15 years helping Singaporean businesses
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Ideta
What Is Ideta?
In one click, make your chatbot completely multichannel and deploy it on every touch point such as your landing page, Facebook Messenger, Whatsapp, Slack and even by text messages with our custom Twilio integration. You can add Artificial Intelligence thanks to our easy-to-use no-code interface and you can connect it to multiple NLP providers such as Dialogflow, Luis or Alexa. We made it easy to connect to any software via API and without coding, send customers' information to your CRM and such.
Who Uses Ideta?
We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.
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Reviews of Ideta
Alternatives Considered:
An Inspiration
Comments: Am so glad I chose Ideta over the more trendier options in chatbot technology. Be prepared to read through the tutorials more than once to get a grasp of what your bot can do, and how to execute them, but overall an excellent piece of software that I'd recommend for any website.
Pros:
Chatbots tend to be one-size-fits-all in the utilitarian design, but Ideta is much different. They provide ample options for design, making sure your chatbot box truly looks like it's part of your site and not a third-party product that you've happened to purchase access to. With access to analytics and chat logs, I have a better understanding of prospect's intentions.
Cons:
There are a LOT of choices and options to make the most of your chatbox. It can be a bit overwhelming at first, but once you have a clear idea of what your chatbot(s) are supposed to do, it get's easier over time to set up each option and condition.
Alternatives Considered:
Great chatbot and easy to use
Comments: The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.
Pros:
The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.
Cons:
the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.
Ideta review
Comments: we were solving acces management to our headquarter
Pros:
its easy and self service chatbot plateforme for creating chatbots
Cons:
some software buggs during the production
Ideta Response
4 years ago
Thx for helping us making this product better.
Alternatives Considered:
Simple, easy to use chatbot with lot of power
Comments: I had a great experience using Ideta. Although easy to use, is full of features that I havent seen in other chatbots and I believe is really promising. For example the comments automation for Facebook. The more I know the software, the more I enjoy it.
Pros:
The capabilities it has for implementing a chatbot on your website. Has sliders with images for your client to chose from, easy to use dialog and store of important data. Also has out of the box validation for email (really important in my opinion) and a "are your still there?" automatic dialog.
Cons:
Some out of the box features that I need to work around to cover, like Google Ads integration and some specific entities store in NLP (Dialogflow specifically). Im confident that the development team is covering this sooner than later so Im looking forward to develop new projects with Ideta.
Highly Recommended
Comments: The software works beautifully and it's packed with powerful features such as the possibility of sending images, videos, links, etc in your conversation, which is very handy as a chatbot to automate conversation flow. Its package also offers a very generous number of conversations you can have per tier making it a great opportunity for those who want to use it as a small agency and build chatbots for other business owners. The only downside in my opinion is their thinking behind the conversation flow building. Most software uses that drag-and-drop canvas to build the conversation flow, whereas Ideta's developers have to build a totally different way to do it making it a bit hard to start since you have to adapt yourself to their tool, but once you learn how it works, it super easy. It's just that initial first contact with the tool that can be a bit time and energy-consuming, and I was told that they're looking to improve it to the traditional drag-and-drop in a conversation with the team.
Pros:
- A lot of handy features - Very generous package - Best value for money - High-quality customer support -Highly customizable
Cons:
They have their own unique way of building a chat conversation that differs from the traditional "drag-and-drop" flow.
