---
description: Get detailed information about Researchmanager – Clinical Research Suite and how it can help you meet your business needs. Learn more about Researchmanager – Clinical Research Suite price, benefits, and disadvantages for businesses in Singapore.
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title: Researchmanager – Clinical Research Suite Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# Researchmanager – Clinical Research Suite

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> ResearchManager integrates Data Management (EDC, ePRO, RTSM, eConsent, Patient Recruitment) with Clinical Operations (CTMS, eTMF, RIMS)
> 
> Verdict: Rated **4.2/5** by 118 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Researchmanager – Clinical Research Suite?

The Clinical Research Suite is used by academic and healthcare institutions, CROs, and sponsors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 118 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cloud9-Software
- **Location**: Deventer, Netherlands
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: The Clinical Research Suite is based on two different pricing models:&#10;&#10;1. On Demand (flexible): &#10;For organizations running studies occasionally.&#10;&#10;→ Billed per study&#10;→ Pay only for active studies&#10;→ No long-term commitment&#10;→ Transparent, per-study pricing for easy budgeting&#10;&#10;&#10;2. Enterprise (scalable):&#10;For organizations running studies continuously.&#10;&#10;→ Fixed fees with tiered pricing based on study volume (e.g., 5, 10, 20, 50, 100+ studies)&#10;→ Cost-efficient with tiered volume discounts&#10;→ Fixed annual fee for predictable budgeting&#10;→ Scalable to match study volume
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, German
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 204 more

## Features

- 21 CFR Part 11 Compliance
- Audit Trail
- Compliance Management
- Data Import/Export
- Distributed Capture
- Document Classification
- Document Imaging
- Document Management
- EMR/EHR
- Electronic Data Capture
- Financial Management
- Forms Management
- HIPAA Compliant
- Image Capture
- Inventory Management
- Patient Management
- Patient Monitoring
- Patient Recruiting
- Remote Data Capture
- Reporting/Analytics
- Scheduling
- Third-Party Integrations
- Trial Design
- Workflow Management

## Integrations (10 total)

- AFAS Software
- Clue
- ExactSpent
- Fitbit
- Freestyle Solutions
- Polar
- Samsung SDS
- Wahoo Trace
- Whoop
- Zwift

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Electronic Data Capture Software](https://www.capterra.com.sg/directory/30551/electronic-data-capture/software)

## Related Categories

- [Electronic Data Capture Software](https://www.capterra.com.sg/directory/30551/electronic-data-capture/software)
- [Clinical Trial Management Software](https://www.capterra.com.sg/directory/10035/clinical-trial-management/software)
- [Data Entry Software](https://www.capterra.com.sg/directory/30543/data-entry/software)

## Alternatives

1. [Florence eBinders](https://www.capterra.com.sg/software/200364/florence-ebinders) — 4.5/5 (83 reviews)
2. [Castor EDC](https://www.capterra.com.sg/software/143532/castor-edc) — 4.7/5 (204 reviews)
3. [ShareCRF](https://www.capterra.com.sg/software/1031214/sharecrf) — 4.8/5 (44 reviews)
4. [Flex Databases platform](https://www.capterra.com.sg/software/124010/flex-databases-platform) — 4.5/5 (13 reviews)
5. [Studypages](https://www.capterra.com.sg/software/1072696/Studypages) — 5.0/5 (5 reviews)

## Reviews

### "Descent EDC" — 4.0/5

> **Noudjoum** | *24 June 2026* | Pharmaceuticals | Recommendation rating: 6.0/10
> 
> **Pros**: I liked the ease of use of it, the validation steps were easy and not too much complainte from the sites about data entry. The reporting is good.
> 
> **Cons**: The roles \! They are all prédéfined in the system and cannot be customized, the query management is not convenient, and the customer service is in Rurope which made it difficult for urgent matters.
> 
> I run three studies on it and the three of them run smoothly. Data entry was easy, data validation was easy too. The lock and data extraction were also straight forward.

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### "User-friendly system with potential for improvement" — 3.0/5

> **Marta** | *25 June 2026* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: What I liked most about ResearchManager is that, from a monitor’s perspective, the system is quite intuitive and easy to navigate. The layout is clear and logical, which makes it relatively easy to find the necessary information.
> 
> **Cons**: From a monitor’s perspective, the weakest point is that SDV can only be performed for closed visits, and only at the page level rather than for individual data points.&#10;&#10;In other systems, I have seen a more practical solution where each data point has a default status of “SDV not performed”, which can then be changed to “SDV performed” or “SDV not OK”. If “SDV performed” is selected and the site subsequently changes the entered data, the status automatically changes to “Data changed after SDV”. In my opinion, this functionality greatly facilitates monitoring and the tracking of all data changes.&#10;&#10;Another problematic aspect is the lack of possibility to raise queries in empty visits. In such cases, I have to contact the site separately by email and provide screenshots from the eCRF to indicate the missing data.&#10;&#10;It would also be very helpful if the query status were clearly visible, i.e. whether a query has already been addressed and closed or whether it still requires action. Currently, it is only visible that a query has been raised for a given parameter, but the actual status is not clear.&#10;&#10;In addition, in the query list, it would be very useful to see the specific queries linked to specific parameters, rather than only the sections in which the queries were raised. If there are many parameters and several queries, it is easy to overlook one of them.
> 
> Overall, my experience has been positive. I find the system quite intuitive and easy to work with, but I think some improvements, especially in SDV and query management, could make it even better :)

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### "Easy of use in multicenter trials" — 5.0/5

> **Mikko** | *24 June 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Everything in order and in the same place. Easy to access form anywhere and esay to learn how to use. Makes performing a trial a lot easier.
> 
> **Cons**: The automatic query, when missed filling a required field- would be nicer to remind that nort all required fields are filled yet, do you really want to "save as complete"?
> 
> I use it regularly in a multicenter- trial as a head of corelab. Although all the parties involved are located in different countries, this no longer makes any difference.

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### "Efficient Clinical Research Management Platform with Strong Workflow Capabilities" — 4.0/5

> **Mateusz** | *11 June 2026* | Research | Recommendation rating: 6.0/10
> 
> **Pros**: The platform helps centralize study management activities in one place, improving collaboration between research teams. I particularly appreciated the document management functionality, workflow support, and the ability to track study progress efficiently. The system promotes better organization and transparency across research projects.
> 
> **Cons**: The user interface can feel somewhat complex for first-time users, and some advanced functions are not immediately intuitive. Additional customization options for reports and dashboards would be beneficial. The initial setup and onboarding process may require dedicated training.
> 
> Overall, my experience with Researchmanager – Clinical Research Suite has been positive. The platform provides a comprehensive environment for managing research activities and helps streamline administrative and operational tasks. While there is a learning curve, the benefits in terms of organization, compliance support, and workflow efficiency outweigh the challenges. It is a valuable solution for research organizations seeking to improve study management processes.

-----

### "Highly recommended Clinical Research Suite" — 5.0/5

> **Piotr** | *11 June 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Value for money, affordable subscription model, customer support, ability to customize. Deploying our questionnaires was easy. Data collection worked seamless with recruitment team.
> 
> **Cons**: Nothing worth mentioning. There are indeed no cons of their solution stack. We were 100% satisfied with RM.
> 
> We performed a RCT study using RM software. This i a great value for money top notch subscription based Clinical Research Suite. Their Customer Service and Customizing options are unbeatable\! Highly Recommended for any digital healthcare startup intending to validate its products for clinical efficacy\!

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