--- description: Get detailed information about Shelterluv and how it can help you meet your business needs. Learn more about Shelterluv price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shelterluv Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Animal Shelter Software](/directory/31539/animal-shelter/software) > [Shelterluv](/software/179205/shelterluv) # Shelterluv Canonical: https://www.capterra.com.sg/software/179205/shelterluv Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/179205/shelterluv?page=2) > Easy-to-use, intuitive software to help shelters/rescues streamline operations (Mobile Checkout, Donation Capture, Field Services, etc) > > Verdict: Rated **4.6/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Shelterluv? Trusted by 2,400+ shelters and rescues, Shelterluv is the most popular animal and operation management software in the market. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 52 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shelterluv - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$2.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Shelterluv's all-inclusive charges are $2.00 (USD) per adoption (billed monthly). All other outcomes (ex. transfers, return to owner, etc.) are free of charge. We do not have any yearly charges, set up, add-on, import, or support fees of any kind\! Our Donation Boost features work so well that our customers typically make money off of Shelterluv. In fact, 77% of adopters donate an average of $20 through mobile checkout. Contact us at info@shelterluv.com to learn more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Adoption Management - Animal Database - Case Management - Fundraising Management - Intake Management - License Management - Medical Records ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Animal Shelter Software](https://www.capterra.com.sg/directory/31539/animal-shelter/software) ## Alternatives 1. [Pawlytics](https://www.capterra.com.sg/software/194354/pawlytics) — 4.6/5 (43 reviews) 2. [Trackabeast](https://www.capterra.com.sg/software/1028682/trackabeast) — 4.9/5 (27 reviews) 3. [Shelter Pro](https://www.capterra.com.sg/software/179172/shelter-pro) — 4.6/5 (11 reviews) 4. [The Pet Friend](https://www.capterra.com.sg/software/179179/pet-friend) — 3.8/5 (12 reviews) 5. [Buzz to the Rescues](https://www.capterra.com.sg/software/209132/buzz-to-the-rescues) — 5.0/5 (31 reviews) ## Reviews ### "Come for the features, stay for the service" — 5.0/5 > **Jesse** | *3 June 2025* | Nonprofit Organization Management | Recommendation rating: 3.0/10 > > **Pros**: It is super easy to setup and use. A lot of our shelter and rescue partners use it making transfers a breeze. API allows for easy integration with other tools and solutions. Love that there is no subscription fee and instead pay $2 per adoption, which is more than covered by our adoption fee, of course. More than anything, the support is phenomenal, which is a rare thing these days, sadly. > > **Cons**: Being able to access certain features from all screens would be cool. The user experience and interface could use a little improvement but it’s no big deal. > > Very happy. Setup was super quick and a breeze. We were up and running in a few hours. Support is phenomenal. ----- ### "Don't bother" — 1.0/5 > **Linda** | *10 August 2025* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: I was told I could get my pup anyway. I wanted to, so I hired a private ride and the coordinator \[sensitive content hidden\] told me, I couldn't do that and actually blocked me\!\!\! She actually blocked my phone so I could not talk to her. So I canceled the rescue.God good luck\!\! > > **Cons**: The fact that the coordinator blocked me on the phone for trying to get a dug home safely from texas unbelievable\! > > Honestly, ridiculous for a grown woman who is doing rescue in \[sensitive content hidden\] to actually block someone who wants to rescue a dog. Sorry for trying honestly\! ----- ### "More about Shelter not so much on the Medical" — 4.0/5 > **Maggie** | *25 April 2025* | Veterinary | Recommendation rating: 4.0/10 > > **Pros**: Helps keep track of all the animals in custody. Gives you the ability to set up different application options. Lets you add treatments for animals > > **Cons**: Since the update there have been more issues than before. A lot of my application emails are not being sent/delivered to the applicant. None of my quick forms work anymore, even when I delete them and re-set them up. Surgery notes weren't being saved, so I've had to type out the entire process. > > Mixed feelings as I have been using it for ~ 8yrs now. Tapering doses of prescriptions have to be entered on different labels. They focused more on the animals in the shelter vs the medical side of things. Now that the shelter life is updated, they need to update and work on the medical side of things ----- ### "Smooth transition" — 4.0/5 > **Amanda** | *29 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Easy to navigate and intuitive on what you need to do and how. Doesn’t take many steps to complete a task > > **Cons**: Not an easy way to add multiple pets at a time. Have to do it one by one which is hard when you have a back up of files from the animal rescue. > > Very positive and easy. It was an easy transition. Hardest part was adding all the backup of old files. ----- ### "ShelterLuv - Learning curve but good program\!" — 4.0/5 > **James** | *1 May 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Medical record management is really great and the use of adoptions contracts is very helpful. > > **Cons**: We elect to use ShelterPay - the deposits for our adoptions can sometime take 4-5 days to happen - it is very inconvenient to have the payment so delayed. The other con is customer service - there is no helpline, only an email address. If you have an issue you will have to wait for someone to get back to you. > > We have used ShelterLuv for over a year now and have become accustomed to the little quirks and have seen some improvement over the last several months. We are grateful for the program. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/179205/shelterluv?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/179205/shelterluv) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data