--- description: Get detailed information about Delve and how it can help you meet your business needs. Learn more about Delve price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Delve Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Delve](/software/196428/delve) # Delve Canonical: https://www.capterra.com.sg/software/196428/delve Page: 1 / 9\ Next: [Next page](https://www.capterra.com.sg/software/196428/delve?page=2) > Delve is an online tool that helps you code and analyze transcripts from in-depth interviews and focus groups. > > Verdict: Rated **4.9/5** by 205 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Delve? Delve is for qualitative researchers who conduct in-depth interviews, focus groups, contextual inquiry, generative research, ethnographic research, and foundational research. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 205 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Delve - **Location**: New York, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$18.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Delve is available for $18 per user per month for those working in education. Otherwise it is $50 per user per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Angola, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina and 145 more ## Features - Annotations - Collaboration Tools - Data Import/Export - Data Visualization - Reporting & Statistics - Text Analysis ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Qualitative Data Analysis Software](https://www.capterra.com.sg/directory/31297/qualitative-data-analysis/software) ## Alternatives 1. [ATLAS.ti](https://www.capterra.com.sg/software/171500/atlas-ti) — 4.7/5 (142 reviews) 2. [Tableau](https://www.capterra.com.sg/software/77260/tableau) — 4.6/5 (2358 reviews) 3. [MAXQDA](https://www.capterra.com.sg/software/174104/maxqda) — 4.8/5 (25 reviews) 4. [Dovetail](https://www.capterra.com.sg/software/174077/dovetail) — 4.6/5 (97 reviews) 5. [XLSTAT](https://www.capterra.com.sg/software/119448/xlstat) — 4.7/5 (398 reviews) ## Reviews ### "Delve is A Lifesaver\!" — 5.0/5 > **Cristina** | *8 July 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Delve is so easy to learn, yet hugely effective. Watching the tutorials helped me pick up all the features quickly. The search function was very helpful as I did my actual research. It made is so easy for me to search for specific terms that multiple participants used. > > **Cons**: Nothing. It was flawless. Logging in each day was simple. Generating specific data was effortless. I wouldn't change a thing. > > It felt like a little hidden gem that I stumbled upon. I couldn't believe how simple, effective, and practical it was. Easy to upload all my transcripts, simple to edit the wording of my codes, and so great for searching for direct quotes from participants to support my claims. ----- ### "Delve is a life-changing experience" — 5.0/5 > **Thao** | *6 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: 1. The UI/UX is highly friendly for new researchers, but the underlying engines are strong enough for heavy-duty qualitative and quantitative research. 2. The files exported from the post-analysis process are quite clean and easy to navigate. It helps with the process of finding quotes to input into the research-writing process. 3. I feel like it is much cheaper than other research tools, which is a huge plus. 4. The customer support team is amazing, and the best thing is they do not generate AI-like or automated emails, which is very good because they will directly help you with any troubles you have. 5. The transcript feature is amazing because it can help you easily classify Interviewer-Interviewees. This is extremely time-saving from cleaning the transcripts to understanding your transcript. > > **Cons**: Honestly, if I could change the color of the background when I was doing my data analysis, it would be perfect. For example, Arc browser has a feature that allows users to change fonts, positions of the tabs as they like, or the color of the background with extensive options. However, it is technically annoying to code this in the UI, so I understand that it might not be worth it as a feature. I think surveys to understand researchers can be launched to understand them more. ----- ### "A Great and User-Friendly Qualitative Analysis Tool for Beginners and Educators" — 4.0/5 > **Rahaf Maher** | *13 August 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: What I liked most is the clean and straightforward user interface, which is completely free of distractions. Additionally, providing an instructional video before starting was extremely helpful. To be honest, I struggled to understand the concept of coding in qualitative data analysis despite doing a lot of research, but watching their short video helped me quickly grasp the concept and overcome that challenge. After starting the free trial, I really loved how well it organizes data, making it easy to categorize and analyze. Furthermore, its support for the Arabic language is a huge plus\! > > **Cons**: To be honest, the tool is very smooth and easy to use overall. However, I faced some difficulty when trying to view and navigate my project, which led me to create multiple projects before I could locate mine. Improving project navigation and visibility would make the experience much smoother. > > Delve is an excellent tool, especially for beginners who are not familiar with the basics of qualitative data analysis. The two-week free trial gives you ample time to test its features, and the educational discount for teachers and students makes it very affordable. I have already recommended it to my colleagues and friends as a great platform for learning and conducting qualitative analysis. ----- ### "The essential dissertation partner" — 5.0/5 > **Eric** | *25 May 2026* | Research | Recommendation rating: 10.0/10 > > **Pros**: Super quick learning curve. Very intuitive and clear interface. Coding process is simple. Extremely dependable app. Fast search functions. Exporting data to Excel or CSV files makes it easy to then triangulate between cases, codes, transcripts and participants. > > **Cons**: I tried using the AI feature and did not find that it gave me a lot of assistance since it only used "some" of the coding and made choices and inferences I did not agree with. I probably could have given it more of a chance but I found that just exporting and doing it myself was more reliable, and that way the AI wasn't interfering with my Delve data directly. Also, some optional way of visualizing codes while looking at transcripts would be great. I had to scroll through the entire list every time I coded a new sentence or paragraph, to see what codes I already had that might be applicable. I did not use the survey feature since I didn't do surveys, but this seems like it would be equally as helpful as the coding feature. > > Delve is the only coding app that I found actually FUN to use for coding my PhD research interviews, versus convoluted software like NVivo which I tried using multiple times before giving up and searching for a more sane alternative. Delve has been absolutely integral to my ability to finish my dissertation. I was able to code and translate my data with ease and to see the results quickly. The exported CSV and Excel files are perfectly organized and allow for natural sorting and filtering of data. Creating and applying new codes is a smooth process. Everything I needed to see while coding transcripts was effectively on one page. The organization of the app and ability to create cases and participant data offers just the right amount of personalization for researchers who are just seeking essential coding data without having to spend months learning the software. The folks at Delve respond personally to issues with using the app. I was amazed that improvements I asked for were implemented within days. ----- ### "Don't keep searching, just Delve" — 5.0/5 > **David** | *13 March 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: So, many of the seminal textbooks eulogise about NVivo. Well, I can tell you that by comparison, Delve is exponentially superior. If you are looking for a platform to transcribe your MS Word document into coded Thematic Analysis data, look no further. Ideal for Master's level dissertations, research projects, and any other similar uses. I have experienced no security or ethical issues and received excellent 'real-time' customer service when I became 'stuck'. Without Delve, I worry that my final dissertation would not be submitted by its due date. Thank you to Kate in customer service. What an amazing value-for-money (almost priceless) product. Thank you. > > **Cons**: Nothing to report. My experience of Delve to date leaves me lost for words, way short of the character count\! > > Fabulous. 10 out of 10. No, let's be realistic here... 11 out of 10. Faultless. NVivo? It's a no-no\! ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.sg/software/196428/delve?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/196428/delve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data