Singapore Local product

What Is AirHost?

As the leading cloud-based system in Japan, AirHost provides an All-in-One vacation rental management solution that combines PMS, Channel Manager, and Booking Engine into one package to meet all your vacation rental needs and automate your daily tasks from reservations, housekeeping, accounting, communication, etc. Whether you have one property or hundreds, you can manage them all with ease and at an affordable price. We are also dedicated to providing the best customer support.

Who Uses AirHost?

Hotels, private properties owners, and property management companies who want to streamline operations, improve efficiency and deliver seamless guest experiences with daily tasks automation tools.

Where can AirHost be deployed?

Cloud-based
On-premise

About the vendor

  • Airhost
  • Founded in 2015

AirHost support

  • Chat

Countries available

Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina and 110 others

Languages

Chinese, English, Japanese, Korean, Traditional Chinese

AirHost pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

AirHost does not have a free version but does offer a free trial.

Pricing plans

About the vendor

  • Airhost
  • Founded in 2015

AirHost support

  • Chat

Countries available

Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina and 110 others

Languages

Chinese, English, Japanese, Korean, Traditional Chinese

AirHost videos and images

AirHost Software - All-in-One Vacation Rental Management Solution
AirHost Software - Advanced Property Management System
AirHost Software - Channel Manager
AirHost Software - Daily Task Automation
View 4 more
AirHost Software - All-in-One Vacation Rental Management Solution
AirHost Software - Advanced Property Management System
AirHost Software - Channel Manager
AirHost Software - Daily Task Automation

Features of AirHost

  • CRM
  • Calendar Management
  • Channel Management
  • Contact Management
  • Dynamic Pricing
  • Employee Management
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Multi-Channel Sync
  • Online Booking
  • Owner Statements
  • Point of Sale (POS)
  • Promotions Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Inventory
  • Third Party Integrations

AirHost Alternatives

Cloudbeds offers a single platform for you to efficiently manage guests, staff, inventory, pricing, and data in real-time.
Beds24 is one of the most cost-effective, powerful and reliable All-in-one-solution which simplifies workflows and automates tasks.
Newbook is a connected hospitality management solution empowering accommodation operators to enhance their business.
Flexible and scalable cloud-based reservation management system for campgrounds, National Parks, RV parks, RV resorts, and marinas.
Hostaway helps you grow and manage your business with the help of advanced automations, marketing, communication and reporting tools. Learn more about Hostaway
Channel manager with PMS tools and Booking engine. Manage your bookings, guests, accomodations and owners in one single place.
Online bookings and guest management system that provides reservation sources tracking, group reservations, calendar with reminders.
Lobby is an easy-to-use online platform that helps you to increase direct bookings and simplifies the administration of your property
eviivo is the original all-in-one booking suite. Our award-winning software is the simple way to manage guests, bookings and OTAs.

Reviews of AirHost

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
3.5
Features
4.0
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
57%
4
14%
3
24%
2
5%
Derrick
Director in Singapore
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Robust PMS and Channel Mgt System

5.0 4 months ago

Pros:

Ease of migration from Cloudbeds, with easy to use interface that makes it a lot less sticky for user to change.

Cons:

It's a very robust system. However the overall look and feel can be better improve.

Jing
Hotel Manager in Singapore
Hospitality, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use, great customer support, most competitive price in market

4.0 4 months ago

Comments: Overall is good for our existing small hotel projects. The Marketing Manager Miss. [sensitive content hidden] is super responsible and supportive. She defiantly earn a credit for why we choosing Airhost for our 2nd hotel project. She even OT until 4am together with me to setup the system, manually key in all existing booking to the Airhost for my first project.

Pros:

User interface is clean, tidy and easy to operate.

Cons:

Lake of daily cashier report, which is compulsory for hotel. I already feedback to Airhost and was told they are developing it now. Hope can launch the function soon, else we will use another PMS & CM for next upcoming hotel project.

Lưu
Owner in Vietnam
Hospitality, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

review for airhost

5.0 3 months ago

Comments: I think Airhost is really good and convenient. I have never used other software, so I cannot make a full comparison. But Airhost satisfies me. One thing that I like the most is that the support staff of Airhost is very enthusiastic and responsive.

Pros:

The software is well-organized, easy to observe, and able to show the number of available rooms and their reasonable arrangement

Cons:

I am unclear about how to reconcile revenue for the daily revenue data.

Anonymous reviewer
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

一元管理のしやすさは抜群

5.0 2 months ago New

Comments: 一元管理のしやすさ、誰でも簡単に扱える操作性は抜群だと思う。

Pros:

カレンダーコントロールがしやすく、各サイトへ料率を変えて掲載できる。

Cons:

スマホで操作中に接続が切れて再ログインが必要な時がある。同一物件だと部屋番号分けなので、売上がわかりにくい。

Alternatives Considered: Beds24

Reasons for Switching to AirHost: 接続しているサイトの豊富さと操作がしやすいから。

和仙
簡易宿所営業 in Japan
Recreational Facilities & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

以前の値段ならオススメ!今は他社と変わらないのでは?

4.0 3 months ago

Comments: 以前の料金であれば友人にオススメしていたが、現状であれば他社と変わらないため、特段オススメというわけではない。

Pros:

比較的簡単に導入できる。airbnbとbooking.comへの同期がしっかりできている。

Cons:

楽天トラベルへの同期が面倒。これは楽天トラベル側の話でもあるのですが、5名以上の客室のとき、面倒になります。また、2つの1棟丸貸しで一つは自主管理、もう一つは一部委託となり、airhostを複数アカウントで使っているので、費用が非常に値上がりした。1000円/アカウント から6000円/アカウントとなったので。

Alternatives Considered: Beds24

Reasons for Choosing AirHost: 運営代行会社変更時に乗り換え。

Reasons for Switching to AirHost: 当時は値段が安かった。