--- description: Get detailed information about Loom and how it can help you meet your business needs. Learn more about Loom price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loom Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Screen Recording Software](/directory/31975/screen-recording/software) > [Loom](/software/191187/loom) # Loom Canonical: https://www.capterra.com.sg/software/191187/loom Page: 1 / 23\ Next: [Next page](https://www.capterra.com.sg/software/191187/loom?page=2) > Cloud-based screen and video messaging tool for async team communication via recording, sharing, editing, and viewer analytics. > > Verdict: Rated **4.6/5** by 531 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Loom? Individuals, teams, and enterprise organizations of all sizes across engineering, product management, sales, marketing, customer support, and education. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 531 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Afrikaans, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Marathi, Nepali, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Animation - Annotations - Audio Calls - Audio Capture - Collaboration Tools - Commenting/Notes - Content Library - Content Management - Customizable Branding - Desktop/Browser Sharing - Discussions/Forums - Engagement Tracking - File Sharing - Media Library - Mobile Access - Mobile Screen Sharing - Reporting & Statistics - Reporting/Analytics - Scheduling - Screen Capture - Screen Recording Software - Search/Filter - Social Sharing - Video Capture - Video Creation - Video Editing - Video Support - YouTube Uploading ## Integrations (25 total) - Asana - Atlas - Calendly - Chrome Enterprise - ClickUp - Confluence - Customer Communities - Elsevier Pure - Figma - GitLab - Google Workspace - Hopem Property Management Software - InVision - JIRA Service Management - Jira ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Screen Recording Software](https://www.capterra.com.sg/directory/31975/screen-recording/software) ## Related Categories - [Screen Recording Software](https://www.capterra.com.sg/directory/31975/screen-recording/software) - [AI Meeting Assistants](https://www.capterra.com.sg/directory/34861/ai-meeting-assistants/software) - [Video Hosting Solutions](https://www.capterra.com.sg/directory/33355/video-hosting/software) - [Team Communication Software](https://www.capterra.com.sg/directory/31033/team-communication/software) - [Productivity Software](https://www.capterra.com.sg/directory/30968/productivity/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.com.sg/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Snagit](https://www.capterra.com.sg/software/209649/snagit) — 4.7/5 (502 reviews) 3. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24219 reviews) 4. [Zoom Workplace](https://www.capterra.com.sg/software/144037/zoom-video-conferencing) — 4.6/5 (14688 reviews) 5. [OBS Studio](https://www.capterra.com.sg/software/164144/obs) — 4.7/5 (1076 reviews) ## Reviews ### "Highly pragmatic tool for video recording and sharing." — 4.0/5 > **Julian** | *24 September 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Ability to fire up Loom at any point and record any app or screen for sending to colleagues and customers. > > **Cons**: Limited number of videos based on different plans seems over restrictive. Price went up when the company was acquired. > > Excellent solution for recording videos, editing, and quick sharing. It helped our team with defining product requirements. ----- ### "Perfect for training overseas teams\!" — 5.0/5 > **Elysia** | *20 April 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects. > > **Cons**: I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error. > > I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful\! ----- ### "Disappointing Service" — 1.0/5 > **Amr** | *9 March 2026* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature. > > **Cons**: Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund. Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality. I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies. > > Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot. ----- ### "Loom: An Excellent Solution for Screen Recording and Remote Collaboration" — 5.0/5 > **Bruno** | *7 August 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: I had the pleasure of using the application Loom in my work as a Marketing Executive Intern for Hackett \& Hackett International Group Limited, so I can proudly state that Loom has numerous advantages and a few disadvantages. First, I found it very helpful that the application has a wide variety of convenient screen recording features. Actually, you will hardly find any difficulties while using this application. Moreover, I found many video editing tools useful that can be used to create an excellent tutorial and other explanatory content. Undoubtedly, this software is appropriate for company purposes, such as creating onboarding materials, training videos, educational content, and other informative or explanatory materials. > > **Cons**: However, there are a few significant disadvantages in terms of the usability of this application. Firstly, there are limitations for a free plan, so you need to upgrade your status to access all of Loom’s functions. Secondly, it isn’t entirely video editing software; it’s more of a tool that allows for the fast production of video messages and screen recordings. In addition, this tool is cloud-based and requires an internet connection; therefore, it is less powerful and convenient than other desktop video editors. Additionally, long-length recordings might take up considerable space on one’s hard drive, and the video quality is determined by the user’s webcam, microphone, lighting, computer’s performance, and connection. > > My experience with this software has been overwhelmingly positive. It has been successfully used for the presentation of products, services, marketing campaigns, recorded websites, and other activities. I find this tool incredibly effective and convenient for use by an experienced digital marketer. ----- ### "he fastest way to explain anything async, indispensable for remote teams" — 5.0/5 > **Matias** | *21 October 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: What I like most is how quickly I can record, share, and get watched. Screen + camera setup is frictionless, links are instant, and viewers can add comments or emoji so I know what landed without a meeting. For remote work this collapses back-and-forth emails into a single clear video. Screen capture quality is crisp, the editor is simple for trims, and the AI features (summaries, titles, and chapters) save real time when I’m sending demos to clients or explaining tasks to my team. > > **Cons**: There isn’t much to dislike, but the web editor is intentionally lightweight, so fine audio mixing or multi-track polish still requires exporting. I’ve hit an occasional hiccup with uploads on spotty Wi-Fi, and organization can get messy if your workspace grows without naming rules or folders. None of these were deal-breakers. > > I’m Matías, founder at Anunzi (marketing + AI). We used a paid plan for a year and then paused mainly because our project volume dropped, not because Loom under-delivered. During that period, Loom became our default for demos, client updates, and internal explanations, it consistently reduced meeting time and shortened feedback cycles. From a security standpoint, sharing controls and link privacy have been clear and reliable for client-facing content. Value for money is excellent if your team records regularly; even on lighter months, the AI summaries and instant sharing justify the tool when you’re remote. Customer support has been responsive the few times we reached out. Screen capture is stable, file sharing via links is effortless, and for remote work Loom has been the most effective “show, don’t tell” solution we’ve tried. Five stars from me because it meaningfully improves communication speed and clarity. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.com.sg/software/191187/loom?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/191187/loom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data