--- description: Get detailed information about Critical Mention and how it can help you meet your business needs. Learn more about Critical Mention price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Critical Mention Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Public Relations Software](/directory/10033/public-relations/software) > [Critical Mention](/software/187045/critical-mention) # Critical Mention Canonical: https://www.capterra.com.sg/software/187045/critical-mention Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/187045/critical-mention?page=2) > Search TV, radio, online news, podcasts, and social media with the industry's fastest media monitoring \& contact database service. > > Verdict: Rated **4.3/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Critical Mention? Global businesses in Public Relations, Marketing, Brand Managers, Government, Education and more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 13 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Critical Mention - **Location**: New York, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing Details**: Contact Critical Mention for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Alerts/Notifications - Audience Targeting - Auto Update - Brand Tracking - Campaign Management - Clippings Management - Competitive Analysis - Contact Management - Customizable Reports - Dashboard - Data Visualization - Keyword Filtering - Keyword Tracking - Media Monitoring - Monitoring - Press Monitoring - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics - Reputation Management - Search/Filter - Sentiment Analysis - Social Media Monitoring - Trend Analysis - Visual Analytics ## Integrations (2 total) - Google Analytics 360 - Slack ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Public Relations Software](https://www.capterra.com.sg/directory/10033/public-relations/software) ## Related Categories - [Public Relations Software](https://www.capterra.com.sg/directory/10033/public-relations/software) - [Social Media Monitoring Software](https://www.capterra.com.sg/directory/31028/social-media-monitoring/software) - [Reputation Management Software](https://www.capterra.com.sg/directory/30750/reputation-management/software) - [Website Monitoring Software](https://www.capterra.com.sg/directory/10021/website-monitoring/software) - [Social Listening Tools](https://www.capterra.com.sg/directory/33397/social-listening-tools/software) ## Alternatives 1. 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[Talkwalker](https://www.capterra.com.sg/software/161487/talkwalker) — 4.4/5 (24 reviews) ## Reviews ### "Complete mention monitoring from a single place" — 5.0/5 > **Verified Reviewer** | *23 March 2021* | Internet | Recommendation rating: 10.0/10 > > **Pros**: This is the best in class mention tracking platform, we are always up to date now. > > **Cons**: Robust software for a reasonable price, we are 100% suttisfied. ----- ### "Well-priced media monitoring software with a few flaws, but superb customer service" — 4.0/5 > **Scott** | *11 May 2021* | Public Relations & Communications | Recommendation rating: 7.0/10 > > **Pros**: Critical Mention incorporates all coverage, including broadcast, into easy-to-research keywords and client names. Viewing, selecting and building custom reports is very simple. The UI is intuitive and effective. > > **Cons**: Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports. Broadcast video clips are not automatically available in HD, so while you can view and download them, they're not necessarily usable for creating internal tools such as sizzle reels. > > Our experience with Critical Mention has been favorable, but with the onslaught of new and updated competitors, transitioning to a new provider is not off the table. ----- ### "Review" — 1.0/5 > **ASHLEY** | *24 May 2021* | Public Relations & Communications | Recommendation rating: 0.0/10 > > **Pros**: the analytics charts in the reporting tool > > **Cons**: didn’t have the publications i needed to monitor ----- ### "Critical Mention Helps Makes Our Press Even More Newsworthy" — 5.0/5 > **Stacy** | *9 July 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Critical Mention allows us to stay up-to-the-very-minute (literally) of media mentions of our agency and our clients. Often when we do a PR interview, Critical Mention lets us know it is live before the reporter has had a chance to email us. It also provides the metrics we need for clients to be able to showcase overall impressions and media value, while allowing us to remove clutter nonsense that is repetitive and not relevant for tracking needs. We use the software more so for tracking TV coverage for clients as we do product placement for brands as part of our agency services. Critical Mention allows us to review content without having to have a massively extensive (with heavy upkeep) monster of a DVR system in place. > > **Cons**: The social media analytics still have some room to improve, and the maximum you can search for mentions is 60 days - so you need to stay on top of reporting and not use it for competitive research unless you have forethought to plan and download those reports on a continuous basis. > > Our agency went viral - literally viral around the world - due to our ability to quickly share detailed metrics during several media outlet interviews. The data is easy to pull, and the reports are customizable for client needs. ----- ### "Critical Mention Works for US" — 5.0/5 > **Tom** | *9 March 2021* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: I like how I can see, edit through word play, and then save and download video clips. I also like that I can save clips/articles/etc. into separate files for sharing with our leadership team. > > **Cons**: I wish I could figure out or have a way to block from seeing multiple postings of the same article. It's bothersome to see multiples of the same thing in my feed each day. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/187045/critical-mention?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/187045/critical-mention) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data