--- description: Get detailed information about Email Meter and how it can help you meet your business needs. Learn more about Email Meter price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Email Meter Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [Email Meter](/software/182763/email-meter-enterprise) # Email Meter Canonical: https://www.capterra.com.sg/software/182763/email-meter-enterprise Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/182763/email-meter-enterprise?page=2) > Track email response times, SLAs, and shared mailbox performance across Gmail \& Microsoft 365, without accessing email content. > > Verdict: Rated **4.7/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Email Meter? Google Workspace and Microsoft 365 teams that track email response times, SLAs, and shared mailbox performance, especially Customer Success, Operations, and IT leaders in customer-facing teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 22 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Email Meter - **Location**: Exton, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Dashboard - Email Tracking - Performance Metrics - Real-Time Notifications - Reporting/Analytics - Shared Inboxes - Third-Party Integrations ## Integrations (7 total) - BigQuery - Google Data Studio - Google Workspace - Looker - Microsoft Power BI - Slack - Tableau ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Success Software](https://www.capterra.com.sg/directory/30961/customer-success/software) ## Related Categories - [Customer Success Software](https://www.capterra.com.sg/directory/30961/customer-success/software) - [Business Intelligence Tools](https://www.capterra.com.sg/directory/23/business-intelligence/software) - [Email Management Software](https://www.capterra.com.sg/directory/30553/email-management/software) - [Email Tracking Software](https://www.capterra.com.sg/directory/31325/email-tracking/software) ## Alternatives 1. [Mailchimp](https://www.capterra.com.sg/software/110228/mailchimp) — 4.5/5 (17676 reviews) 2. [MailerLite](https://www.capterra.com.sg/software/136603/mailerlite) — 4.7/5 (2322 reviews) 3. [Constant Contact](https://www.capterra.com.sg/software/31898/constant-contact) — 4.3/5 (2943 reviews) 4. [iContact](https://www.capterra.com.sg/software/31513/icontact) — 4.5/5 (604 reviews) 5. [Mixmax](https://www.capterra.com.sg/software/159470/mixmax) — 4.6/5 (236 reviews) ## Reviews ### "Very useful tool" — 4.0/5 > **Esteban** | *13 July 2026* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10 > > **Pros**: It gives us an interesting overview of customer contacts and especially on reponse times, it's very useful to analyze trends. > > **Cons**: I'd like to have more frequent synchs during the day. Wouldn't expect real time data but every couple of hours would be helpful. ----- ### "Focus on Team Performance Success" — 4.0/5 > **Philippa** | *29 July 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The ability of measuring team performance plus the flexibility of how you can filter in many different options, the setup of your teams and managers. > > **Cons**: Just the initial understanding of how to set things up but was well supported by the team and our internal IT team to ensure this was achieved in a timely manner. > > Proactive and flexible in the measures that we were looking for, the ability to add additional features that were more custom for us as a business. ----- ### "Great Idea for Certain Businesses" — 4.0/5 > **Bryce** | *13 December 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: The user interface was strong, and the customer support was prompt. > > **Cons**: My team simply didn't find much use for it after a while. > > Pleasant and useful but mildly redundant ----- ### "Simple solution to monitor email activity" — 5.0/5 > **Chandler** | *10 August 2020* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: After installing, I turned it on and easily began monitoring and producing reports on email activity without any complication. > > **Cons**: I may be living in dreamland, but I wish I could monitor every user in my system for the same price. I also have delegated access of one inbox to many people. I wish I could idenitfy who was sending the emails out of the delegated account without additional fees. ----- ### "Good tool\!" — 4.0/5 > **Daniela** | *31 August 2021* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: How easy it is to ready data. It's very approachable and not intimidating at all. It's very easy to read and captivating. > > **Cons**: The advanced filters: they are critical for us and unfortunately the workaround for saving this isn't good enough for us. I am looking forward to seeing an improvement in that sense\! > > It's been very good overall, especially every time I have contacted the CS team. Everyone is very open to feedback and it's good to feel heard. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/182763/email-meter-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/182763/email-meter-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data