--- description: Get detailed information about Dialpad and how it can help you meet your business needs. Learn more about Dialpad price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialpad Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Dialpad](/software/190976/dialpad-sell) # Dialpad Canonical: https://www.capterra.com.sg/software/190976/dialpad-sell Page: 1 / 24\ Next: [Next page](https://www.capterra.com.sg/software/190976/dialpad-sell?page=2) > Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device. > > Verdict: Rated **4.2/5** by 569 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dialpad? Any size sales organization looking to drive rep efficiency and speed up ramp times. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 569 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Dialpad - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$27.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Dialpad offers a 14-day free trail and three pricing tiers; Standard, Pro, and Enterprise. Please contact Dialpad for a quote. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Canada, Japan, New Zealand, United Kingdom, United States ## Features - AI/Machine Learning - Agent Interface - Assessment Management - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Call Center Management - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Transfer - Caller ID - Campaign Management - Chat/Messaging - Chatbot - Collaboration Tools - Computer Telephony Integration - Contact Management - Conversation Intelligence - Dashboard - File Transfer - Goal Setting/Tracking - IVR - Intent Recognition - List Management - Live Chat - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Natural Language Processing - PBX - Performance Management - Performance Metrics - Power Dialer - Predictive Dialer - Queue Management - Recording - Reporting/Analytics - SIP Trunking - Speech Recognition - Training Management - VoIP - Voice Mail ... and 2 more features ## Integrations (59 total) - Abstrakt - Alexa - AzureDesk - Bubble - Bullhorn ATS & CRM - CEIPAL ATS - CEIPAL Workforce - CRM HUB 360 - Ceipal Procurewise - Chorus - Clio - Cloze - Convin - Copper - DataGrail ... and 44 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software) ## Related Categories - [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software) - [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software) - [Inside Sales Software](https://www.capterra.com.sg/directory/30680/inside-sales/software) - [Sales Enablement Software](https://www.capterra.com.sg/directory/30798/sales-enablement/software) - [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software) ## Alternatives 1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (881 reviews) 2. [800.com](https://www.capterra.com.sg/software/208208/800-com) — 4.7/5 (346 reviews) 3. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [3CX](https://www.capterra.com.sg/software/158704/3cx) — 4.4/5 (467 reviews) 5. [RingEX](https://www.capterra.com.sg/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) ## Reviews ### "Dialpad is a great phone system for sales teams" — 5.0/5 > **Scott** | *8 August 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: The AI-powered features, like real-time transcription and automated call summaries, save a ton of time and help me capture important details without having to take constant notes. Integrations with CRM and other tools have also made it easier to keep our sales workflow organized and efficient. > > **Cons**: While the AI transcription is useful, it can miss words or struggle with industry-specific terminology. > > Overall, my experience with Dialpad has been very good. The platform is easy to use, with a clean interface that makes calling, messaging, and video conferencing straightforward. Call quality is consistently clear, and I appreciate how seamlessly it works across devices - whether I’m on my laptop or phone. ----- ### "Convenient Dialer" — 5.0/5 > **Verified Reviewer** | *12 August 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I like how smooth and easy to use this software is. Especially their AI when they provide a summary of what happened during the call and transcripts. Sometimes, we forget what happened during the call, and through this, we can easily check what transpired during the call. > > **Cons**: It's not like I dislike it, but the AI voice isolation. It just automatically turns off while on a call, but it's still a huge help to reduce/remove background noises. > > So far, Dialpad is the best calling/text message software that I use. It is user-friendly, and it has everything you wish a dialer should have. ----- ### "Meh\!😑 limited integration capabilities, difficult to get support" — 3.0/5 > **Ariel** | *5 June 2025* | Marketing & Advertising | Recommendation rating: 2.0/10 > > **Pros**: I do enjoy that dial pad integrate with our main CRM system HubSpot. It allows us to have call centers with multiple agents that are part of a team get calls routed based on a specific preference, which is also ideal for both support and sales. > > **Cons**: What I typically find I like least about dial pad is their support team. I find it difficult to get issues addressed and resolved. I also do not like that. The integration with HubSpot is very limited and we typically run into issues for things are not getting associated or logged correctly > > My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating to dial pad. I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to integration with our CRM ----- ### "Great except when it’s not" — 4.0/5 > **Katherine** | *9 September 2025* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: Dialpad has allowed or remote team to have some continuity with incoming calls \& texts \& made it easier to record the information covered in each communication. > > **Cons**: Troubleshooting issues feels slow \& ineffective, even after escalated. Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool. > > We use this for our entire team \& most team members use it on a daily basis. Outages \& dropped calls are not infrequent events \& have been hard to get resolution for despite ongoing communication with their support team. ----- ### "Reliable and Easy-to-Use Communication Platform" — 5.0/5 > **Isaac** | *21 August 2025* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: I liked that Dialpad makes communication simple, with clear call quality and easy integration with other tools. > > **Cons**: What I like least is that sometimes the mobile app can lag or feel less smooth than the desktop version. > > Overall, my experience with Dialpad has been good it’s reliable for calls and messaging, helps teams stay connected, and is easy to use once set up. ----- Page: 1 / 24\ Next: [Next page](https://www.capterra.com.sg/software/190976/dialpad-sell?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/190976/dialpad-sell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data