---
description: Get detailed information about Spearline and how it can help you meet your business needs. Learn more about Spearline price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spearline Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [User Experience (UX) Tools](/directory/31036/ux/software) > [Spearline](/software/188440/spearline)

# Spearline

Canonical: https://www.capterra.com.sg/software/188440/spearline

Page: 1 / 2\
Next: [Next page](https://www.capterra.com.sg/software/188440/spearline?page=2)

> The Spearline platform enables organizations to improve their communication channels \& ensure a better CX.
> 
> Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 13 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cyara
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Greece, Hong Kong SAR China, Hungary, Iceland and 47 more

## Features

- Ad hoc Reporting
- Call Monitoring
- Call Routing
- Dashboard
- IVR
- Onboarding
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Self Service Portal
- Software Testing Management
- Surveys & Feedback
- Usability Testing
- Visual Analytics
- VoIP
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [User Experience (UX) Tools](https://www.capterra.com.sg/directory/31036/ux/software)

## Related Categories

- [User Experience (UX) Tools](https://www.capterra.com.sg/directory/31036/ux/software)
- [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Business Intelligence Tools](https://www.capterra.com.sg/directory/23/business-intelligence/software)
- [Vendor Management Software](https://www.capterra.com.sg/directory/10024/vendor-management/software)

## Alternatives

1. [Lucky Orange](https://www.capterra.com.sg/software/150695/lucky-orange) — 4.7/5 (260 reviews)
2. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [Matomo](https://www.capterra.com.sg/software/182627/matomo-analytics) — 4.7/5 (62 reviews)
4. [inconnect](https://www.capterra.com.sg/software/164772/omnichannel) — 3.9/5 (19 reviews)
5. [Fullstory](https://www.capterra.com.sg/software/153721/fullstory) — 4.6/5 (67 reviews)

## Reviews

### "Great company with a helpful service" — 5.0/5

> **Luke** | *6 May 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Really easy to use compared to what we were doing before. Spearline saves us a lot of times and gives access to good call quality stats.
> 
> **Cons**: No major cons. They're really helpful and supportive.
> 
> Good company that we enjoy working with. We've been using their solution for a few years now. They're constantly adding new carriers to test with and new products.

-----

### "Great for Automated Testing" — 5.0/5

> **Brian** | *8 February 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: We use Spearline to place automated calls to our customer service IVR constantly throughout the day. This has allowed us to catch problems early before they come more widespread, and track issues and error rates over time with the monthly, test results summary email. Being able to test on demand via the admin portal has also proven to be extremely valuable for new phone number turn-ups and one-off troubleshooting in various countries. Highly recommend.
> 
> **Cons**: It would be great if the on-demand testing portal did not require a microphone on the local computer, since many admin desktops do not have one. Most times we are only concerned with whether or not the call establishes or if audio is received, but it's not possible to place a test call without the portal having access to a local computer microphone.

-----

### "Spearline is an easy to use application for real time testing of phone numbers" — 3.0/5

> **Sidney** | *8 February 2022* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: Voice assure realtime test is easy to use with real time result. User can go back in time to search for previous test results. Exporting call record is an easy task and a nice feature to have. Dashboard provides a lot of useful information/statistics.
> 
> **Cons**: Rather than testing 1 number at a time in voice assure realtime, I wish there is a way to test a short list of numbers for the same country and same service type.
> 
> Overall I am satisficed with my experience in using Spearline. Again the application is easy to use and customer support is very good.

-----

### "Spearline is needed for Telephony\!" — 4.0/5

> **Ashley** | *18 January 2022* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Testing in country is key\! Our service provider can act as the customer to mimic their experiences.
> 
> **Cons**: Would like more inventory options to manage global carriers.
> 
> Spearline is a daily tool which helps us find incidents proactively. We no longer need to wait for tickets from our customers.

-----

### "Easy to use" — 4.0/5

> **Kevin** | *9 March 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about the software, it is customizable for automated testing, easy to use, mainly trouble free.
> 
> **Cons**: What I like least, is there is no option to use GSM for automated testing.
> 
> My overall experience using Spearline for 8 years has been positive, all of the improvements done in that time have really helped us in our day to day business.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.com.sg/software/188440/spearline?page=2)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/188440/spearline)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/188440/SpearLine/> |
| en-AE | <https://www.capterra.ae/software/188440/spearline> |
| en-AU | <https://www.capterra.com.au/software/188440/spearline> |
| en-CA | <https://www.capterra.ca/software/188440/spearline> |
| en-GB | <https://www.capterra.co.uk/software/188440/spearline> |
| en-IE | <https://www.capterra.ie/software/188440/spearline> |
| en-IL | <https://www.capterra.co.il/software/188440/spearline> |
| en-IN | <https://www.capterra.in/software/188440/spearline> |
| en-NZ | <https://www.capterra.co.nz/software/188440/spearline> |
| en-SG | <https://www.capterra.com.sg/software/188440/spearline> |
| en-ZA | <https://www.capterra.co.za/software/188440/spearline> |
| ja | <https://www.capterra.jp/software/188440/spearline> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Spearline","description":"The Spearline platform enables organizations to improve their communication channels &amp; ensure a better CX. With testRTC, Spearline offers WebRTC testing, monitoring &amp; support, enabling organizations to test, launch and maintain their voice, video &amp; screen share comms conducted over WebRTC. Spearline Voice Assure allows organizations to understand their customers' experience across the globe, with always-on, automated call testing from your country of choice to test for connection &amp; call quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/959d653a-1c7c-4ce2-9651-c969ddd6f50d.png","url":"https://www.capterra.com.sg/software/188440/spearline","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/188440/spearline#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":13},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/188440/spearline#faqs","mainEntity":[{"name":"What Is Spearline?","@type":"Question","acceptedAnswer":{"text":"The Spearline platform enables organizations to improve their communication channels & ensure a better CX. With testRTC, Spearline offers WebRTC testing, monitoring & support, enabling organizations to test, launch and maintain their voice, video & screen share comms conducted over WebRTC. Spearline Voice Assure allows organizations to understand their customers' experience across the globe, with always-on, automated call testing from your country of choice to test for connection & call quality.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"User Experience (UX) Tools","position":2,"item":"/directory/31036/ux/software","@type":"ListItem"},{"name":"Spearline","position":3,"item":"/software/188440/spearline","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/188440/spearline#breadcrumblist"}]}
</script>