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What Is Jira?

Jira is the #1 software development tool used by agile teams. Teams of 2 to 20,000 rely on Jira to manage every stage of their workflow, from planning to shipping and releasing. With native roadmaps, teams can ladder up their work to track the big picture. Jira's no-code automation engine allows teams to save time and increase power by automating any task or process with a few clicks. And with a free edition, teams up to ten users can leverage all the power of Jira at no cost, forever.

Who Uses Jira?

All teams

Where can Jira be deployed?

Cloud-based
On-premise

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Jira support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 25 others

Languages

Czech, Danish, English, French, German and 7 others

Jira pricing

Starting Price:

US$7.75/month
  • Yes, has free trial
  • Yes, has free version

Jira has a free version and offers a free trial. Jira paid version starts at US$7.75/month.

Pricing plans get a free trial

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Jira support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 25 others

Languages

Czech, Danish, English, French, German and 7 others

Jira videos and images

Jira Software - 1
Jira Software - 2
Jira Software - Turn features on & off
Jira Software - Customization
Jira Software - Jira mobile interface
View 6 more
Jira video
Jira Software - 1
Jira Software - 2
Jira Software - Turn features on & off
Jira Software - Customization
Jira Software - Jira mobile interface

Features of Jira

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Budgeting/Forecasting
  • Bug/Issue Capture
  • Business Process Automation
  • Calendar Management
  • Capacity Management
  • Change Management
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Continuous Delivery
  • Create Subtasks
  • Customizable Dashboard
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Visualization
  • Debugging
  • Deployment Management
  • Document Management
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Sharing
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Idea Management
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Kanban Board
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Multiple Projects
  • Online Time Clock
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Quality Assurance
  • Real Time Reporting
  • Real-Time Chat
  • Recurring Tasks
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Rules-Based Workflow
  • Search/Filter
  • Single Page View
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Transcripts/Chat History
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management

Jira Alternatives

Teamwork.com is the only platform built for scaling client work. The best balance of functionality, price, and ease of use.
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better softwar Learn more about GitLab
Asana organizes and manages work across teams at scale. Learn more about Asana
Basecamp is a team collaboration system designed to be straightforward, easy for teams to adopt, and perfect for team managers.
Radically redesigned to set a new standard for IT service management on-premises or in the cloud.
Store and share code, capture and track work, and automate CI processes with these collaboration tools for software development teams.
GitHub enables development teams to collaborate, and review and manage code within a DevOps pipeline and built-in code security.
High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. Learn more about Zoho Desk

Reviews of Jira

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.2
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nidhi
Nidhi
Solutions Engineer in India
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Amazing for issue tracking and project management

5.0 4 weeks ago New

Comments: Great so far

Pros:

JIRA's UI is very user-friendly and hence, it's easier to set up and onboard people onto it.You can create different projects for your different departments and manage your issues/bugs/tasks. Every Ticket has highly extensive options to provide detailed information and these can be edited later with ease. Timeline feature is also very useful.

Cons:

I love this tool. The only thing that can be improved is the preview and size limit of the files attached to tickets.

Pramodh
DevSecOps Engineer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Jira for Project Management

5.0 2 months ago New

Comments: It's easier with Jira to manage the kanban and scrum requirements at basic & intermediate level, the complex workfows really ease the process managable in Jira. The system in place which makes the process enforced helps team to track the work items properly and auditable at times.

Pros:

Jira is an amazing project management tool that helps team quickly get started with the tool on features to track their daily tasks, backlogs, srpints, & reports. The ecosystem is so flexible that it allows integration with many tools and wide range APIs to get the necessary things done in minutes!

Cons:

There are still improvements required from UI/UX perspective where the issue view page can be made lot better. The complex workflows with the validators would require some more options in place.

Alternatives Considered: GitHub and Asana

Reasons for Switching to Jira: It provides easier configuration for workflows achieving the granular reuirements to make the process.

Moises
Full Stack dev in Mexico
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Jira review

3.0 last month New

Pros:

I think is the interface is better than other apps in certain things

Cons:

Sometimes is hard to use filters if you are new

Brandon
Brandon
Sales Specialist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Effective tool to manage projects and track work

4.0 4 weeks ago New

Comments: This application makes tracking the development of a project a breeze, saving me time and making the progress of the project clear to everyone involved. When it comes to keeping tabs on the status of various projects, Jira is the application that excels.

Pros:

The project's progress and any arising problems can be monitored via JIRA. The most useful feature is the ability to set limits on how far along a work can be tracked and then assign it to a certain individual. Here, we can keep tabs on how long each stage of a project takes, as well as any problems that arise along the way.

Cons:

For a first-time user to make sense of the system's many options, some training is in order. Getting more and more intoll kid tickets may be more trouble than it's worth.

Amit
Amit
Head of engineering in India
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Jira for all software related project management

4.0 2 months ago

Comments: overall I am happy working with the JIRA and its an essential tool for our software development work

Pros:

It's Super friendly UI/UXVery popular and familiarity among team members Features like epic that organizes multiple tasks, bugs etc under one category and easy to measure the progress

Cons:

Search functionality can be improved, sometimes its very difficult to find the issues based on the keywords in the entire JIRA and some advance search features like use of some special characters , sort options, date range etc should be present

Alternatives Considered: Basecamp

Reasons for Switching to Jira: Familiarity within the team and past good experience working with it