--- description: Get detailed information about Detrack and how it can help you meet your business needs. Learn more about Detrack price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Detrack Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Detrack](/software/188592/detrack) # Detrack Canonical: https://www.capterra.com.sg/software/188592/detrack Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/188592/detrack?page=2) > Market-leading delivery management solution for proof of delivery, real-time tracking, route optimization, customer updates and more. > > Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Detrack? e-Commerce stores and retailers Construction and building suppliers Logistics and distribution providers Food and beverage suppliers Automotive specialists Field services and trades ... plus much more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 94 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Detrack Systems - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$26.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First Driver Free Forever $24 per driver/month $240 per driver/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 3PL Management - Accounting - Activity Dashboard - Alerts/Notifications - Carrier Management - Communication Management - Customer Database - Customer Management - Customer Portal - Delivery Tracking - Dispatch Management - Driver Management - Fleet Management - For Freight Operations - Fuel Management - GPS - Geofencing - Historical Reporting - Inventory Management - Label Printing - Live Driver Tracking - Mobile Access - Mobile Signature Capture - Order Entry - Order Management - Order Tracking - Performance Metrics - Quotes/Estimates - Rate Management - Real-Time Monitoring - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Route Optimization - Routing - Scheduling - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Status Tracking - Third-Party Integrations - Transportation Management - Vehicle Management - Vehicle Tracking - Warehouse Management - eCommerce Management ## Integrations (21 total) - 8x8 Contact Center - Adobe Commerce - AfterShip - BigCommerce - BulkSMS - CartonCloud - Ecwid - Kudosity - MYOB Business - MachShip - Monkedo - QuickBooks Online - Shopify - Squarespace - Twilio ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Delivery Management Software](https://www.capterra.com.sg/directory/31261/delivery-management/software) ## Related Categories - [Delivery Management Software](https://www.capterra.com.sg/directory/31261/delivery-management/software) - [Service Dispatch Software](https://www.capterra.com.sg/directory/30059/service-dispatch/software) - [Logistics Software](https://www.capterra.com.sg/directory/30081/logistics/software) - [Fleet Management Software](https://www.capterra.com.sg/directory/20007/fleet-management/software) - [Courier Software](https://www.capterra.com.sg/directory/10046/courier/software) ## Alternatives 1. [Elite EXTRA](https://www.capterra.com.sg/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [Metrobi](https://www.capterra.com.sg/software/183910/metrobi-delivery-planning-software) — 4.9/5 (91 reviews) 3. [OptimoRoute](https://www.capterra.com.sg/software/161579/optimoroute) — 4.6/5 (248 reviews) 4. [Track-POD](https://www.capterra.com.sg/software/178880/track-pod) — 4.7/5 (140 reviews) 5. [Transvirtual](https://www.capterra.com.sg/software/219013/transvirtual) — 4.8/5 (68 reviews) ## Reviews ### "Detrack Feedback" — 4.0/5 > **Joanne** | *13 October 2025* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: The ability to send drivers updated jobs immediately. The addition of recurring schedule jobs recently > > **Cons**: The fact that I cannot copy and paste the same job to another day. Not rescheduled job but the same job, just with a different address. I have to rekey in everything. The recurring schedule jobs is very confusing based on the dates I want the job to recur. > > So far, Customer service has been excellent. You could do better with credit terms for clients of over 1 year. ----- ### "DELIVERY & COLLECTION" — 4.0/5 > **Lucy** | *31 July 2024* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and entries to complete each order is straightforward. All necessary standard information are sufficient to provide end of day . Able to extract and made billing smooth. > > **Cons**: columns are unnecessary too wide and if we have alot of columns on screen, we have to reduce font which made it too small. It's not user-friendly in this manner. > > We like it alot because we get what we want. ----- ### "So far so good. but maybe not for long term use." — 4.0/5 > **Wilson** | *16 August 2024* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Simple App \& Manual (used to be). drivers are accustomed to the app feature very quickly, and i like the previous manual/ documentation. straight to the point, i can see whats available. but now the manual list is not easy to find. > > **Cons**: - the customer service experience is bad. since detrack outsourced it, the response is slow and they do not know technical and acted like messengers only. "I'll check with the technical team" is a common answer, and long wait time makes it worse. but this problem is prevalent for a larger corporation. meaning it'll only get worse through time. - rising prices. > > does the job well. driver got accustomed to the app feature very quickly. ----- ### "Good but needs some improvements" — 4.0/5 > **Yen-Lyng** | *17 July 2024* | Environmental Services | Recommendation rating: 7.0/10 > > **Pros**: Easy setup. Responsive and helpful onboarding team. Affordable to start with a small fleet. > > **Cons**: Collection is a secondary feature as compared to Delivery. Makes things confusing sometimes. Reports formatting don't quite make sense. The 2 week trial is not enough to onboard anything so have to pay to setup. > > For the price it's good. Love the help on onboarding so far. ----- ### "Good product" — 4.0/5 > **Joel** | *27 June 2024* | Furniture | Recommendation rating: 6.0/10 > > **Pros**: The ability to track the deliveries for companies and customers. > > **Cons**: The newly added feature of route planning isn't applicable. > > So far so good. Friendly interface (except for routes function) and fast response from the customer service team too. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/188592/detrack?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/188592/detrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data