What Is Lark?

Lark is the true all-in-one, mobile-first collaboration experience for distributed teams, built to maximize efficiency and bring joy back to your work day. Advanced Video Conference, Chat, Calendar, Document Creation and Storage functionality combined for a unified user experience that enables you and your team to do your best work.

Who Uses Lark?

Lark was designed to help distributed teams of any size do their best work. Whether your team spans different time zones or merely varied functions, Lark brings efficiency and joy back to your day.

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Reviews of Lark

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.6
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
19%
3
8%
1
4%
Kevin
Kevin
Campaign Manager in US
Verified LinkedIn User
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for current times

5.0 3 years ago

Pros:

Video calls were easy to use and you can have a lot of people in one call. I can use the calendar to launch calls and Lark adjusts the time-zones automatically which which makes it easier when dealing with global clients. The interface is simple which is just the way I like things. The main screen combines group chats, calendar assistant, and private messages so there is no need to do a lot of toggling or have a bunch of different tabs open. Internal vs. External teams is also a neat feature I haven't seen with other software.

Cons:

As with any new software, it takes some time to get familiar to everything but after a while it becomes intuitive.

Lark Response

3 years ago

Thanks for your feedback Kevin, Really glad to hear you are loving Larksuite.

Dev
Admin in United Arab Emirates
Pharmaceuticals, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Lark gives my team all the tools for collaboration , Communication & Control

5.0 10 months ago

Comments: 4. As the team was growing we needed a way to scale productivity but couldn't find an all-in-one solution till we found Lark. We use the attendance feature to keep track of our workers in the field, we use docs to create collaborate documents and use Lark's video conferencing feature for all our team meetings.

Pros:

1. I like that Lark gives me all the tools I need in one place, reducing my need on other apps. 2. Lark's mobile application is very powerful, giving my team and I the same experience on mobile as we get on desktop 3. Lark is really easy to use and set up. Creating groups are a breeze and with things like searchable chat history, rich media support and one click video calls straight from chat make communicating easy. 4. For what Lark offers, the fact that is free is amazing!

Cons:

1. Sometimes the features on offer can be a bit overwhelming with a lot to navigate, especially for teams looking at very specific use cases. 2. As a relatively new product, there are sometimes bugs that might pop up but in my experience, it does not take long for tech support to patch these issues 3. video conferencing can sometimes be a bit laggy, especially when sharing screen or using the impressive "Magicshare" feature.

Verified Reviewer
CTO in Kazakhstan
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good collaboration platform in particular for startups due to its free tier up to 50 users

4.0 5 days ago New

Comments: overall a really good fully featured suite for work

Pros:

the free tier is really good already and let you use it up to 50 users. It is a really complete suite of softwares and also customizable

Cons:

the onboarding sometimes is a bit complicated in particular the account creation and if you want to use Lark as webmail

Kevin
Kevin
Inside Sales Manager in US
Verified LinkedIn User
Consumer Electronics, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Useful for communicating overseas to places like China, but Google Work Suite does this better

3.0 last month New

Comments: Overall, my experience with Lark was not the best. I would not recommend it, and would instead recommend another solution like the Google Work Suite.

Pros:

I like that Lark integrates multiple tools all into one. Lark integrates chat, video conferencing, file sharing, and even expense reporting all into one tool. This is useful and saves time.

Cons:

What I liked least are the security concerns which prevented me from putting this on my personal mobile device, and the cumbersome nature of file sharing where permissions issues slowed down the pace of work.

Bhushan
Marketing Communication Specialist in India
Chemicals, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Quicker, Collaborative, Easy UX/UI

5.0 3 months ago

Comments: Lark is one of the best team communication tools in the tech industry, it has many customized features. which other similar tools have not even thought.

Pros:

This tool is on of the best for organizational communications if we compare others similar tools like skype Business, MS Teams, GoogleMeet, and Basecamp its.Non of these are in the race of Lark. its always one step ahead.

Cons:

Not every company in same industry are using , so sometimes get limitation for external communications.