---
description: Get detailed information about NITRO Help Desk for HR and how it can help you meet your business needs. Learn more about NITRO Help Desk for HR price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NITRO Help Desk for HR Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [NITRO Help Desk for HR](/software/182350/human-resource-management-for-office-365-and-sharepoint)

# NITRO Help Desk for HR

Canonical: https://www.capterra.com.sg/software/182350/human-resource-management-for-office-365-and-sharepoint

> Maximize HR efficiency with a powerful way to automate request tracking and lifecycle management built natively for SharePoint, Office
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses NITRO Help Desk for HR?

Mid-market and enterprise organizations looking to streamline internal employee support by automating the tracking, routing, and lifecycle management of HR requests, inquiries, and workplace issues.

## About the vendor

- **Company**: Crow Canyon Software
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: NITRO Help Desk is available in two plans: Standard, a feature-rich plan that delivers everything organizations need for excellent support, and Advanced, which adds AI-powered capabilities like NITRO Copilot KB, first responders, ticket summarization, and auto-triage.
Both plans run natively on Microsoft 365, Teams, and SharePoint, with flat-rate pricing that supports unlimited staff and end users, no per-ticket or per-workflow charges, and no separate licensing for core features. 

Organizations can request a custom quote based on their user count and chosen edition. 

A free trial is also available.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Automated Routing
- Change Management
- Customer Support
- Employee Management
- IT Asset Management
- Incident Management
- Knowledge Base Management
- Macros/Templated Responses
- Multi-Channel Communication
- Onboarding
- Prioritization
- Problem Management
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Time & Attendance
- Workflow Management

## Integrations (17 total)

- ADP Workforce Now
- Box
- Docusign
- Dropbox Business
- ERP
- Google Drive
- Lansweeper
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Oracle Service
- QuickBooks Enterprise

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Human Resources Software](https://www.capterra.com.sg/directory/5/human-resource/software)

## Related Categories

- [Human Resources Software](https://www.capterra.com.sg/directory/5/human-resource/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3460 reviews)
2. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1786 reviews)
3. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (751 reviews)
4. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4083 reviews)
5. [Milvus](https://www.capterra.com.sg/software/202528/milvus) — 4.8/5 (298 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/182350/human-resource-management-for-office-365-and-sharepoint)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/182350/Human-Resource-Management-For-Office-365-and-SharePoint/> |
| en-AE | <https://www.capterra.ae/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-AU | <https://www.capterra.com.au/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-CA | <https://www.capterra.ca/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-GB | <https://www.capterra.co.uk/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-IE | <https://www.capterra.ie/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-IL | <https://www.capterra.co.il/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-IN | <https://www.capterra.in/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-NZ | <https://www.capterra.co.nz/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-SG | <https://www.capterra.com.sg/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-ZA | <https://www.capterra.co.za/software/182350/human-resource-management-for-office-365-and-sharepoint> |

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