---
description: Get detailed information about FieldEx and how it can help you meet your business needs. Learn more about FieldEx price, benefits, and disadvantages for businesses in Singapore.
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title: FieldEx Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex)

# FieldEx

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> FieldEx is FSM and CMMS software: work orders, preventive maintenance, inventory, and reporting, all configurable to how you work.
> 
> Verdict: Rated **4.5/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FieldEx?

Use Cases:&#10;- Installation \&amp; Repairs&#10;- Projects \&amp; Sites&#10;- Preventive Maintenance&#10;- Quality Checks&#10;- Spare Part Management&#10;- Customer Support&#10;- Equipment Rentals&#10;- Contract Management

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 27 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FieldEx
- **Location**: Petaling Jaya, Malaysia
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact FieldEx directly for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, German, Malay, Romanian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin and 202 more

## Features

- Activity Dashboard
- Asset Lifecycle Management
- Asset Tracking
- Calendar Management
- Contact Database
- Dispatch Management
- Electronic Signature
- GPS
- Inspection Management
- Inventory Management
- Maintenance Scheduling
- Mobile Access
- Payment Collection in the Field
- Predictive Maintenance
- Preventive Maintenance
- Reminders
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Technician Management
- Third-Party Integrations
- Work Order Management

## Integrations (4 total)

- Calendly
- Dynamics 365 Business Central
- Google Calendar
- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Field Service Management Software](https://www.capterra.com.sg/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.com.sg/directory/10009/field-service-management/software)
- [Preventive Maintenance Software](https://www.capterra.com.sg/directory/31023/preventive-maintenance/software)
- [CMMS Software](https://www.capterra.com.sg/directory/30032/cmms/software)
- [Maintenance Management Software](https://www.capterra.com.sg/directory/30058/maintenance-management/software)

## Alternatives

1. [Jobber](https://www.capterra.com.sg/software/127994/jobber) — 4.6/5 (1475 reviews)
2. [FieldPulse](https://www.capterra.com.sg/software/153475/fieldpulse) — 4.6/5 (490 reviews)
3. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5308 reviews)
4. [Skimmer](https://www.capterra.com.sg/software/177014/skimmer) — 4.9/5 (231 reviews)
5. [Fracttal One](https://www.capterra.com.sg/software/159911/fracttal) — 4.6/5 (1785 reviews)

## Reviews

### "FieldEx goes SAFE" — 4.0/5

> **Syamil** | *21 May 2025* | Machinery | Recommendation rating: 7.0/10
> 
> **Pros**: Gave our management team the visibility and access to our MS operation entries. The ability given to our clientele to manage their attendance and productivity approval.
> 
> **Cons**: Intermittent lagging and failed to load the main web page.&#10;30-day report extraction fetch failed   .
> 
> Our operation monitoring and approval process efficiency increase. &#10;There is room for improvement in the dashboard to suit our requirements, such as Productivity and  OT hours

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### "Support meets functionality" — 4.0/5

> **Faisal** | *5 May 2025* | Farming | Recommendation rating: 8.0/10
> 
> **Pros**: FieldEx impressed me with their commitment to responsive support. Their prompt attention to queries and swift resolution of any technical issues that arose throughout the engagement demonstrated a high level of operational efficiency and client focus and created a positive experience.
> 
> **Cons**: Not necessarily a downside but new users might experience a learning curve as they navigate and familiarize themselves with the various tools and capabilities it provides.

-----

### "Excellent Customer Support Experience" — 5.0/5

> **Nor Amelia Suriati** | *15 August 2025* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated.
> 
> **Cons**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs.
> 
> Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges.

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### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5

> **Verified Reviewer** | *30 January 2026* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases.
> 
> **Cons**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians.
> 
> Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution.

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### "Need serious improvements" — 1.0/5

> **Chiu Yan** | *6 August 2026* | Food Production | Recommendation rating: 3.0/10
> 
> **Pros**: Google Maps API works well with filling out the Task Location field&#10;Customer supports are rather quick and responsive
> 
> **Cons**: Unintuitive user experience riddled with minor bugs&#10;Search bar does not support keyword-based search&#10;Unfriendly UI design, overview page is cluttered with tiny rows of data&#10;The ability to customize Action Taken / Resolution Code fields is still locked behind paywall&#10;Lack of offline functionality
> 
> Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill.

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## Links

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