---
description: Get detailed information about Novagems and how it can help you meet your business needs. Learn more about Novagems price, benefits, and disadvantages for businesses in Singapore.
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title: Novagems Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Physical Security Software](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems)

# Novagems

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> Manage Staff Scheduling, Time Tracking \& Payroll With One Simple App
> 
> Verdict: Rated **4.5/5** by 26 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Novagems?

Novagems is used by every shift-based industry. But is popular amongst security, cleaning, healthcare, and retail with features like employee scheduling, tracking, and payroll across many locations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 26 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Novagems
- **Location**: Burnaby, Canada
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Please contact Novagems directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Germany, India, Ireland, Mexico, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Asset Tracking
- Attendance Tracking
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Customer Database
- Employee Database
- Employee Management
- Event Management
- GPS
- Geofencing
- Historical Reporting
- Investigation Management
- Job Management
- Mobile Access
- Payroll Management
- Performance Management
- Real-Time Monitoring
- Real-Time Updates
- Reporting/Analytics
- Routing
- Security Management
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Status Tracking
- Time Off Management
- Timesheet Management
- Visitor Management
- Work Order Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Physical Security Software](https://www.capterra.com.sg/directory/30595/physical-security/software)

## Related Categories

- [Physical Security Software](https://www.capterra.com.sg/directory/30595/physical-security/software)
- [Service Dispatch Software](https://www.capterra.com.sg/directory/30059/service-dispatch/software)
- [Workforce Management Software](https://www.capterra.com.sg/directory/30210/workforce-management/software)
- [Employee Scheduling Software](https://www.capterra.com.sg/directory/30756/employee-scheduling/software)
- [GPS Tracking Software](https://www.capterra.com.sg/directory/31399/gps-tracking/software)

## Alternatives

1. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5317 reviews)
2. [Wageloch](https://www.capterra.com.sg/software/196911/wageloch) — 4.5/5 (265 reviews)
3. [Findmyshift](https://www.capterra.com.sg/software/115536/findmyshift) — 4.6/5 (1203 reviews)
4. [7shifts](https://www.capterra.com.sg/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1212 reviews)
5. [Agendrix](https://www.capterra.com.sg/software/148280/agendrix) — 4.8/5 (212 reviews)

## Reviews

### "Great tool for managing security teams efficiently" — 5.0/5

> **Neha** | *22 July 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The scheduling feature is the biggest time-saver for me. I can create shifts, assign guards, and handle last-minute changes in just a few clicks. The reporting is also very useful for client meetings and payroll. The mobile app is easy for the guards to use, and we haven't had major training issues. Customer service has been responsive when we've needed help.
> 
> **Cons**: The interface can feel a bit cluttered at first, and it took me a week to find all the features I needed.
> 
> Novagems has been a solid addition to our daily operations. We manage a team of about 40 security guards across multiple sites, and this software helps us keep everything organized without having to juggle spreadsheets and phone calls all day.

-----

### "Overall, Novagems has made scheduling and day-to-day monitoring much easier for our team, while giving us better visibility into our operations." — 5.0/5

> **Harul** | *14 September 2026* | Security & Investigations | Recommendation rating: 5.0/10
> 
> **Pros**: The biggest advantage for us has been the ease of scheduling and the visibility the platform provides. Creating and managing shifts is simple and quick, and it gives our supervisors a clear view of what is happening in the site, including when someone doesn’t arrive at a scheduled site or when a duty is missed. The dashboard also gives management a helpful overview of performance and trends.

The support we’ve received has been excellent as well. \[sensitive content hidden\]	 was especially helpful during our initial setup and made the onboarding process very smooth. He took the time to guide me through everything, answer my questions and has continued to be available whenever I’ve needed assistance. His support has made it much easier for us to get started and use the platform confidently.
> 
> **Cons**: Since Novagems offers many features, it took our team a little time to explore and understand everything available on the platform. However, the demos and training provided by the team made the learning process much easier.

-----

### "“Promising Platform, But Not Reliable for Daily Operations”" — 1.0/5

> **Verified Reviewer** | *19 April 2026* | Security & Investigations | Recommendation rating: 0.0/10
> 
> **Pros**: The platform has a solid concept and aims to centralize workforce management into one system. When features work as intended, they can be useful for organizing operations.
> 
> **Cons**: Frequent technical issues, unreliable performance, slow customer support, and lack of flexibility. Instead of improving efficiency, it often creates additional administrative work.
> 
> Our overall experience has been frustrating. While the platform shows potential, ongoing technical issues, lack of reliability, and inconsistent support have made it difficult to depend on for daily operations. For a business that requires accuracy and efficiency, the system falls short.

-----

### "Helpful and easy-to-use workforce management tool" — 5.0/5

> **Geet** | *9 June 2026* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Novagems is easy to use and helps keep scheduling, attendance, and team communication organized in one place. It saves time and makes daily staff management much smoother.
> 
> **Cons**: Some features can take a little time to get used to at the beginning, and small improvements to the interface would make it even better.
> 
> Overall, my experience with Novagems has been positive. It is useful for managing schedules, tracking employees, and keeping work organized. It helps reduce manual work and makes day-to-day operations easier.

-----

### "Great for scheduling & GPS tracking, updates could be less frequent" — 5.0/5

> **Katherine** | *8 September 2026* | Commercial Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Honestly, one of my favorite things about Novagems is how it pulls scheduling, attendance tracking, GPS monitoring, and reporting into a single platform. It's made our day-to-day so much smoother, everything stays organized, and we're not jumping between different tools just to get things done.
> 
> **Cons**: The app requires updates quite often, which can be a bit disruptive to our day-to-day workflow. It feels like just as we've settled into the current version, a new update rolls out, and we have to adjust all over again.

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## Links

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