---
description: Get detailed information about Viber and how it can help you meet your business needs. Learn more about Viber price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber](/software/180348/viber)

# Viber

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> Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
> 
> Verdict: Rated **4.4/5** by 4058 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Viber?

On-premise customer engagement \& communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \& more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 4058 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Viber Media

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: The application is available for free of cost.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Luxembourg

## Features

- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Personalization
- Reporting/Analytics

## Integrations (2 total)

- Telegram
- WhatsApp

## Support Options

- Chat

## Category

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.com.sg/software/180345/whatsapp) — 4.7/5 (16296 reviews)
2. [Text Request](https://www.capterra.com.sg/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [Telegram](https://www.capterra.com.sg/software/180347/telegram) — 4.7/5 (6406 reviews)
4. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Reviews

### "Viber is secure and high quality Video Call" — 5.0/5

> **Myo Min** | *13 November 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Viber is high quality video call to other viber user and very secure.
> 
> **Cons**: If you don't use wifi or you use mobile data, you can cost for high quality video call.
> 
> I have over 5 years experience with viber.

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### "Viber is Very Good in Multi Platform Support" — 5.0/5

> **Thar** | *13 November 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Viber is very good at multi platform support. Such as android, ios, windows, mac.
> 
> **Cons**: Some poor network area, Viber can lag a little bit.
> 
> I have over 3 years experience with viber.

-----

### "Viber: Reliable Free Messaging and Calling Over the Internet" — 5.0/5

> **Win Htet** | *5 October 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Viber is free text messaging, voice and video call over an internet connection.
> 
> **Cons**: Viber is limited customization such as themes or appearance.
> 
> I have five years experience using viber.

-----

### "Multi-Platform Availability and User-Friendly Setup" — 5.0/5

> **Pyae** | *26 March 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: iber is available on multiple platforms, including Windows, macOS, Linux, iOS, and Android. It is easy to set up; users only need to enter their mobile number to receive a verification code. The app is user-friendly for making calls, video chats, and sharing screens.
> 
> **Cons**: However, it has some drawbacks, such as poor sound quality, unstable connections, and high battery consumption on phones.
> 
> Viber is a strongly communication tool with a variety of features that cater to different needs.

-----

### "Viber - Excellent Chat Application for business and personal" — 4.0/5

> **Myat Su** | *7 February 2025* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: - My Note : We can easily take a note in the Viber. No need to open other note app.
- Pin - We can pin important Chat or group. So, we can easily access top of the screen.
- Backup \& Restore - Sometimes we need to migrate our devices. This feature is excellent.
> 
> **Cons**: I don't have much. But sometimes, ads are appear. This is not critical. I enjoy to use the Viber.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/180348/viber)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/180348/viber> |
| de-AT | <https://www.capterra.at/software/180348/viber> |
| de-CH | <https://www.capterra.ch/software/180348/viber> |
| en | <https://www.capterra.com/p/180348/Viber/> |
| en-AE | <https://www.capterra.ae/software/180348/viber> |
| en-AU | <https://www.capterra.com.au/software/180348/viber> |
| en-CA | <https://www.capterra.ca/software/180348/viber> |
| en-GB | <https://www.capterra.co.uk/software/180348/viber> |
| en-IE | <https://www.capterra.ie/software/180348/viber> |
| en-IL | <https://www.capterra.co.il/software/180348/viber> |
| en-IN | <https://www.capterra.in/software/180348/viber> |
| en-NZ | <https://www.capterra.co.nz/software/180348/viber> |
| en-SG | <https://www.capterra.com.sg/software/180348/viber> |
| en-ZA | <https://www.capterra.co.za/software/180348/viber> |
| es | <https://www.capterra.es/software/180348/viber> |
| es-AR | <https://www.capterra.com.ar/software/180348/viber> |
| es-CL | <https://www.capterra.cl/software/180348/viber> |
| es-CO | <https://www.capterra.co/software/180348/viber> |
| es-CR | <https://www.capterra.co.cr/software/180348/viber> |
| es-DO | <https://www.capterra.do/software/180348/viber> |
| es-EC | <https://www.capterra.ec/software/180348/viber> |
| es-MX | <https://www.capterra.mx/software/180348/viber> |
| es-PA | <https://www.capterra.com.pa/software/180348/viber> |
| es-PE | <https://www.capterra.pe/software/180348/viber> |
| fr | <https://www.capterra.fr/software/180348/viber> |
| fr-BE | <https://fr.capterra.be/software/180348/viber> |
| fr-CA | <https://fr.capterra.ca/software/180348/viber> |
| fr-LU | <https://www.capterra.lu/software/180348/viber> |
| it | <https://www.capterra.it/software/180348/viber> |
| ja | <https://www.capterra.jp/software/180348/viber> |
| nl | <https://www.capterra.nl/software/180348/viber> |
| nl-BE | <https://www.capterra.be/software/180348/viber> |
| pt | <https://www.capterra.com.br/software/180348/viber> |
| pt-PT | <https://www.capterra.pt/software/180348/viber> |

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