---
description: Get detailed information about Hosted Contact Center and how it can help you meet your business needs. Learn more about Hosted Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hosted Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Hosted Contact Center](/software/187946/hosted-contact-center)

# Hosted Contact Center

Canonical: https://www.capterra.com.sg/software/187946/hosted-contact-center

> Maximize productivity, streamline agent workflows with our data-driven, AI-powered omnichannel contact center platform.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hosted Contact Center?

Healthcare systems, centralized billing offices, revenue cycle management companies, debt collection, sales and marketing, government and utilities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intelligent Contacts

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Per Feature
- **Pricing Details**: Unlimited Users. Unlimited campaigns.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Automated Notices
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Management
- Client Management
- Computer Telephony Integration
- Contact Management
- Dashboard
- Event Triggered Actions
- File Sharing
- File Transfer
- IVR
- Interaction Tracking
- Keyword Tracking
- List Management
- Multi-Channel Communication
- Power Dialer
- Predictive Dialer
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Transaction Management

## Integrations (5 total)

- Lariat
- Neustar UltraDNS
- Prodigal
- Zoho CRM
- Zoho CRM Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)
- [Debt Collection Software](https://www.capterra.com.sg/directory/30234/debt-collection/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Call Tracking Software](https://www.capterra.com.sg/directory/30901/call-tracking/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)

## Alternatives

1. [Convoso](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
2. [Readymode](https://www.capterra.com.sg/software/136728/readymode) — 4.6/5 (136 reviews)
3. [HoduCC](https://www.capterra.com.sg/software/156136/hoducc) — 4.6/5 (95 reviews)
4. [wolkvox](https://www.capterra.com.sg/software/193276/wolkvox) — 4.6/5 (100 reviews)
5. [CallTools](https://www.capterra.com.sg/software/149510/call-center-software) — 4.8/5 (155 reviews)

## Reviews

### "Synergetic Communication Inc" — 5.0/5

> **Dustin** | *30 July 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, and effective.  It has all the reporting needed to manage contact centers
> 
> **Cons**: Agent Scripts is a little quirky. All good otherwise
> 
> Been using this product for over 10 years.  Overall it has been great

-----

### "Intelligent Contacts is an Excellent Technology Partner" — 5.0/5

> **Aaron** | *31 October 2023* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Technology, service, good peopleThere's nothing like some good ol' fashioned great people who want you to have a great product.
> 
> **Cons**: Nothing comes to mind. Our mutual customers say great things and we are impressed by the integration's performance.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/187946/hosted-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187946/Hosted-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/187946/hosted-contact-center> |
| en-AU | <https://www.capterra.com.au/software/187946/hosted-contact-center> |
| en-CA | <https://www.capterra.ca/software/187946/hosted-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/187946/hosted-contact-center> |
| en-IE | <https://www.capterra.ie/software/187946/hosted-contact-center> |
| en-IL | <https://www.capterra.co.il/software/187946/hosted-contact-center> |
| en-IN | <https://www.capterra.in/software/187946/hosted-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/187946/hosted-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/187946/hosted-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/187946/hosted-contact-center> |

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