Who Uses PayPal?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

What Is PayPal?

Over 26 million businesses choose PayPal to power their online payments both home and abroad. With easy setup, world-class fraud and seller protection tools, youll be able to reach more buyers and driver higher sales with PayPal. Whether youre selling on your own website or on marketplaces or via social media you can receive and send payments anywhere in the world with your all-in-one business account for online payments

24/7 Fraud Protection - Easy Integration - Global Expertise

PayPal Details

PayPal

https://www.paypal.com

Founded 1998

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PayPal pricing overview

PayPal has a free version. PayPal paid version starts at US$0.04/month.


Starting Price

US$0.04/month

Pricing Details

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

Free Version

Yes

PayPal deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Documentation
  • Videos

PayPal Features

  • Bulk Ordering
  • Cataloging/Categorization
  • Communication Management
  • Customer Management
  • For B2B
  • Inventory Control
  • Mobile Access
  • Order Management
  • Payment Options
  • Promotions Management
  • Reordering
  • Reporting/Analytics
  • SEO Management
  • Shipping Management

View full list of B2B eCommerce Platform Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Client Portal
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Estimating
  • Expense Tracking
  • Financial Management
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

View full list of Billing and Invoicing Software

  • Cataloging/Categorization
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

View full list of Ecommerce Tools for Small Businesses

  • ACH Payment Processing
  • AIMR Compliance
  • API
  • Activity Dashboard
  • Audit Trail
  • BSA Compliance
  • Business Process Control
  • CBOT
  • Compliance Management
  • Controls Audit
  • Counterparty Risks
  • Credit Risk Management
  • Data Management
  • Debt Management
  • Derivative Valuation
  • Enterprise Risk Management
  • FACTA Red Flags
  • Financial Risk Reporting
  • For Hedge Funds
  • Foreign Exchange Risks
  • Fraud Detection
  • GLBA Management
  • Hierarchy Management
  • Income & Balance Sheet
  • Interest Rate Risks
  • LME
  • Limit Control
  • Liquidity Analysis
  • Loan Portfolio Management
  • Market Risk Management
  • Modified Dietz Analysis
  • NYBOT
  • NYMEX
  • OTC
  • Operational Risk Management
  • Performance Metrics
  • Performance: Cash / No Cash
  • Performance: Time Period
  • Portfolio Analysis
  • Portfolio Management
  • Portfolio Modeling
  • Rate of Return Analysis
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Risk Assessment
  • Scenario Planning
  • Stress Tests
  • Trade Tracking
  • Vendor Management

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  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Billing & Invoicing
  • Branch Optimization
  • CRM
  • Calendar Management
  • Cash Management
  • Channel Management
  • Compliance Management
  • Contact Management
  • Credit Card Processing
  • Customer Engagement
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Electronic Payments
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Performance Management
  • Performance Metrics
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Secure Data Storage
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics
  • Workflow Management

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  • AI/Machine Learning
  • API
  • Access Management
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Audit Trail
  • Authentication
  • Behavior Tracking
  • Case Management
  • Check Fraud Detection
  • Compliance Management
  • Custom Fraud Rules
  • Customer Accounts
  • Data Capture and Transfer
  • Data Discovery
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Electronic Payments
  • Financial Analysis
  • Financial Transaction Approval
  • For Banking
  • For Insurance Industry
  • For eCommerce
  • Fraud Detection
  • Internal Fraud Monitoring
  • Monitoring
  • PSD2 Compliant
  • Payment Fraud Prevention
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real-time Alerts
  • Real-time Updates
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Search/Filter
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Workflow Management

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  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Cataloging/Categorization
  • Channel Management
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Marketplace Integration
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Product Catalog
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real-time Updates
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • Website Management
  • eCommerce Management

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  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Reports
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Electronic Payments
  • Event Logs
  • Event Tracking
  • Exceptions Management
  • File Integrity Monitoring
  • File Management
  • HIPAA Compliant
  • Incident Management
  • Intrusion Detection System
  • Log Management
  • Monitoring
  • PCI Assessment
  • PCI Compliance
  • Patch Management
  • Performance Metrics
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Single Sign On
  • Summary Reports
  • Third Party Integrations
  • User Management
  • Vulnerability Scanning
  • Workflow Management

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  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Client Portal
  • Compliance Management
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • Electronic Signature
  • Fraud Detection
  • In-Person Payments
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multiple Payment Options
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring

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  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Templates
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Order Management
  • PCI Compliance
  • Payment Processing
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Revenue Recognition
  • Sales Tax Management
  • Self Service Portal
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  • Third Party Integrations
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  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Audit Management
  • Budgeting/Forecasting
  • Charting
  • Collaboration Tools
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Financial Analysis
  • Financial Reporting
  • Forecasting
  • Marketing Reports
  • Monitoring
  • Multiple Data Sources
  • OLAP
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Search/Filter
  • Single Sign On
  • Summary Reports
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Workflow Management

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  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

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  • API
  • Accounting Integration
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  • Barcode / Ticket Scanning
  • Barcode Recognition
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  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Returns Tracking
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  • Sales Tax Management
  • Sales Trend Analysis
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  • Third Party Integrations
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  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Tracking
  • Product Catalog
  • Product Configurator
  • Product Ratings / Reviews
  • Promotions Management
  • Real Time Data
  • Refund Management
  • Reporting & Statistics
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Orders
  • Sales Trend Analysis
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  • Tax Management
  • Template Management
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  • ACH Payment Processing
  • API
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  • Alerts/Notifications
  • Billing & Invoicing
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  • CRM
  • Cancellation Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
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  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Dunning Management
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  • Enrollments/Onboarding
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Multi-Language
  • Order Management
  • Product Catalog
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Revenue Recognition
  • Sales Tax Management
  • Search/Filter
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  • Subscription Plan Management
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  • Alerts/Notifications
  • CRM
  • Campaign Management
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  • Content Management
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  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Data Security
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Management
  • Order Processing
  • Order Tracking
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Reporting & Statistics
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  • Returns Management
  • Reviews Management
  • SEO Management
  • Sales Orders
  • Sales Trend Analysis
  • Shipping Management
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  • Social Media Integration
  • Template Management
  • Templates
  • Third Party Integrations
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PayPal Alternatives

More PayPal alternatives

PayPal Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.7
Customer Service 4.3
Features 4.6
Value for Money 4.6

Review software

Share your experiences with other software buyers.

Write a Review!
Lisa P.
Self employed
Luxury Goods & Jewelry, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/01/2021

"PayPal review"

Comments: Since integrating PayPal with my personal and business affairs my life has been less stressful. I never go to a bank anymore because there is no need as PayPal has made everything available for online transactions. Overall my experience has been extremely helpful and relieves the amount of stress caused by financial transactions and banking.

Pros: PayPal has been a life saver to me as it makes money transfers and online transactions easy and fast with no wait time. Navigation through PayPal is so simple a five year old could do it. I am able to do business with all my other business colleagues on or offline effortless. There is even an option for automatic transfer so it’s a complete no brained. Also investing in cryptocurrency with the touch of a finger is absolutely brilliant. Instead of your money just sitting there you can invest it and watch it grow.

Cons: To be honest there is nothing I can say about PayPal that they could improve on except maybe more businesses should use them so as to be as accessible as say Visa or MasterCard however I have noticed that is rapidly changing so really I have no complaints thus far and I have used PayPal for a couple of years now.

  • Reviewer Source 
  • Reviewed on 13/01/2021
Andrew B.
Resturant Server
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/02/2020

"PayPal cuz ya gotta..."

Comments: PayPal is always going to be a mover-and-shaker in the internet finance sector and if you're just sending money to your friends and family or stacking a few bucks to pay for stuff online PayPal is a good option. For me doing business with PayPal has been easy but If you're a medium-to-large sized company maybe you should look for a business account elsewhere.

Pros: PayPal is one of those things ya almost gotta have. All these new digital credit cards coming out that mask your numbers is old newus as far as PayPal is concerned. They pioneered not only digital currency but gave us a format on how-to buy things online. These new marketplaces (letgos, offerups, Facebook marketplace) really owe PayPal a debt of gratitude of for making us comfortable to purchase online. In addition to the privacy PayPal offers they also make it easy for you to send and receive money especially to your friends and they don't charge you anything. You can get a free cash card which is cool and you can also use card to accept payment for your small business.

Cons: PayPal does require a lot of background if you were to open up an account and get a cash card. They do close people down for practically nothing and they will freeze assets for an undetermined amount of time if anything is questioned. Also there so in bed with eBay that if eBay doesn't like something about you or your account they can freeze assets as well. They have a pretty weak offers category where you can get some discounts but they're not all that great and neither is there discount on shipping. And why don't they have their own check cashing division being so big, why use Ingo?

  • Reviewer Source 
  • Reviewed on 29/02/2020
Maciej M.
Director
E-Learning, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/03/2021

"Leader in the market, but sometimes there will be hassle."

Comments: Thanks to PayPal I have a foolproof way to receive payments from abroad, but their rates are a little bit higher than in other payment gateways. That's why I use it as a backup payment system, because it's not integrated with instant transfers from banks (at least in Poland, I know that you can set it up for example in UK). Customers in Poland prefer to pay with instant bank transfers, that's one thing that PayPal lacks.

Pros: PayPal is a universal, global payment system. I use it not only personally, to receive and send money, but mostly as a payment gateway. Payments go smoothly. It should satisfy all those who want to do business on-line. I like the option to generate quick buttons.

Cons: Deployment (in self-written script) and automation of sales are a little bit harder. Maybe it's because I'm a newbie to programing, but I remembered that setting sandbox account and getting through documentation wasn't that easy. Plus, sometimes navigating through options in menu that I use less is pretty complicated and confusing. That's the only thing that makes me roll my eyes.

  • Reviewer Source 
  • Reviewed on 18/03/2021
Karabo M.
Managing Director
Media Production, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 09/03/2021

"My use of PayPal(Digital Wallet)"

Comments: It has made purchasing easy and reliable mostly with on line shopping. receiving payments from customers across the world is no fast and reliable.

Pros: The security measure your personal banking details are protected from hackers. You can put in double authentication measures to make sure you are using the proper PayPal account. cashback on certain cards( America Express card). I earn money back on my purchases. last but no least the PayPal Offers they might not last all year round but they do come in handy.

Cons: Losing access to one of the biggest consumer rights protection(Section 75 of the consumer credit act).
The Inactivity Fee if I haven't used my account for a certain period of time I get charged.
it's very difficult to use it in shops its not reliable in some retail shops.
The Conversion rate is not fantastic.

  • Reviewer Source 
  • Reviewed on 09/03/2021
Anna V.
Student
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/02/2021

"Helping a College Student get by"

Comments: Overall, the convenience and easy use for PayPal is what sold me on the app. I like how easy it is to do business transactions and how easy it is to transfer money between myself and others.

Pros: PayPal is widely used for multiple reasons. I started using PayPal because it was easier to transfer money with my roommate when one of us would buy dinner or pay rent. I also shop online frequently and many stores have the option to pay using PayPal. I have my card linked to it so if I did not have my bank card with me it was convenient to pay by PayPal and they would take the money from my bank. Recently I also been using PayPal for business purposes and I like how the buyer and seller are protected. I have had issues where my order never came, or I was scammed and PayPal helped resolve the issue so I did not lose any money.

Cons: There really is not any cons with this app. The process to complete a claim for a refund can take a little long, but others companies take about the same time. There is a fee to instant transfer but it is not that much depending on the amount you are transferring.

  • Reviewer Source 
  • Reviewed on 18/02/2021