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What Is DockMaster?

By using DockMaster, shippers and carriers can improve communication and reduce errors, improve labor planning, and use reporting tools to measure performance. Shippers use DockMaster to schedule pickups and deliveries by their selected carriers, routing them to a pre-assigned loading or unloading door. And, carriers can schedule dock appointments quickly and easily via DockMaster without having to make time-intensive phone calls.

Who Uses DockMaster?

IntelliTrans serves shippers and carriers in the oil and gas, chemicals, flour, plastics, steel, mining, forest products, and bulk materials industries.

DockMaster Software - 1
DockMaster Software - 2
DockMaster Software - 3

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Reviews of DockMaster

Average score

Overall
4.3
Ease of Use
4.4
Customer Service
4.2
Features
4.0
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
29%
4
71%
Steven
Inside Sales Trader in US
Environmental Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy for all things trucking

5.0 4 years ago

Pros:

Being able to view all of my pending loads especially from multiple locations throughout the country. The dockmaster feature talks with our system at the yards instantaneously and makes it so easy to use.

Cons:

There are just a few quirks to the system, one of the only things I can attest to is when it defaults to a "FLOAT" door and our yards can't scale the truck in. It only takes a minute to fix but still a thorn in the side!

Martin
Functional Analyst in Canada
Paper & Forest Products, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Facilitate dock scheduling

4.0 4 years ago

Comments: We use it in some of our plants that are not using trailer pools. So far we have 4 mills/DC using Dock Master and everyone seems to enjoy the tool

Pros:

No need to have the system on premise. Can easily interface our own system with Intellitrans tools by either using their proprietary interface or through EDI. Ease of use by our internal customers. Facilitate communication with our carriers.

Cons:

Before configuring the tool and have it integrated in CarrierPoint it needs to be "initiated" by Intellitrans support team. Once done you can customize the doors and dock by yourself.

Bridget
Logistics Coordinator in US
Logistics & Supply Chain, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Daily use of Carrierpoint

4.0 4 years ago

Comments: Great feedback from our customers

Pros:

reviews to know what we need to address and correct

Cons:

Doesn't upload at times and will have system issues sometimes

David
Transportation and Logistics Manager in US
Building Materials, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Good Software, with plenty of customized features.

4.0 4 years ago

Comments: We now have a much better flow of traffic in/out of our mill. It has helped to make things run more smoothly and efficiently.

Pros:

Overall it is a good software to use and it can be modified as needed with the help of the support staff at Intellitrans.

Cons:

There were some glitches upfront that we had to deal with, in which the software stop interacting with our systems. Overall seems to be an easy fix.

SYLVIE
planning in Canada
Paper & Forest Products, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Carrier point

4.0 4 years ago

Pros:

Its more esay for me and the simplicity of system

Cons:

Its more difficult when i do cancel a shipment an communicate with carrier

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