---
description: Get detailed information about ICTContact and how it can help you meet your business needs. Learn more about ICTContact price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ICTContact Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [ICTContact](/software/191194/ictcontact)

# ICTContact

Canonical: https://www.capterra.com.sg/software/191194/ictcontact

> ICTContact is automated and advance contact centre software solution supporting both inbound and outbound call centres.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ICTContact?

Buisness, service providers, carriers, telecom operators, call centres, contact centre, itsp

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$399.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ICTContact Enterprise Edition with one agent license
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Jamaica, Japan, New Zealand, Pakistan, Peru, Portugal, United States, Venezuela

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- CRM
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Computer Telephony Integration
- Contact Management
- IVR
- Quality Management
- Queue Management
- Reporting/Analytics

## Integrations (3 total)

- Bitrix24
- HubSpot CRM
- SugarCRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Alternatives

1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (884 reviews)
2. [Sobot](https://www.capterra.com.sg/software/1072329/Sobot) — 4.9/5 (113 reviews)
3. [Amazon Connect](https://www.capterra.com.sg/software/1017140/amazon-connect) — 4.5/5 (96 reviews)
4. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [HoduCC](https://www.capterra.com.sg/software/156136/hoducc) — 4.6/5 (96 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/191194/ictcontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/191194/ictcontact> |
| de-AT | <https://www.capterra.at/software/191194/ictcontact> |
| de-CH | <https://www.capterra.ch/software/191194/ictcontact> |
| en | <https://www.capterra.com/p/191194/ICTContact/> |
| en-AE | <https://www.capterra.ae/software/191194/ictcontact> |
| en-AU | <https://www.capterra.com.au/software/191194/ictcontact> |
| en-CA | <https://www.capterra.ca/software/191194/ictcontact> |
| en-GB | <https://www.capterra.co.uk/software/191194/ictcontact> |
| en-IE | <https://www.capterra.ie/software/191194/ictcontact> |
| en-IL | <https://www.capterra.co.il/software/191194/ictcontact> |
| en-IN | <https://www.capterra.in/software/191194/ictcontact> |
| en-NZ | <https://www.capterra.co.nz/software/191194/ictcontact> |
| en-SG | <https://www.capterra.com.sg/software/191194/ictcontact> |
| en-ZA | <https://www.capterra.co.za/software/191194/ictcontact> |
| es | <https://www.capterra.es/software/191194/ictcontact> |
| es-AR | <https://www.capterra.com.ar/software/191194/ictcontact> |
| es-CL | <https://www.capterra.cl/software/191194/ictcontact> |
| es-CO | <https://www.capterra.co/software/191194/ictcontact> |
| es-CR | <https://www.capterra.co.cr/software/191194/ictcontact> |
| es-DO | <https://www.capterra.do/software/191194/ictcontact> |
| es-EC | <https://www.capterra.ec/software/191194/ictcontact> |
| es-MX | <https://www.capterra.mx/software/191194/ictcontact> |
| es-PA | <https://www.capterra.com.pa/software/191194/ictcontact> |
| es-PE | <https://www.capterra.pe/software/191194/ictcontact> |
| fr | <https://www.capterra.fr/software/191194/ictcontact> |
| fr-BE | <https://fr.capterra.be/software/191194/ictcontact> |
| fr-CA | <https://fr.capterra.ca/software/191194/ictcontact> |
| fr-LU | <https://www.capterra.lu/software/191194/ictcontact> |
| it | <https://www.capterra.it/software/191194/ictcontact> |
| ja | <https://www.capterra.jp/software/191194/ictcontact> |
| nl | <https://www.capterra.nl/software/191194/ictcontact> |
| nl-BE | <https://www.capterra.be/software/191194/ictcontact> |
| pl | <https://www.capterra.pl/software/191194/ictcontact> |
| pt | <https://www.capterra.com.br/software/191194/ictcontact> |
| pt-PT | <https://www.capterra.pt/software/191194/ictcontact> |
| sv | <https://www.capterra.se/software/191194/ictcontact> |
| tr | <https://www.capterra.web.tr/software/191194/ictcontact> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.sg/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"ICTContact","description":"ICTContact is an advanced contact center software featuring AI Voice agent, predictive dialing, progressive dialing, IVR studio, multi tenant and white label support. ICTContact is anadvanced contact centre software solution supporting both inbound an outbound call centre functionality along with campaign scheduling, AMD, DNC and automated press 1 telemarketing with real time call tracking and control. ICTContact also bundled with Webrtc based webphone and agent panel with full CRM integration options using REST APIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fef67b9c-6f4c-4593-a9c4-7dca75c98129.png","url":"https://www.capterra.com.sg/software/191194/ictcontact","@id":"https://www.capterra.com.sg/software/191194/ictcontact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"399","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux, Linux on premise"},{"@id":"https://www.capterra.com.sg/software/191194/ictcontact#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is ICTContact?","@type":"Question","acceptedAnswer":{"text":"ICTContact is an advanced contact center software featuring AI Voice agent, predictive dialing, progressive dialing, IVR studio, multi tenant and white label support. ICTContact is anadvanced contact centre software solution supporting both inbound an outbound call centre functionality along with campaign scheduling, AMD, DNC and automated press 1 telemarketing with real time call tracking and control. ICTContact also bundled with Webrtc based webphone and agent panel with full CRM integration options using REST APIs.","@type":"Answer"}},{"name":"Who Uses ICTContact?","@type":"Question","acceptedAnswer":{"text":"Buisness, service providers, carriers, telecom operators, call centres, contact centre, itsp","@type":"Answer"}}]},{"@id":"https://www.capterra.com.sg/software/191194/ictcontact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"ICTContact","position":3,"item":"/software/191194/ictcontact","@type":"ListItem"}]}]}
</script>