nice to have more information given on the deposit report - eTapestry defined fields.
> 
> Overall Blackbaud Merchant is a great software for processing credit cards. The helpdesk is super friendly and helpful.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/198638/blackbaud-merchant-services)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/198638/Blackbaud-Merchant-Services/> |
| en-AE | <https://www.capterra.ae/software/198638/blackbaud-merchant-services> |
| en-AU | <https://www.capterra.com.au/software/198638/blackbaud-merchant-services> |
| en-CA | <https://www.capterra.ca/software/198638/blackbaud-merchant-services> |
| en-GB | <https://www.capterra.co.uk/software/198638/blackbaud-merchant-services> |
| en-IE | <https://www.capterra.ie/software/198638/blackbaud-merchant-services> |
| en-IL | <https://www.capterra.co.il/software/198638/blackbaud-merchant-services> |
| en-IN | <https://www.capterra.in/software/198638/blackbaud-merchant-services> |
| en-NZ | <https://www.capterra.co.nz/software/198638/blackbaud-merchant-services> |
| en-SG | <https://www.capterra.com.sg/software/198638/blackbaud-merchant-services> |
| en-ZA | <https://www.capterra.co.za/software/198638/blackbaud-merchant-services> |

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