---
description: Get detailed information about Grafana and how it can help you meet your business needs. Learn more about Grafana price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Grafana Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Network Monitoring Tools](/directory/30019/network-monitoring/software) > [Grafana](/software/196036/grafana-enterprise)

# Grafana

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> 2025 Gartner MQ Leader in Observability Platforms, offering an OSS-based, composable observability stack with Grafana Cloud + LGTM.
> 
> Verdict: Rated **4.6/5** by 73 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Grafana?

DevOps engineers, SREs, platform engineers, infrastructure and observability leads, and engineering managers at cloud-native and enterprise-scale organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 73 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Grafana Labs

## Commercial Context

- **Starting Price**: US$25,000.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Australia, Belgium, Brazil, Canada, Germany, India, Indonesia, Japan, Netherlands, Saudi Arabia, Singapore, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States

## Features

- Activity Dashboard
- Activity Monitoring
- Alerts/Notifications
- Anomaly Detection
- Audit Trail
- Bandwidth Monitoring
- Baseline Manager
- Collaboration Tools
- Correlation Analysis
- Customizable Dashboard
- Dashboard
- Data Analysis Tools
- Data Connectors
- Data Import/Export
- Data Visualization
- Device Auto Discovery
- Drag & Drop
- Event Logs
- Forecasting
- Incident Reporting
- Log Analysis Software
- Log Collection
- Multiple Data Sources
- Network Analysis
- Network Monitoring
- Pattern Detection and Recognition
- Performance Metrics
- Performance Monitoring
- Predictive Analytics
- Query Analysis
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Root Cause Analysis
- Search/Filter
- Server Monitoring
- Simple Network Management Protocol (SNMP)
- Task Management
- Third-Party Integrations
- Threshold Alerts
- Troubleshooting

## Integrations (63 total)

- AWS Identity and Access Management (IAM)
- AWS IoT
- AWS X-Ray
- Aerospike
- Apache Airflow
- Apache Cassandra
- Apache CouchDB
- Apache Solr
- Apache Spark
- Apache Tomcat
- AppDynamics
- Asterisk
- Catchpoint
- Cilium
- Cloudflare

... and 48 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Network Monitoring Tools](https://www.capterra.com.sg/directory/30019/network-monitoring/software)

## Related Categories

- [Network Monitoring Tools](https://www.capterra.com.sg/directory/30019/network-monitoring/software)
- [Observability Software](https://www.capterra.com.sg/directory/33735/observability/software)
- [Application Performance Management Tools](https://www.capterra.com.sg/directory/30208/application-performance-management-software/software)
- [Database Monitoring Software](https://www.capterra.com.sg/directory/31775/database-monitoring/software)
- [Log Analysis Software](https://www.capterra.com.sg/directory/32917/log-analysis/software)

## Alternatives

1. [Jira](https://www.capterra.com.sg/software/19319/jira) — 4.4/5 (15417 reviews)
2. [Datadog](https://www.capterra.com.sg/software/135453/datadog-cloud-monitoring) — 4.6/5 (361 reviews)
3. [Wrike](https://www.capterra.com.sg/software/76113/wrike) — 4.4/5 (3023 reviews)
4. [LogicMonitor](https://www.capterra.com.sg/software/132892/logicmonitor) — 4.6/5 (119 reviews)
5. [Dynatrace](https://www.capterra.com.sg/software/81932/dynatrace) — 4.6/5 (84 reviews)

## Reviews

### "I like it and my company use it heavily" — 5.0/5

> **Tamer** | *12 May 2025* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I like Prometheus and especially that it is open source. Also, I like the improvements they have recently made
> 
> **Cons**: They could improve the documentation of new synthetic monitoring to be informative and help us to implement them in a better way
> 
> I like my experience with Grafana labs, they could improve the learning process and add courses so we can learn the in and out of it

-----

### "Excellent dashboards for monitoring and troubleshooting production systems" — 5.0/5

> **Hrithik** | *26 June 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Grafana has become one of the tools I use most when troubleshooting production issues. The dashboards make it easy to monitor services, check latency, inspect logs, and quickly understand what's happening across different components. I like that everything is in one place, so I can move from a high-level dashboard to specific logs without switching between multiple tools.
> 
> **Cons**: There are a lot of dashboards and options, so it can take some time to learn where everything lives. Some dashboards are also very specific to a team's setup, so new users may need a little guidance before they become productive.
> 
> Grafana has been a reliable part of my day-to-day workflow. I use it regularly to monitor services, investigate production issues, review logs, and verify system health after deployments or configuration changes. The dashboards are also responsive and make it much easier to spot problems than reading raw logs alone.

-----

### "Great Monitor for your production" — 5.0/5

> **Anonymous User** | *2 May 2026* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: The dashboards are extremely informative and very graphically nice&#10;Alerts are easy to create and configure with minimum false positives&#10;Ability to generate reports is extremely helpful
> 
> **Cons**: In order to create elaborate dashboards you need to dive into the documentation and research it, its not very intuitive

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### "Outstanding Real-Time Monitoring Tool for Facility Alarms" — 4.0/5

> **Verified Reviewer** | *31 July 2025* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: Grafana is a great tool for real-time monitoring of critical building alarms. Its intuitive dashboards make it easy to visualise temperature trends, humidity, fire alarm statuses, and electrical anomalies across multiple clusters. Alert configurations are powerful and highly customizable.
> 
> **Cons**: Initial setup requires technical knowledge, especially if you’re connecting it to multiple data streams or legacy BMS systems. Role-based access control could be more granular. It is very slow to load in any browser.

-----

### "Versatile Visualization Tool - Premade Options Aren’t Always Top Notch" — 5.0/5

> **Dawson** | *5 June 2025* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: I've very much enjoyed creating dashboards to aggregate data from multiple sources (MySQL, Zabbix, flat file, APIs, etc). Being able to have a central place to easily view data and the history of that data over time has been vitial for decision making as far as upgrading systems, etc.
> 
> **Cons**: Theres quite a lot of premade dashboards out there, not all are very good. Grafana is quite extensive and that can come with a learning curve

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/196036/grafana-enterprise)

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