---
description: Get detailed information about The Pet Friend and how it can help you meet your business needs. Learn more about The Pet Friend price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: The Pet Friend Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Animal Shelter Software](/directory/31539/animal-shelter/software) > [The Pet Friend](/software/179179/pet-friend)

# The Pet Friend

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> Animal shelter software in the cloud. Pet Friend allows you to no longer be tied to your desk, work as you go, from anywhere\!
> 
> Verdict: Rated **3.8/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses The Pet Friend?

We work with Animal Shelters, Vet Clinics, Rescues, Animal Control, Transport Groups, Disaster Relief, from small to large\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 12 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Pet Friend
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starting at $25 per month, each tier will give you additional features depending on if you're a rescue, shelter, or animal control organization. We also offer yearly pricing for government organizations seeking our software.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom, United States

## Features

- Adoption Management
- Animal Database
- Calendar Management
- Case Management
- Customer Management
- Employee Management
- Fundraising Management
- Intake Management
- License Management
- Medical Records
- Mobile Access
- Reminders
- SMS Messaging
- Volunteer Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Animal Shelter Software](https://www.capterra.com.sg/directory/31539/animal-shelter/software)

## Related Categories

- [Animal Shelter Software](https://www.capterra.com.sg/directory/31539/animal-shelter/software)
- [Kennel Software](https://www.capterra.com.sg/directory/30574/kennel/software)

## Alternatives

1. [Shelterluv](https://www.capterra.com.sg/software/179205/shelterluv) — 4.6/5 (52 reviews)
2. [Pawlytics](https://www.capterra.com.sg/software/194354/pawlytics) — 4.6/5 (42 reviews)
3. [Trackabeast](https://www.capterra.com.sg/software/1028682/trackabeast) — 4.9/5 (27 reviews)
4. [Shelter Pro](https://www.capterra.com.sg/software/179172/shelter-pro) — 4.6/5 (11 reviews)
5. [Chameleon-CMS](https://www.capterra.com.sg/software/1015797/chameleon-cms) — 3.0/5 (4 reviews)

## Reviews

### "Great for the price" — 4.0/5

> **Kris** | *3 March 2020* | Government Administration | Recommendation rating: 7.0/10
> 
> **Pros**: The price fit the small business budget. Once you get to know the program it's pretty easy to use. Customer service has been one of the best. Any software requests that have been requested are made in a short time. Any issues with the software is corrected right away.
> 
> **Cons**: It takes some getting use to. Connections are not made in the software. multiple unconnected documents for every case. Reporting issue when doing a weekly report you would need to complete another billing step on top of the other 2 forms to get weekly/monthly billing reports.
> 
> Pet friend is the only software currently being used at the local animal shelter to track all intakes, returns, adoptions \& licensing. It is designed to more than needed in out small shelter but could use a few adjustments for record keeping \& billing statements.

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### "Works for what we need" — 4.0/5

> **Cassie** | *18 January 2022* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to navigate and put data in when it comes to animals in the rescue
> 
> **Cons**: Would like to be able to add extra fields on our own

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### "Pet Friend Software" — 3.0/5

> **Phyllis** | *27 February 2020* | Nonprofit Organization Management | Recommendation rating: 0.0/10
> 
> **Pros**: That it is accessible from any location.
> 
> **Cons**: It is very difficult to retrieve information about an adopted animal - unless we have the name of the animal when it was at the shelter.  Most adopters change their names.  We need to be able to retrieve the information from adopter's name, micro chip \# \& Rabies \#. 

One of the reasons we purchased the product was that it was to automatically add our animals to Petfinder.  That feature simply doesn't work.    The choices for color are not geared to the colors of dogs \& cats, no brindle option, or calico option, etc.  We do have the option of purple???
> 
> At this time the only real benefits are that it is accessible from any location.  We also like the feature of being able to take a picture while in the program to add to the kennel card.

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### "Affordable Animal Shelter Software" — 5.0/5

> **Peggy** | *19 September 2022* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: This software is affordable and packed with features. I enjoy that I can use it from my phone wherever I'm at.
> 
> **Cons**: The software takes time to learn but there's a lot of training videos and documentation.

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### "Great product\!" — 5.0/5

> **Tamara** | *25 May 2021* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: This is the first product of it's kind that we have used for our shelter management. So far it's been very helpful in allowing us to keep track of all the features we did the old school way. I checked out many different software option and chose this one because it has all the features I felt we needed as a non-profit and it is web-based.
> 
> **Cons**: Still wish there were more color of animal choices haha, I just don't have to time to list them and send to the company. Also would love to have the ability to reduce the kennel card to half a page and  make the pet name more obvious/larger. My team has wanted cage cards for some time now and are very happy that we now have them:)

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/179179/pet-friend)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/179179/Pet-Friend/> |
| en-AE | <https://www.capterra.ae/software/179179/pet-friend> |
| en-AU | <https://www.capterra.com.au/software/179179/pet-friend> |
| en-CA | <https://www.capterra.ca/software/179179/pet-friend> |
| en-GB | <https://www.capterra.co.uk/software/179179/pet-friend> |
| en-IE | <https://www.capterra.ie/software/179179/pet-friend> |
| en-IL | <https://www.capterra.co.il/software/179179/pet-friend> |
| en-IN | <https://www.capterra.in/software/179179/pet-friend> |
| en-NZ | <https://www.capterra.co.nz/software/179179/pet-friend> |
| en-SG | <https://www.capterra.com.sg/software/179179/pet-friend> |
| en-ZA | <https://www.capterra.co.za/software/179179/pet-friend> |
| fr | <https://www.capterra.fr/software/179179/pet-friend> |
| fr-BE | <https://fr.capterra.be/software/179179/pet-friend> |
| fr-CA | <https://fr.capterra.ca/software/179179/pet-friend> |
| fr-LU | <https://www.capterra.lu/software/179179/pet-friend> |

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