---
description: Get detailed information about Sumsub and how it can help you meet your business needs. Learn more about Sumsub price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sumsub Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Identity Verification Software](/directory/33695/identity-verification/software) > [Sumsub](/software/188057/kyc-aml-platform)

# Sumsub

Canonical: https://www.capterra.com.sg/software/188057/kyc-aml-platform

Page: 1 / 4\
Next: [Next page](https://www.capterra.com.sg/software/188057/kyc-aml-platform?page=2)

> One verification platform to secure the whole user journey
> 
> Verdict: Rated **4.7/5** by 70 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Sumsub?

Fintech, Trading, Gaming, Transportation, Marketplaces, Crypto, Ecommerce

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 70 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sumsub
- **Founded**: 2015

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Pricing information is provided on request by Sumsub.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: South Africa, United Kingdom, United States

## Features

- AML Compliance
- Access Management
- Alerts/Notifications
- Audit Management
- Authentication
- Background Screening
- Behavioral Analytics
- Biometrics
- Compliance Management
- Compliance Tracking
- Data Capture and Transfer
- Data Verification
- Document Management
- Fraud Detection
- Identity Verification
- Liveness Detection
- Monitoring
- Multi-Factor Authentication
- Onboarding
- PEP Screening
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Risk Management
- Transaction Monitoring
- Watch List
- Workflow Management

## Integrations (1 total)

- Okta

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Identity Verification Software](https://www.capterra.com.sg/directory/33695/identity-verification/software)

## Related Categories

- [Identity Verification Software](https://www.capterra.com.sg/directory/33695/identity-verification/software)
- [Identity Management Software](https://www.capterra.com.sg/directory/30777/identity-management/software)
- [AML Software](https://www.capterra.com.sg/directory/31084/aml/software)
- [Customer Identity and Access Management (CIAM) Software](https://www.capterra.com.sg/directory/32816/customer-identity-and-access-management-%28ciam%29/software)
- [Compliance Software](https://www.capterra.com.sg/directory/30110/compliance/software)

## Alternatives

1. [ManageEngine Network Configuration Manager](https://www.capterra.com.sg/software/172274/network-configuration-manager) — 4.5/5 (281 reviews)
2. [UserWay Accessibility Widget](https://www.capterra.com.sg/software/218549/userway) — 4.9/5 (328 reviews)
3. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [Scrut Automation](https://www.capterra.com.sg/software/1052809/scrut) — 4.9/5 (138 reviews)
5. [MasterControl Quality Excellence](https://www.capterra.com.sg/software/148577/mastercontrol) — 4.5/5 (526 reviews)

## Reviews

### "Great SDK and painless integration" — 5.0/5

> **Freddy** | *13 January 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The documentation is top-notch. We got the Web SDK up and running in a staging environment in less than an afternoon. The webhooks are reliable, and the sandbox mode is actually useful for testing edge cases.
> 
> **Cons**: Some of the more advanced API features could be better documented. Occasional false positives require manual review, but the dashboard makes it easy to handle them
> 
> Overall, Sumsub has been a massive time-saver for our operations team. Before integrating them, we were manually reviewing a large percentage of documents, which slowed down our user onboarding significantly. The integration was smooth, and once we set up the verification logic in their 'Workflow Builder,' it essentially ran on autopilot.

We now verify users in under a minute with a very high pass rate. While the pricing structure took a moment to understand fully, the ROI in terms of saved man-hours and increased conversion rates has been undeniable. It feels like a mature, robust platform rather than just a simple KYC tool.

-----

### "Seamless and Scalable KYC Solution for Fast-Growing Teams" — 4.0/5

> **Grase** | *13 May 2025* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: The automation of KYC flows and the flexibility to customize verification rules per region have saved us countless hours. The user interface is clean and intuitive, and the integration process was smooth thanks to great API documentation.
> 
> **Cons**: Sometimes, support response time can be slightly delayed during high-demand periods. We'd also appreciate more transparency in pricing for custom volumes.
> 
> Sumsub has been a reliable partner in helping us onboard users quickly and stay compliant with global regulations. The platform is especially helpful when scaling to new markets, and their regional compliance knowledge is impressive. We've been able to reduce manual review times significantly and improve our conversion rate. I’d recommend Sumsub to any fintech or Web3 product looking to streamline verification.

-----

### "Highly recommended all-in-one service" — 5.0/5

> **Olena** | *20 September 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Sumsub is constantly expanding their product, offering more and more features
> 
> **Cons**: 1. New applicant page interface is significantly worse than the old one. 
2. Sometimes support team requires too much time to answer some questions.
> 
> We started cooperation in 2019, and have been satisfied with the service since then. Of course, there might be some inaccuracies in some checks, but they are rare. The product is simple in use and offers a lot of useful features.

-----

### "Your Perfect Ally" — 5.0/5

> **Catalina** | *19 September 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is an extremely reliable ally. Understands a company's compliance needs well and meets them holistically
> 
> **Cons**: Everything with sumsub has been excellent
> 
> The relationship with sumsub leverages our compliance system, having reliable and fast results that allow us to grow day by day. Additionally, their response and support is excellent, they care about providing agile and effective responses

-----

### "Highly recommend to use S\&S" — 5.0/5

> **Kiryl** | *19 September 2024* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: The level of support and cooperation is extremely high. They are always happy to help and improve their system.
> 
> **Cons**: The way how we can adjust translation in customization is a bit more complicated compared to other solutions that we have.
> 
> Overall expiries is positive, we have used S\&S for more than 3 years and the level of service provision is growing every year

-----

Page: 1 / 4\
Next: [Next page](https://www.capterra.com.sg/software/188057/kyc-aml-platform?page=2)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/188057/kyc-aml-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/188057/KYC-AML-Platform/> |
| en-AE | <https://www.capterra.ae/software/188057/kyc-aml-platform> |
| en-AU | <https://www.capterra.com.au/software/188057/kyc-aml-platform> |
| en-CA | <https://www.capterra.ca/software/188057/kyc-aml-platform> |
| en-GB | <https://www.capterra.co.uk/software/188057/kyc-aml-platform> |
| en-IE | <https://www.capterra.ie/software/188057/kyc-aml-platform> |
| en-IL | <https://www.capterra.co.il/software/188057/kyc-aml-platform> |
| en-IN | <https://www.capterra.in/software/188057/kyc-aml-platform> |
| en-NZ | <https://www.capterra.co.nz/software/188057/kyc-aml-platform> |
| en-SG | <https://www.capterra.com.sg/software/188057/kyc-aml-platform> |
| en-ZA | <https://www.capterra.co.za/software/188057/kyc-aml-platform> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Sumsub","description":"Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.\n\nSumsub has over 4,000 clients across the fintech, crypto, transportation, trading and gaming industries including Mercuryo, Bybit, Huobi, Unlimint, Poppy and TransferGo.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d80e98fd-9174-4bb2-862b-3260ba905bef.jpeg","url":"https://www.capterra.com.sg/software/188057/kyc-aml-platform","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/188057/kyc-aml-platform#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":70},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/188057/kyc-aml-platform#faqs","mainEntity":[{"name":"What Is Sumsub?","@type":"Question","acceptedAnswer":{"text":"Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 4,000 clients across the fintech, crypto, transportation, trading and gaming industries including Mercuryo, Bybit, Huobi, Unlimint, Poppy and TransferGo.","@type":"Answer"}},{"name":"Who Uses Sumsub?","@type":"Question","acceptedAnswer":{"text":"Fintech, Trading, Gaming, Transportation, Marketplaces, Crypto, Ecommerce","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Identity Verification Software","position":2,"item":"/directory/33695/identity-verification/software","@type":"ListItem"},{"name":"Sumsub","position":3,"item":"/software/188057/kyc-aml-platform","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/188057/kyc-aml-platform#breadcrumblist"}]}
</script>