--- description: Get detailed information about Dameware and how it can help you meet your business needs. Learn more about Dameware price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dameware Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Multi-Factor Authentication Software (MFA)](/directory/33157/multi-factor-authentication/software) > [Dameware](/software/179422/dameware-remote-support) # Dameware Canonical: https://www.capterra.com.sg/software/179422/dameware-remote-support Page: 1 / 11\ Next: [Next page](https://www.capterra.com.sg/software/179422/dameware-remote-support?page=2) > Easy to use and affordable remote control and remote IT administration tool for Windows, Mac, and Linux platforms. > > Verdict: Rated **4.5/5** by 244 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dameware? Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 244 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SolarWinds - **Location**: Tulsa, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$540.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: DRE is based on an annual subscription. DRS is a one-time perpetual license - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Canada, Japan, United States ## Features - Access Controls/Permissions - Access Management - Automated Routing - Chat/Messaging - File Sharing - File Transfer - For MSPs - Knowledge Base Management - Mobile Access - Multiple Authentication Methods - Real-Time Chat - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Screen Sharing - Session Recording - Support Ticket Management - Ticket Management - Troubleshooting - Unattended Access ## Integrations (1 total) - SolarWinds Service Desk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Multi-Factor Authentication Software (MFA)](https://www.capterra.com.sg/directory/33157/multi-factor-authentication/software) ## Related Categories - [Multi-Factor Authentication Software (MFA)](https://www.capterra.com.sg/directory/33157/multi-factor-authentication/software) - [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software) - [Remote Desktop Software](https://www.capterra.com.sg/directory/31955/remote-desktop/software) - [Remote Support Software](https://www.capterra.com.sg/directory/30928/remote-support/software) - [Remote Monitoring and Management Software](https://www.capterra.com.sg/directory/31715/remote-monitoring-and-management-software/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.com.sg/software/181775/zoho-assist) — 4.7/5 (1406 reviews) 2. [TeamViewer ONE](https://www.capterra.com.sg/software/122252/teamviewer) — 4.6/5 (11626 reviews) 3. [AnyDesk](https://www.capterra.com.sg/software/149595/anydesk) — 4.6/5 (1786 reviews) 4. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24103 reviews) 5. [Supremo Remote Desktop](https://www.capterra.com.sg/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Great Solution for a Simple Tasks" — 4.0/5 > **Yurii** | *1 October 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: We used Dameware as our primary remote access tool for a few years. It was a relatively cheap solution, very user friendly and easy to train our staff on. Wake on Lan worked great\! > > **Cons**: This software is really great, but it has a very limited functionality, that couldn't not fulfil our needs. It's great if you need to quickly hop on a call with a user, do a thing or two, and leave. If you need to do something bigger (push scripts or apps, etc.) you'll need something else > > I was happy to use it. Had a few issues with it and customer support was responsive. It's a very easy app to for every day use - connection is happening right away. If your receive many tickets asking you to setup something on user's computer, install an app, change settings - it's great\! ----- ### "my every day partner" — 5.0/5 > **Marina** | *23 July 2019* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: easy to use, easy to install and configure, light > > **Cons**: not much, it's quite what i needed, that's why i choose it ----- ### "Dameware remote control" — 3.0/5 > **Tom** | *31 March 2019* | Machinery | Recommendation rating: 6.0/10 > > **Pros**: 1) Long history and reputation 2) Easy to use > > **Cons**: 1) Little bit expensive 2) Not well integrated to Cloud ----- ### "Dameware is great." — 4.0/5 > **Ryan** | *15 November 2023* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Dameware is a great software for remote support. It is easy to configure, simple to use, and can even be installed on the fly. > > **Cons**: Screen resolutions between machines can make support interesting. ----- ### "Best Sys Admin Tool for those without SCCM" — 5.0/5 > **Sharif** | *21 August 2018* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: Easy to monitor and troubleshoot remote systems. Dameware Remote allows you remote process, remote registry, and many more functions that the need to visit offsite is almost none. > > **Cons**: No support for Mac OS X or Linux which is a big problem and flaw. > > Saved lots of time and improved customer satisfaction. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.com.sg/software/179422/dameware-remote-support?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/179422/dameware-remote-support) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data