What Is Ideta?

In one click, make your chatbot completely multichannel and deploy it on every touch point such as your landing page, Facebook Messenger, Whatsapp, Slack and even by text messages with our custom Twilio integration. You can add Artificial Intelligence thanks to our easy-to-use no-code interface and you can connect it to multiple NLP providers such as Dialogflow, Luis or Alexa. We made it easy to connect to any software via API and without coding, send customers' information to your CRM and such.

Who Uses Ideta?

We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.

Ideta Software - All our chatbots and livechats can be fully personalizable. Make you bot truly match your brand's identity
Ideta Software - Out Testing Area, to check if everything works like it supposed to be
Ideta Software - The Editing interface, it's where the magic happens!
Ideta Software - Our NLP area, you can connect it to any NLP provider you want (Dialogflow, Luis, Alexa and more)
Ideta Software - This is the cockpit, you can have an overview of all conversations and respond to your users live.

Not sure about Ideta? Compare with a popular alternative

Ideta

Ideta

4.8 (54)
Not available in your country
€29.00
month
Free version
Free trial
31
7
4.5 (54)
4.8 (54)
4.9 (54)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
74
14
4.4 (36)
4.3 (36)
4.4 (36)

Other great alternatives to Ideta

yellow.ai
Top rated features
Chatbot
Reporting/Analytics
Transcripts/Chat History
Drift
Top rated features
Online Booking
Real-time Consumer-facing Chat
Transcripts/Chat History
Botgate
Top rated features
No features have been rated by reviewers for this product.
Typebot
Top rated features
Drag & Drop
Forms Creation & Design
Third Party Integrations
Cliengo
Top rated features
Chatbot
Multi-Language
BotStar
Top rated features
Chatbot
Natural Language Processing
Process/Workflow Automation
UChat
Top rated features
Chatbot
Live Chat
Multi-Channel Communication
Intercom
Top rated features
Live Chat
Real-time Consumer-facing Chat
Transcripts/Chat History
Dialogflow
Top rated features
AI/Machine Learning
Multi-Channel Communication
Natural Language Processing

Reviews of Ideta

Average score

Overall
4.8
Ease of Use
4.5
Customer Service
4.9
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
76%
4
24%
Zachary
Zachary
President in US
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

I wouldn’t run my business without Ideta.

5.0 10 months ago

Comments: We are incredibly lucky to have found such a partner. I wouldn’t run our business without them.

Pros:

Incredibly easy to use. Links and syncs quick, and has had 99% uptime since implementing

Cons:

The UI does need tweaking. But after hearing the user feedback they already started making proactive and positive changes

Edison Augusto
CEO in Colombia
Computer Networking, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great chatbot and easy to use

5.0 10 months ago

Comments: The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.

Pros:

The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.

Cons:

the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.

Youness
Digital innovation officer in Morocco
Farming, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Ideta review

4.0 3 years ago

Comments: we were solving acces management to our headquarter

Pros:

its easy and self service chatbot plateforme for creating chatbots

Cons:

some software buggs during the production

Ideta Response

3 years ago

Thx for helping us making this product better.

Cyril
President in France
Information Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A good tool !

5.0 3 months ago

Comments: We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues

Pros:

This tool match perfectly with our needs. The first purpose for us is to integrate a tchat bot on our website to help customers.

Cons:

The only thing (but it's normal) it's a little bit hard to understand all the features of the tool when we run it for the first time. But after a little learning (and there is a lot of ressources !) everything is running good !

Vinnie
Online Marketing in Australia
E-Learning, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Highly Recommended

5.0 10 months ago

Comments: The software works beautifully and it's packed with powerful features such as the possibility of sending images, videos, links, etc in your conversation, which is very handy as a chatbot to automate conversation flow. Its package also offers a very generous number of conversations you can have per tier making it a great opportunity for those who want to use it as a small agency and build chatbots for other business owners. The only downside in my opinion is their thinking behind the conversation flow building. Most software uses that drag-and-drop canvas to build the conversation flow, whereas Ideta's developers have to build a totally different way to do it making it a bit hard to start since you have to adapt yourself to their tool, but once you learn how it works, it super easy. It's just that initial first contact with the tool that can be a bit time and energy-consuming, and I was told that they're looking to improve it to the traditional drag-and-drop in a conversation with the team.

Pros:

- A lot of handy features - Very generous package - Best value for money - High-quality customer support -Highly customizable

Cons:

They have their own unique way of building a chat conversation that differs from the traditional "drag-and-drop" flow.