--- description: Get detailed information about Userlytics and how it can help you meet your business needs. Learn more about Userlytics price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Userlytics Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [User Experience (UX) Tools](/directory/31036/ux/software) > [Userlytics](/software/181202/userlytics) # Userlytics Canonical: https://www.capterra.com.sg/software/181202/userlytics Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/181202/userlytics?page=2) > Userlytics is a UX research platform with a 2M+ global panel for moderated and unmoderated testing, delivering fast AI-powered insights > > Verdict: Rated **4.7/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Userlytics? From solo founders and small teams to Fortune 100 companies, Userlytics offers flexible pricing, scalable tools, and a global panel to support UX research at any stage. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 55 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Userlytics - **Location**: Austin, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Custom project – $99 per participant Enterprise – $69 per participant Limitless - $69,000 unlimited participants \& concurrent studies - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, Chile, China, Colombia, Finland, France, Germany, Hong Kong SAR China, India, Israel, Japan, Mexico, Morocco, Netherlands, Norway, Portugal, Qatar, Saudi Arabia and 8 more ## Features - A/B Testing - Annotations - Audience Targeting - Collaboration Tools - Dashboard - Data Visualization - Drag & Drop - Heatmaps - Multi-Channel Data Collection - NPS Survey Structure - Negative Feedback Management - Prototype Creation - Quantitative Metrics - Reporting/Analytics - Survey/Poll Management - Surveys & Feedback - Text Analysis - Third-Party Integrations - Usability Testing - User Journeys - User Research Analysis - Video recording/Transcriptions ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [User Experience (UX) Tools](https://www.capterra.com.sg/directory/31036/ux/software) ## Related Categories - [User Experience (UX) Tools](https://www.capterra.com.sg/directory/31036/ux/software) - [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software) - [User Testing Software](https://www.capterra.com.sg/directory/32295/user-testing/software) - [AB Testing Tools](https://www.capterra.com.sg/directory/30896/ab-testing/software) ## Alternatives 1. [UserWay Accessibility Widget](https://www.capterra.com.sg/software/218549/userway) — 4.9/5 (328 reviews) 2. [Adobe XD](https://www.capterra.com.sg/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Lyssna](https://www.capterra.com.sg/software/178766/usabilityhub) — 4.6/5 (86 reviews) 4. [Dovetail](https://www.capterra.com.sg/software/174077/dovetail) — 4.6/5 (97 reviews) 5. [Lucky Orange](https://www.capterra.com.sg/software/150695/lucky-orange) — 4.7/5 (260 reviews) ## Reviews ### "Great product - even better support\!" — 5.0/5 > **John** | *2 May 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Ease of use Variety of test options Customer support > > **Cons**: Highlight reels could be easier to create > > We switched to Userlytics a couple of years ago for our primary testing platform and I'm glad we did. We are able to do anything we need to do at a significant savings. Maybe the best feature is the support. If I ever have any questions, our contact \[sensitive content hidden\] gets back to me with solutions almost immediately\! ----- ### "Worth the switch\!" — 5.0/5 > **Sam** | *26 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The management and visibility across projects and tests is really great for me as an admin. The interface has been easy for professors and students to use and support from the company has been quick and seamless. > > **Cons**: No complaints\! We've used it for a semester and so far everything has been easy and a good experience. > > We transitioned to Userlytics from UserTesting.com and are \*so\* glad we did\! We are able to complete tests in the same way with higher-quality participants and much better customer service. ----- ### "Useful and powerful tool and competitive pricing model" — 5.0/5 > **Katherine** | *12 May 2025* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: The data generated by the platform can help provide evidence when a design decision change has a high risk potential. It helps our teams provide additional evidence about what works well and what needs more attention in the overall user experience and design (flow, copy, visuals, layout). > > **Cons**: Sometimes the interface to setup a test or review results is a little jarring to the untrained eye. It's learnable, but there will be a learning curve for folks who are newer to user research and usability testing. ----- ### "Reliable partner who can help us increase overall usability" — 5.0/5 > **Michelle** | *15 May 2025* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Userlytics was very amazing for helping us to conduct detailed competitor analysis which was challenging for us to proceed internally. > > **Cons**: So far so good. I don't have any negative comments now. > > We conducted our competitor analysis with Userlytics. Userlytics helped us to narrow down difficult decision to achieve stakeholders alignment and consolidate our organization product strategy. We've received tremendous help from them. I highly recommend anyone who is interested working with Userlytics. ----- ### "Userlytics" — 5.0/5 > **Verified Reviewer** | *9 October 2024* | Retail | Recommendation rating: 7.0/10 > > **Pros**: The fact that I can make something on the side > > **Cons**: You barely get tests to qualify for the customer base is low > > It’s been just okay there’s nothing exciting about it because it’s too slow if you really want to make an earning out of it to be honest ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/181202/userlytics?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/181202/userlytics) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data