15 years helping Singaporean businesses
choose better software

What Is Pilot?

Pilot takes care of your business finances, so you can focus on growing your business. Over a thousand businesses rely on Pilot for bookkeeping, tax, budgeting, fundraising support, & more.

With Pilot, get a dedicated team of US-based finance experts who deeply understand your business and software that integrates with your financial tech stack like QuickBooks, NetSuite, Stripe, & more.

Getting started is easy - see why 1,000+ companies like Lattice, Scale, & OpenAI are using Pilot today.

Who Uses Pilot?

Startups, E-Commerce Businesses, and Professional Services

Pilot Software - Onboarding checklist: Pilot creates a customized onboarding checklist for each customer based on your business and your operations.
Pilot Software - Monthly books: Your dedicated bookkeeper follows a rigorous 14-step process each month to ensure your books are clean and accurate.
Pilot Software - Pilot Portal: Customers can easily log in to Pilot to review action items needed such as categorizing transactions.
Pilot Software - Reviewbot: Once your books are ready, Pilot’s proprietary software, Reviewbot, runs a series of checks to flag potential areas for your bookkeeper to investigate and resolve.
Pilot Software - Expert review: Before delivering your books, a second expert does a thorough review. Our rigorous 3-check process ensures your books are done accurately every time.

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Reviews of Pilot

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.7
Features
4.5
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
4%
3
4%
1
4%
Eldrick
Eldrick
CEO in US
Verified LinkedIn User
Medical Devices, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Accounting for a SBIR / Med Device Company

5.0 2 weeks ago New

Comments: Pilot is very professional and responsive.

Pros:

Pilot had a very knowledgable sales team, [sensitive content hidden] is responsive, and their system is well built around Quickbooks, making your reports and books standard and portable. Question portal is great and captures what small startups need.

Cons:

Want more insight into what expenses are flowing into what categories from the portal itself, rather than having to rummage around Quickbooks.

Max
Max
CEO in US
Verified LinkedIn User
Fund-Raising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Happy Customer: Bookkeeping, Tax, CFO, R&D

5.0 3 years ago

Comments: We started with Pilot Bookkeeping and have been adding on services (CFO, Tax, R&D) ever since due to our satisfaction with their services and their efficient, effective all-in-one approach.

Pros:

As a fast-growing tech company, it was extremely important to us that we partnered with a like-minded firm on our financials. We don't have this expertise in-house, but for a fraction of the cost we've been able to outsource and automate enormous amounts of the legwork involved with our monthly reconciliation process, CFO/Board Reporting, Tax, and R&D filings. On top of that, Pilot continues to proactively create value for our business thanks to their talented team, wealth of knowledge with similar businesses as ours, and dedication to top-knotch customer service. As the ultimate testimonial, I frequently recommend Pilot to other entrepreneurs and personal friends of mine.

Cons:

My only regret is not working with them sooner! Pilot has saved me hundreds of hours through their highly technical, automation-forward approach to everything they do.

Michael
COO in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Avoid Pilot - Use Finaloop

1.0 4 weeks ago New

Comments: Pilot was our book keeper for the 2022-2023 tax year, although they never completed the services and we were required to get a second bookkeeper (at half the price and twice the quality) to finish the books. I really recommend finaloop software for bookkeeping. It is night and day compared to pilot. As I said, we were unable to get finalized accurate books from Pilot for the 2023 tax season and we were forced to engage a new bookkeeper that got the job done in 3 weeks. Instead of paying $2,000 a month for pilot, Finaloop was only $6,000 for the whole year and the software is night and day. Finaloop will automatically calculate COGs. Pilot will just do nothing and ask for your team to fill out COGs journal entries. I do not recommend Pilot to any small business owner. Pilot refused to credit back any of the monthly fees even though they did not complete the service.

Pros:

Nothing - they did not complete the service and we were forced to hire another bookkeeper.

Cons:

Pilot was our book keeper for the 2022-2023 tax year, although they never completed the services and we were required to get a second bookkeeper (at half the price and twice the quality) to finish the books. I really recommend finaloop software for bookkeeping. It is night and day compared to pilot. As I said, we were unable to get finalized accurate books from Pilot for the 2023 tax season and we were forced to engage a new bookkeeper that got the job done in 3 weeks. Instead of paying $2,000 a month for pilot, Finaloop was only $6,000 for the whole year and the software is night and day. Finaloop will automatically calculate COGs. Pilot will just do nothing and ask for your team to fill out COGs journal entries. I do not recommend Pilot to any small business owner. Pilot refused to credit back any of the monthly fees even though they did not complete the service.

Josh
CEO in US
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy Onboarding

5.0 2 weeks ago New

Comments: It has been great to work with and they are very helpful.

Pros:

They manage everything seamlessly and transparently so I can focus on building my business.

Cons:

I wish there was more of a task management, workflow in the dashboard.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Onboarding Experience and Ancillary Services

5.0 3 years ago

Comments: Our prior accountant closed unexpectedly and quickly and we were in a bind. From sales to onboarding to BAU support, the Pilot team has been incredibly responsive and patient with us as we uncovered mistakes that needed to be addressed asap. Additionally, we realized that we needed some additional reporting for our board and discussed options with the [SENSITIVE CONTENT HIDDEN] services team. It was expensive (for us) but soooo worth it. The added insight that the team provides in addition to the reporting has been invaluable. We've had many conversations about our growth plans etc and I feel like they are an extension of our team. We had recent conversations about leveraging PIlot for R&D Tax Credits. Although, we ultimately determined that we aren't ready to proceed at this point, I now know what we would need to have in place & the benefit should we decide to proceed in the future.

Pros:

I'm someone that appreciates human interaction and Pilot makes it easy to engage with the team when I wanted to. I also love, love the dashboard it's easy to use and interactive.

Cons:

I wouldn't say anything is missing - I would love to be able to generate reports directly out of Pilot instead of going to QBO - purely for aesthetic reasons because the format doesn't look the same as the monthly reports the team provides.