---
description: Get detailed information about Telephone Management Software and how it can help you meet your business needs. Learn more about Telephone Management Software price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Telephone Management Software Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [Telephone Management Software](/software/19710/telephone-management-software)

# Telephone Management Software

Canonical: https://www.capterra.com.sg/software/19710/telephone-management-software

> Call accounting solution that connects with various telephone systems and helps generate incoming and outgoing call reports .
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Telephone Management Software?

Windows-based call accounting solution that enables businesses of all sizes to track calls through incoming \& outgoing call reports and real-time updates.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: PABXSoft International

## Commercial Context

- **Starting Price**: A$600.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- By-Extension Reporting
- Call Duration
- Call Monitoring
- Caller ID
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Call Accounting Software](https://www.capterra.com.sg/directory/30083/call-accounting/software)

## Alternatives

1. [OfficeWatch Call Reporting](https://www.capterra.com.sg/software/16978/officewatch-call-accounting) — 4.8/5 (4 reviews)
2. [Shadow CMS](https://www.capterra.com.sg/software/34512/shadow-cms) — 2.0/5 (1 reviews)
3. [Proteus](https://www.capterra.com.sg/software/177429/call-accounting-software) — 4.3/5 (3 reviews)
4. [VXTracker](https://www.capterra.com.sg/software/18773/vxtracker) — 5.0/5 (1 reviews)
5. [Comm One Call Accounting](https://www.capterra.com.sg/software/130807/call-accounting-pro) (0 reviews)

## Reviews

### "Can't complain\!\!\!" — 5.0/5

> **Darlene** | *23 August 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about it is reduces the number of multiple phone lines. It also has several beneficial features.
> 
> **Cons**: I do not have any cons yet so far. It has been working well for me.
> 
> I have enjoyed the system. It works well with call forwarding and even conferencing.

-----

### "PABX Review" — 2.0/5

> **Igor** | *16 June 2021* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: I liked the security of having my own system and the fact that I can connect to various types of softphones
> 
> **Cons**: very difficult to configure and not very intuitive
> 
> very limited with integrations with external tools and little instability

## Links

- [View on Capterra](https://www.capterra.com.sg/software/19710/telephone-management-software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/19710/Telephone-Management-Software/> |
| en-AE | <https://www.capterra.ae/software/19710/telephone-management-software> |
| en-AU | <https://www.capterra.com.au/software/19710/telephone-management-software> |
| en-CA | <https://www.capterra.ca/software/19710/telephone-management-software> |
| en-GB | <https://www.capterra.co.uk/software/19710/telephone-management-software> |
| en-IE | <https://www.capterra.ie/software/19710/telephone-management-software> |
| en-IL | <https://www.capterra.co.il/software/19710/telephone-management-software> |
| en-IN | <https://www.capterra.in/software/19710/telephone-management-software> |
| en-NZ | <https://www.capterra.co.nz/software/19710/telephone-management-software> |
| en-SG | <https://www.capterra.com.sg/software/19710/telephone-management-software> |
| en-ZA | <https://www.capterra.co.za/software/19710/telephone-management-software> |

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