AirHost

Easy to use, great customer support, most competitive price in market

Comments: Overall is good for our existing small hotel projects. The Marketing Manager Miss. [sensitive content hidden] is super responsible and supportive. She defiantly earn a credit for why we choosing Airhost for our 2nd hotel project. She even OT until 4am together with me to setup the system, manually key in all existing booking to the Airhost for my first project.

Pros:

User interface is clean, tidy and easy to operate.

Cons:

Lake of daily cashier report, which is compulsory for hotel. I already feedback to Airhost and was told they are developing it now. Hope can launch the function soon, else we will use another PMS & CM for next upcoming hotel project.

review for airhost

Comments: I think Airhost is really good and convenient. I have never used other software, so I cannot make a full comparison. But Airhost satisfies me. One thing that I like the most is that the support staff of Airhost is very enthusiastic and responsive.

Pros:

The software is well-organized, easy to observe, and able to show the number of available rooms and their reasonable arrangement

Cons:

I am unclear about how to reconcile revenue for the daily revenue data.

Robust PMS and Channel Mgt System

Pros:

Ease of migration from Cloudbeds, with easy to use interface that makes it a lot less sticky for user to change.

Cons:

It's a very robust system. However the overall look and feel can be better improve.

一元管理のしやすさは抜群

Comments: 一元管理のしやすさ、誰でも簡単に扱える操作性は抜群だと思う。

Pros:

カレンダーコントロールがしやすく、各サイトへ料率を変えて掲載できる。

Cons:

スマホで操作中に接続が切れて再ログインが必要な時がある。同一物件だと部屋番号分けなので、売上がわかりにくい。

Alternatives Considered:

Reasons for Switching to AirHost: 接続しているサイトの豊富さと操作がしやすいから。

使いやすい

Pros:

使いやすく非常に便利です。わからないことがあっても迅速に対応してくださるのでとても助かっています。

Cons:

改善してほしい点としては、電話でのお問い合わせが簡単にできると嬉しいです。