---
description: Get detailed information about Akia and how it can help you meet your business needs. Learn more about Akia price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Akia Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Akia](/software/188980/akia)

# Akia

Canonical: https://www.capterra.com.sg/software/188980/akia

> The premier text-messaging toolkit for hotels.
> 
> Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Akia?

Akia serves hospitality professionals that seek to improve guest experience through text messaging.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Akia
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$43.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Personalization
- Template Management

## Support Options

- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [SMS Marketing Software](https://www.capterra.com.sg/directory/30842/sms-marketing/software)

## Alternatives

1. [Sentext2win](https://www.capterra.com.sg/software/1011259/sentext2win) — 5.0/5 (1 reviews)
2. [Zembula](https://www.capterra.com.sg/software/155359/zembula) — 4.0/5 (2 reviews)
3. [Centro](https://www.capterra.com.sg/software/211259/centro) — 4.0/5 (3 reviews)
4. [Bulk SMS](https://www.capterra.com.sg/software/187376/bulk-sms-service) — 5.0/5 (1 reviews)
5. [WA.Team](https://www.capterra.com.sg/software/1023305/wateam) — 4.0/5 (1 reviews)

## Reviews

### "Buyer beware\!" — 2.0/5

> **Hugh** | *8 May 2025* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: The onboard team was nice and easy to work with.  In theory if it worked as it was supposed to it would have made communication with guest easier.
> 
> **Cons**: It didn't really function with my software in the way it was supposed to.  It was to hard to make changes myself, I had to rely on support to make any changes.
> 
> I ended up deciding not to use the software at all and the company would not offer any level of refund even though I paid for a full year.

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### "Rapid Guest Communication with Easy to Use, Mobile-Friendly Interface\!" — 5.0/5

> **Joanne** | *6 September 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The UI of AKIA is incredibly easy and visually pleasant to use. I can train my staff to use this regardless of level of experience with apps and software. I appreciate that it's extremely mobile friendly as sometimes the team is on the go. We also have the ability to forward guest conversations to various team members based on the issue or content that needs to be addressed. I also love that you can disable AKIA from automation for certain guests.
> 
> **Cons**: I currently have no cons with this software\!
> 
> We had originally used Breezeway messaging but we found the feature to be very limited. With AKIA we are able to keep records of all chats, send broadcast messages, send photos and videos to guests, and send waivers automatically to guests.

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### "Best messaging software on the market." — 5.0/5

> **Pawel** | *15 May 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Fexibility, conditions and customisation options for the user. It’s amazing.
> 
> **Cons**: It Has everything that our property needs.
> 
> Amazing customer service, reliable. Something we always wanted and automates 90% of our customers messages.

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### "Mostly good for what I need" — 4.0/5

> **Ken** | *23 September 2022* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: The interface is relatively straight forward and easy to use.
> 
> **Cons**: The automated batch communications are pretty flawless but the automated responses often have errors so you need to watch them.
> 
> Overall pretty good.  It's offered our customers an alternative way to keep in touch.

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### "RezStream for Hospitality" — 5.0/5

> **Sandy** | *2 June 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: We use Akia for remote check in and communicating with guests when they are on site.
> 
> **Cons**: A little cumbersome when using from smart phone
> 
> We are happy with the system - it gives us the ability to communicate with guests while they are on premise and for emergency broadcasts such as weather - etc.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/188980/akia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/188980/Akia/> |
| en-AE | <https://www.capterra.ae/software/188980/akia> |
| en-AU | <https://www.capterra.com.au/software/188980/akia> |
| en-CA | <https://www.capterra.ca/software/188980/akia> |
| en-GB | <https://www.capterra.co.uk/software/188980/akia> |
| en-IE | <https://www.capterra.ie/software/188980/akia> |
| en-IL | <https://www.capterra.co.il/software/188980/akia> |
| en-IN | <https://www.capterra.in/software/188980/akia> |
| en-NZ | <https://www.capterra.co.nz/software/188980/akia> |
| en-SG | <https://www.capterra.com.sg/software/188980/akia> |
| en-ZA | <https://www.capterra.co.za/software/188980/akia> |
| nl | <https://www.capterra.nl/software/188980/akia> |
| nl-BE | <https://www.capterra.be/software/188980/akia> |

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