---
description: Get detailed information about Hibot and how it can help you meet your business needs. Learn more about Hibot price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hibot Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Hibot](/software/183920/hibot)

# Hibot

Canonical: https://www.capterra.com.sg/software/183920/hibot

> All your WhatsApp, Facebook Messenger and Instagram chats on a single platform, balancing between multiple agents.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hibot?

Small, medium and large businesses that sell and serve their customers through social networks such as WhatsApp, Instgram, Facebook, Telegram, MercadoLibre, Web Chat, Apple Business Chat...

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sofka Technologies

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish
- **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, El Salvador, Estonia, Faroe Islands, Finland and 48 more

## Features

- AI/Machine Learning
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Database
- Customer Management
- Customizable Branding
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Performance Metrics
- Pre-Configured Bot
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Speech Recognition
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Social CRM Software](https://www.capterra.com.sg/directory/31584/social-crm-tools/software)
- [Cloud Communication Platforms](https://www.capterra.com.sg/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Crisp](https://www.capterra.com.sg/software/151292/crisp) — 4.6/5 (147 reviews)
3. [Pipedrive](https://www.capterra.com.sg/software/132666/pipedrive) — 4.5/5 (3042 reviews)
4. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Amio](https://www.capterra.com.sg/software/183845/amio) — 4.9/5 (17 reviews)

## Reviews

### "All in one IM platform" — 5.0/5

> **Verified Reviewer** | *22 September 2022* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: With Hibot we are able to have our small support team answering all our Instant Messaging platforms in one product (Web chat, FB, WhatsApp, MercadoLibre, Instagram, etc). Without this tool, it was impossible for us to have 2 agents answering the same WhatsApp number; now, we can do it.
> 
> **Cons**: Nothing comes to my mind right now, or at least no deal breakers.

-----

### "Samer Akil mi Humilde opinion." — 4.0/5

> **Samer** | *8 August 2023* | Import & Export | Recommendation rating: 7.0/10
> 
> **Pros**: Es facil de utilizar con una plataforma amigable al usuario y muy intuitiva, no llevo mucho usandola.
> 
> **Cons**: No llevo mucho usandola, sin embargo estoy atento a pruebas de ella.
> 
> Soy nuevo

## Links

- [View on Capterra](https://www.capterra.com.sg/software/183920/hibot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/183920/Hibot/> |
| en-AE | <https://www.capterra.ae/software/183920/hibot> |
| en-AU | <https://www.capterra.com.au/software/183920/hibot> |
| en-CA | <https://www.capterra.ca/software/183920/hibot> |
| en-GB | <https://www.capterra.co.uk/software/183920/hibot> |
| en-IE | <https://www.capterra.ie/software/183920/hibot> |
| en-IL | <https://www.capterra.co.il/software/183920/hibot> |
| en-IN | <https://www.capterra.in/software/183920/hibot> |
| en-NZ | <https://www.capterra.co.nz/software/183920/hibot> |
| en-SG | <https://www.capterra.com.sg/software/183920/hibot> |
| en-ZA | <https://www.capterra.co.za/software/183920/hibot> |
| es | <https://www.capterra.es/software/183920/hibot> |
| es-AR | <https://www.capterra.com.ar/software/183920/hibot> |
| es-CL | <https://www.capterra.cl/software/183920/hibot> |
| es-CO | <https://www.capterra.co/software/183920/hibot> |
| es-CR | <https://www.capterra.co.cr/software/183920/hibot> |
| es-DO | <https://www.capterra.do/software/183920/hibot> |
| es-EC | <https://www.capterra.ec/software/183920/hibot> |
| es-MX | <https://www.capterra.mx/software/183920/hibot> |
| es-PA | <https://www.capterra.com.pa/software/183920/hibot> |
| es-PE | <https://www.capterra.pe/software/183920/hibot> |
| pt | <https://www.capterra.com.br/software/183920/hibot> |
| pt-PT | <https://www.capterra.pt/software/183920/hibot> |

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