17 years helping Singaporean businesses
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Krunchbox
What Is Krunchbox?
Krunchbox empowers product suppliers with analytics and insights from retail point-of-sale (POS) data.
Our data cleansing solution automates the collection of your POS from every retailer and provides you with a single harmonized file each week.
Our analytics platform allows suppliers to dig into their POS data easily to find out what's happening at the product/store level across all their retail partners
Spend less time processing data, and more time surfacing insights.
Who Uses Krunchbox?
Krunchbox is suitable for any manufacturer or supplier servicing the needs of both physical big box retailers and/or ecommerce channels
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Reviews of Krunchbox
Crucial to every business
Pros:
The reporting options are very powerful. Krunchbox grabs all of the data you need and displays it in whatever format you need it to. I use it daily for different aspects of the business, from KPI tracking to inventory management. It will meet all of your needs.
Cons:
Most filter settings get saved along the way but some don't. Sometimes need to adjust format settings in exported excel documents.
Krunchbox Response
last year
Bryan, thank you for your positive feedback. We are delighted to hear that krunchbox helps you manage your business more efficiently on a daily basis! We will look into the missed saving of filter settings for consistency.
Krunchbox the ultimate sales data /allocator tool
Comments: KB experience has been great over the years. Reduces the time that i would manually create reporting in excel. Pre built reports and dashboards looking at different detail levels are very helpful.
Pros:
Integration was a very smooth and simple process.Fantastic Customer/IT Support team that are eager to help to ensure you have the best experience in using KB. KB is easy to use and navigate through with many editable reports and Dashboard options.The reporting process times are extremely fast compared to others I have used, so you can get on with your work. Everything you need at your finger tips in one platform makes it a productive and time saving experience. Allocator stock suggestions has the smarts to ensure stock gets where it needs to be. Also used as a style / store reporting tool with plenty of data.
Cons:
After many years of daily use, there is nothing i dislike about KB. I only have a suggestion of improvement.Have the option to load store/style gradings into KB. It would be extremely useful in reporting with the ability to see if the retailers allocated top ranged styles/ stores are meeting expectations. Also handy to have this in Allocator stock suggestions when asked to allocate to certain store grades.
Krunchbox Response
last year
Tina, thank you very much for the wonderful feedback - it is much appreciated. I love the reference to '...one platform makes it a productive and time saving experience'. The store level style gradings is a great idea and indeed is in our wish list pipeline, so watch this space...!
Optimizing Store/POG Performance
Comments: In my opinion:1. KB has been a huge improvement tool within our Resideo/Retail Group reporting capabilities2. The engagement in our (my) business to build understanding and deliver support/collaboration is outstanding3. Accuracy!
Pros:
1. The ability to mine the data coming out of Lws VPP2. Using the applicable reports and dashboard to monitor ongoing business operations, determining business risk and building data to communicate and help manage the risk out of the business3. Business planning functionality... POS and inventory trending, key business pivots discovery/predictions and reporting to support Resideo business operations requirements4. The collaborative partnership with Doug and BK focused on driving improvement and growth into our business
Cons:
1. The inability to customize reporting and dashboarding2. The gap between relevant channel reporting/tools and the need for customer specific reporting/tools (key value prop gap that the Vendor and Retailer levels)3. Report generation functionality/characteristics that makes data mining unproductive, even frustrating4. SLOW!!!
Krunchbox Response
last year
John, Thank you for your feedback. You have identified some valuable benefits of krunchbox in your comments. However you have also raised some important gaps and that is an opportunity for us to learn and improve. We will be in touch very shortly to schedule some time to review together how we can close some of those gaps. Thanks again!
Krunchbox delivering POS data in a clean timely manner
Comments: Very positive experience, that I credit the Krunchbox team with delivering. AS with any system or online tool there will always be issues, bad data shared from a retailer, server slow downs and the like. But the team at Krunchbox is more responsive than any I've worked with when it comes to tools like this. The support is personal, and in our case even local.
Pros:
The support from the team in processing and intaking our weekly POS files from retailers has been a great time savings for our data insights team. Being able to run POS data across nearly any time frame is a huge win compared to our old method of compiling POS into an excel file weekly.
Cons:
Integration did take longer than expected due to complexity of files, size of catalog, current state of our product masters, etc. But the KB team was there to provide support along the way, and to do as much of the heavy lifting as possible to get us up and running.
Krunchbox Response
last year
Darren, Thank you for the generous feedback. It is great to hear that we have both saved time for the insights team and helped you with visibility of the data. We are also delighted to hear that you have felt well supported by the Client Success team both through the onboarding process and with ongoing operations. We love data, and we love helping our clients!
Krunchbox review
Comments: Love the system, easy to use and drives excellent customer outcomes.
Pros:
report writing & pre formatted reports are excellent.
Cons:
Sometimes it becomes difficult to get the desire formatting without playing with the selections.
Krunchbox Response
last year
Phil, thank you for your positive feedback. We are delighted to hear that krunchbox helps you drive customer outcomes - we love collaboration! Once you have created a report with the desired format, try saving it as a template for next time - we are always trying to make things easier and will pass this onto the team to review.
