Who Uses Preferrd?

All Businesses, especially within professional services.

What Is Preferrd?

Preferrd is a reviews platform with a difference. Our reviews are collected at both the consultant and company level, meaning our tool is ideal for professional services.

We're also fully integrated with Google reviews, helping you to collect, manage and showcase your Google reviews across all locations.

Features include: powerful analytics, SEO optimised profile listings, rich snippets, customisable real-time on-site widgets and much more.

Preferrd Details


Founded 2019

Preferrd Pricing Overview

Preferrd has a free version and offers a free trial. Preferrd paid version starts at US$60.00/month.

Starting Price


Free Version


Free Trial



Cloud, SaaS, Web


In Person

Live Online




Preferrd Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

View full list of Customer Engagement Software

  • Analytics
  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

View full list of Customer Experience Software

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

View full list of Customer Satisfaction Software

  • Assessments
  • Background Screening
  • Billing & Invoicing
  • CRM
  • Candidate Management
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

View full list of Recruitment Agency Software

  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

View full list of Review Management Software

Preferrd Alternatives

More Preferrd alternatives

Preferrd Reviews

Showing 1 of 1 review

Ease of Use
Customer Service
Value for Money
Jenny G.
Operations Manager
Staffing & Recruiting, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
  • Reviewer Source 
  • Reviewed on 24/04/2019

"It's a must-have for any growing recruitment agency"

Comments: Overall the platform has been great, primarily on an internal performance tracking basis. Being able to see what our candidates and clients think of the service we offer gives an excellent insight to how we're doing and where we can improve. On the marketing side we're already seeing an uptick in traffic to our website and candidate sign-ups have increased. So it's working!

Pros: The analytics section is great, the whole team can see everyone's ratings & reviews and it creates a healthy competition in the office. We've incentivised the process by rewarding the top performers each month. The widget's are brilliant, very easy to set up and customise.

Cons: Would be great to have more marketing features like direct posting to facebook, twitter etc. but I'm told these are in the pipeline to be released soon.

  • Reviewer Source 
  • Reviewed on 24/04/2019