
Prohire
What Is Prohire?
Prohire combines rental management, damage management, invoicing, telematics and e-commerce in a single, easy-to-use software solution. Suitable for fleet sizes large and small, Prohire supports Daily Rental, Flexi lease, PCO Hire and Specialist Vehicle Rental.
Who Uses Prohire?
Car Rental Companies, Van Rental Companies, Commercial Rental Companies, Specialist Vehicle Hire, Courier Hire Companies, Flexilease & PCO Hire.
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Prohire
Reviews of Prohire
Average score
Reviews by company size (employees)
- <50
- 51-200
- 201-1,000
- >1,001
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Adam
Prohire, head & shoulders above the rest
Comments: I've used Prohire for nearly 10 years across 2 companies and I can see what it's like without Prohire and what you can achieve with Prohire. For me, its a no brainer. Happy to discuss with people if any questions.
Pros:
There are many features I would praise compared to other software used. - Daily Diary, so underrated until you try to use another system and you realise how important this feature is. Manage everything for the day at a snap shot. No need to sift through waves of information. See all your deliveries and collections at a quick glance. Any vehicles need extending or invoicing still, manage it all here. - Allocation chart, all your vehicles laid all in bar chart style format, set vehicles to show different colours so you can see what is available, what is coming up as available, if the vehicle is off the road or if its out long term. Go forward in time and see whats booked in a years time very quickly and easy. You can drill this down very quickly for larger fleets by selecting groups/types of vehicles/on hire vehicles/available vehicles/VOR vehicles. - Prohire Companion mobile app, through many years usage, this has developed and developed and really is a quality piece of kit. Manage your check ins and check outs digitally, with pre-existing damage stored hire to hire, additional equipment can be logged against the vehicle and photographed, defects can be raised, live photos of the vehicle going out for additional protection, plus many more. - Proweb and the widget for the website - It's fresh looking, not dark with random buttons, everything is relevant. - Everything is reportable
Cons:
To be honest, not a huge amount to criticise but a couple of things I would like to see added. I would like to see a link to the DVLA, I'd be happy to pay a monthly subscription for this as it would save staff so much time, request/explaining DVLA check codes to customers. I'd like to see a better workshop/invoicing system implemented so I could incorporate the workshop side of things more. You can log prices and work into Prohire but it's not ideal for stock and invoicing. Finally, I would like to see a CRM / Purchase order system built in. This would really round everything out for me. Allowing you to link in everything that you use daily into 1 system and uniform everything across the board.
Tom
Alternatives Considered:
A must-have for any rental operator
Comments: A great product perfectly designed for the rental industry.
Pros:
Ease of use, integration with our web site, versatility. Prohire has become essential to the running of our business, in my view it is perfectly designed for a daily rental operator like us, allowing us to manage the front and back office of a busy rental business with ease.
Cons:
Integrated Prohire and Proweb tariffs etc would be useful.
amanda
good robust system
Comments: Its a constantly evolving system that works well and is reliable and robust
Pros:
easy reliable system to operate which rarely lets us down and good backup service
Cons:
rates are difficult and time consuming to amend
Sam
Great rental management software
Pros:
Easy to use, accurate and keeps the check out/in process as swift and easy as possible. Convenient with attaching customer documents to a customer record and makes sure that no steps of the process are missed.
Cons:
Front end is great but back end is limited on what we can customise/adapt to suit our business.
Tom
All in one Rental Software
Comments: Incredibly positive. Has given us a strong foundation to grow our business from.
Pros:
Prohire Companion app has revolutionised the way we manage and charge out damage. A fully transparent damage management system which has helped build trust between ourselves and customers. Integrated payment systems has also increased the efficiency in how we work.
Cons:
There is not anything the jumps to mind which can only be a positive.