---
description: Get detailed information about Diabolocom and how it can help you meet your business needs. Learn more about Diabolocom price, benefits, and disadvantages for businesses in Singapore.
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title: Diabolocom Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/30999/auto-dialer/software) > [Diabolocom](/software/181150/diabolocom)

# Diabolocom

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> Cloud-based contact center platform managing voice, SMS, email, and social interactions with built-in AI and omnichannel routing.
> 
> Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Diabolocom?

Businesses of all sizes running contact center, customer service, or sales operations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 9 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Diabolocom
- **Founded**: 2005

## Commercial Context

- **Starting Price**: €30.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Pay per seat and pay per use models available
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Brazil, France, Germany, Italy, Spain, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Escalation
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Callback Scheduling
- Caller ID
- Campaign Management
- Chatbot
- Contact Management
- Customer History
- Customizable Forms
- Data Import/Export
- Data Visualization
- Email Management
- Interaction Tracking
- Lead Qualification
- Multi-Channel Communication
- Multiple Scripts
- Natural Language Processing
- Performance Management
- Performance Metrics
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer
- Quality Management
- Queue Management
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Sentiment Analysis
- Speech Recognition
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Visual Analytics
- VoIP
- Voice Mail
- Workflow Automation
- Workflow Management

... and 12 more features

## Integrations (9 total)

- Agentforce
- HubSpot Service Hub
- Microsoft Teams
- My Telescope competitive compass
- Sellsy
- ServiceNow Customer Service Management
- ServiceNow IT Service Management
- Zendesk AI
- Zendesk Sell

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)

## Related Categories

- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Genesys Cloud CX](https://www.capterra.com.sg/software/21409/genesys-cloud) — 4.3/5 (269 reviews)
2. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1789 reviews)
3. [JustCall](https://www.capterra.com.sg/software/157853/justcall) — 4.1/5 (225 reviews)
4. [NiCE CXone](https://www.capterra.com.sg/software/134775/incontact-call-center-software) — 4.2/5 (582 reviews)
5. [Talkdesk](https://www.capterra.com.sg/software/132852/talkdesk) — 4.5/5 (734 reviews)

## Reviews

### "DIABOLOCOM knows all about Customer Happiness" — 5.0/5

> **Daniela** | *3 December 2020* | Outsourcing/Offshoring | Recommendation rating: 9.0/10
> 
> **Pros**: If we need help, the project managers are avail everytime.
> 
> **Cons**: techsupport is not 24/7 in german but english

-----

### "Solución integral pensando en los usarios" — 5.0/5

> **Javier** | *10 April 2023* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: Lo mejor con diferencia es la inmediatez en todas las modificaciones que se realicen en el portal de ADM. Desde un cambio de rol de usuario, a una modificación en la IVR, todo es inmediato. Desde el punto de vista de un supervisor da una flexibilidad que otras herramientas no dan.Sin olvidar la integración con nuestro CRM, que hace que todo quede registrado, podamos mostrar info del cliente directamente y todas las ventajas que te da tener todo integrado.
> 
> **Cons**: Por poner algún pero, la posibilidad de realizar informes de producción a medida desde el mismo portal. Y también mejoraría el acceso a los datos, actualmente hay que descargarlos para analizarlos.
> 
> Si tuviera que elegir de nuevo, los elegiría sin dudarlo, para nuestra casuística es la solución perfecta, a un coste relativo.

-----

### "Herramienta de calidad que aporta valor a la empresa" — 5.0/5

> **Lara** | *12 May 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Implicación en tus objetivos y facilidad de uso
> 
> **Cons**: De momento cubre las expectativas de mi empresa
> 
> Formación excepcional e integración facil en el programa de la empresa lo que nos ha permitido una mayor rapidez en la puesta en marcha del contact center

-----

### "Herramienta muy completa" — 5.0/5

> **Tamara** | *24 March 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Es muy intuitivo. Se puede deslocalizar las llamadas con la herramienta.
> 
> **Cons**: Auditoría de llamadas on line, quizás es un poco incómodo tener que hacerlo con un teléfono adicional
> 
> Muy buena experiencia. Facilita la gestioón y seguimiento de los agentes

-----

### "TOP Service\!" — 5.0/5

> **Mathias** | *12 January 2023* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Sehr gute Benutzeroberfläche; verständliche Anwendung (Admin); hohe Stabilität und Zuverlässigkeit
> 
> **Cons**: Fehlende Dokumentation; Unterschiedliche Bezeichnungen; unvollständiges Reporting

-----

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/181150/diabolocom)

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