What Is Synap?

Synap is an award-winning online learning platform that lets organisations deliver flexible training and exams at scale. Our incredibly easy-to-use and customisable platform allows you to create, upload and manage courses, assessments & live exams with ease. Gain valuable insights into learner progress and compare cohort results with custom reports and analytics dashboards. Built with the customer in mind, Synap is versatile enough for businesses and organisations from any industry to implement.

Who Uses Synap?

Learning and development leaders within educational institutes, organisations and businesses that are looking to implement remote, online learning and exams in an effective and engaging way.

Synap Details

Synap

Founded in 2017

Synap videos and images

Synap video
▶︎
Synap Software - Admin dashboard - thumbnail
Synap Software - Add a variety of media within courses - thumbnail
Synap Software - Provide instant feedback in practice tests - thumbnail
Synap Software - Learners can gather more insights into their scores - thumbnail
Synap Software - Compare learner scores against their cohort - thumbnail

Synap Details

Synap

Founded in 2017

Compare Synap with similar products

Starting price

£300.00/month
US$299.00/month
US$2.00/month
US$13.00/month

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version Yes

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

Synap deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Videos

Synap Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Recording
  • Blended Learning
  • Certification & Licensing
  • Collaboration Tools
  • Compliance Management
  • Content Library
  • Content Management
  • Course Authoring
  • Course Publishing
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Gamification
  • Interactive Content
  • Interactive Learning
  • Learning Management
  • Media Import
  • Mobile Access
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Question Library
  • Real Time Data
  • Reporting & Statistics
  • Role-Based Permissions
  • SCORM Compliance
  • Self-Learning
  • Single Sign On
  • Storyboarding
  • Surveys & Feedback
  • Synchronous Learning
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • VR/AR Compatibility
  • Video Management
  • Video Streaming
  • Video Support

View full list of Course Authoring

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Assessment Management
  • Automated Proctoring
  • Automatic Grading
  • Candidate Management
  • Certification & Licensing
  • Content Library
  • Content Management
  • Course Authoring
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Email Alerts
  • Email Invitations & Reminders
  • Learning Management
  • Lock Down
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Offline Tests
  • Online Tests
  • Performance Management
  • Progress Reports
  • Question Branching
  • Question Library
  • Quizzes
  • Randomization
  • Real Time Monitoring
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Secure Data Storage
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Student Management
  • Student Portal
  • Surveys & Feedback
  • Test Scheduling
  • Third Party Integrations
  • Time Limits
  • Weighted Questions

View full list of Exam

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Calendar Management
  • Chat/Messaging
  • Class Scheduling
  • Collaboration Tools
  • Communication Management
  • Content Management
  • Course Authoring
  • Curriculum Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Drag & Drop
  • Event Calendar
  • Faculty/Staff Management
  • Financial Aid Management
  • Forms Management
  • Fundraising Management
  • Housing Management
  • Learning Management
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Records Management
  • Registration Management
  • Reporting & Statistics
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Student Information/Records
  • Student Management
  • Student Portal
  • Surveys & Feedback
  • Third Party Integrations
  • Workflow Management

View full list of Higher Education

  • API
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Collaboration Tools
  • Content Library
  • Content Management
  • Content Sharing
  • Course Authoring
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Engagement Tracking
  • Gamification
  • Interactive Content
  • Learning Management
  • Microlearning
  • Mobile Learning
  • Multi-Language
  • Multi-User Collaboration
  • Progress Reports
  • Progress Tracking
  • Recommendations
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Self-Service Content Curation
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Third Party Course Library
  • Third Party Integrations
  • Training Management
  • Training Record Management
  • Video Conferencing
  • Video Support

View full list of Learning Experience Platform

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Employee Portal
  • Gamification
  • Gradebook
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing
  • eCommerce Management
  • eLearning Companies

View full list of Learning Management System

  • API
  • Activity Dashboard
  • Adaptive Learning
  • Alerts/Notifications
  • Assessment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Collaboration Tools
  • Communication Management
  • Content Library
  • Content Management
  • Course Authoring
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Email Invitations & Reminders
  • Employee Onboarding
  • Employee Portal
  • Engagement Tracking
  • Evaluation Management
  • Gamification
  • Interactive Content
  • Leaderboards
  • Learning Management
  • Mobile Access
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Quizzes
  • Real Time Analytics
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Rewards Management
  • SCORM Compliance
  • Self Service Portal
  • Self-Enrollment
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Management

View full list of Microlearning

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Library
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Gamification
  • Interactive Content
  • Learning Management
  • Media Management
  • Mobile Access
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Companies
  • Training Management
  • User Management
  • Video Conferencing
  • Virtual Classroom

View full list of Mobile Learning

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Attendance Management
  • Blended Learning
  • Calendar Management
  • Chat/Messaging
  • Class Scheduling
  • Communication Management
  • Community Management
  • Content Management
  • Course Authoring
  • Customizable Branding
  • Customizable Reports
  • Event Calendar
  • Feedback Management
  • Gamification
  • Higher Education
  • Information Hub
  • Interactive Learning
  • K-12
  • Learning Management
  • Location Tracking
  • Mobile App
  • Monitoring
  • Orientation Workflow Management
  • Performance Metrics
  • Polls/Voting
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Safety Management
  • Self Service Portal
  • Self-Learning
  • Skills Assessment
  • Student Group Management
  • Student Management
  • Student Portal
  • Surveys & Feedback
  • Third Party Integrations
  • Video Support

View full list of Student Engagement Platform

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification & Licensing
  • Compliance Management
  • Contact Management
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Customizable Branding
  • Customizable Reports
  • Gamification
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Modeling & Simulation
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Virtual Classroom
  • eCommerce Management

View full list of Training

Synap Alternatives

More Synap alternatives

Synap Reviews

Read all 13 reviews

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
5
Features
4.8
Value for Money
4.9

Reviews by score

5
12
4
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Hamzah B.
Hamzah B.
CEO
E-Learning, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/07/2021

"Has Everything You Could Ask For"

Comments: As an education company Synap has been an extremely helpful tool for not only our internal team but also for students around the world. Many of our students have benefit greatly from Synaps unique spaced learning feature and overall easy to use platform allowing anyone to easily navigate through the site.

Pros: What I liked most about Synap was not only the team being incredible helpful with setting everything up and migrating existing content over but the ease of use with the product. The team over at Synap also not only listen to user feedback but have implemented new product feature requests on numerous occasions which is very rare to see. Overall its just made life easier for our students...

Cons: Literally have nothing to say. Only downside is I wish I would've been with Synap earlier as it would've made things a whole lot easier :)

  • Reviewer Source 
  • Reviewed on 02/07/2021
Harry W.
Discipline Leader in Physiology
Higher Education, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/03/2019

"Extraordinarily helpful team"

Comments: Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical information. Traditionally, the most motivated university students have always formulated their own self-study test questions to improve their knowledge. However, although the bulk of students would be willing to use such question items, most of them would not have the time to formulate their own question items. By structuring a formal system for all students to use with Synap, it means that all students benefit, and that the question items are curated and vouchsafed by the module management team. This means that there is consistency and accuracy, as well as increased engagement.
The Synap team have been extraordinarily helpful with every step of the process. They helped with item uploading, engagement data gathering, and even structuring a separate private environment reserved for my students (essential for issues with intellectual property and privacy). I know more about how my students, on average, use the excellent system. This is helping us to move forward with both educational best practise and educational research publications.

Pros: Synap has made a bespoke online testing programme for my university medical school students to reinforce their knowledge. The software was greatly appreciated by the students, who liked the fact that it was easy to use and also worked with a mobile app (although most of my students seemed to access it with a laptop -- which makes sense for formal studies).
I found that the Synap interface was easy to use both for uploading and for correcting issues with poorly performing items.

Cons: I do not have anything negative to say about the Synap workspace. I should say that my students did not use the spaced reinforcement function because our plans did not include it.

  • Reviewer Source 
  • Reviewed on 12/03/2019
Steven P.
Professor
Medical Practice, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 16/09/2021

"Excellent support for on-line courses"

Comments: A personal service with appropriate expertise to allow the running of on-line education courses - presentation, candidate support and examination / testing support for accreditation.

Pros: We appreciated the personal support and interaction during the set up process

Cons: There is inherent lack of end-user integration, common to all on-line courses

  • Reviewer Source 
  • Reviewed on 16/09/2021
Henda S.
Program Director/Lecturer
E-Learning, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/11/2020

"Synap: the constant certainty in an uncertain strange world."

Comments: From my first meeting with this team, I was blown away by their professionalism, their ability to accommodate any and all (and even strange) request, and their willingness to assist and to provide an amazing professional service in very stressful conditions. Examinations are never an easy time to work with students for the first time, but as a Third world country we had some extra curveballs that had nothing to do with the global coronavirus pandemic. During our examinations we had stage 4 loadshedding (this means that our national electricity provider cuts the electricity grids across the country for 3 hours at a time 4 times a day) The impact this had on a normal examination and the stress levels of our students were immense. But, this team got every single student through the exam with a professional attitude, support and kindness. (If I am honest, the way they dealt with my students sometimes put me to shame.. I am not nearly as level headed as these individuals) They even kept me calm. If I hear of the examination experiences that so many of the other universities had I am so lucky that I found this company. I am never going back to writing a paper-based exam and I will not use another examination provider. This company made the 2020 academic year, that brought unparalleled challenges in tertiary education, a success. I got glowing reviews from students (and not just the ones that passed). We all sing the praises of this programme and the kind people behind it.

Pros: We used the program for online examinations. It was incredibly easy to use. There are so many useful features, e.g the fact that students could access all the sources that they need on the platform, the life-chat function that provided immediate real-time and professional assistance, the recording of the examinations and the clear instructions, made this program ideal for our first online examinations.

Cons: The only thing would be (and this is just a suggestion, it was not a problem) If it is possible to highlight each correct answer for each student for MCQ questions. The rest was really easy and easily integrated in our current LMS systems.

  • Reviewer Source 
  • Reviewed on 06/11/2020
Alex G.
Trainer
E-Learning, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/11/2020

"Very impressed with the product"

Comments: My overall experience with Synap has been very positive. When the first national lockdown was announced, our business was unable to continue running face to face training so have relied very heavily on this system for the past 6 months to deliver a high-quality product. In a very short amount of time, we put together a number of bespoke courses for new and existing clients. Synap made this much much easier for us to deliver.

Pros: The best thing about the system is how straightforward it is to learn how to use it. I felt very confident in creating courses after a very short amount of time. Also, I like that once content has been added to the library, I can put together a new course in 10 minutes.
I love how responsive the development team is when I need them and how the system is always improving.
I really like how as an admin I can switch over to study mode to see what a learner would see.

Cons: There is only one small issue that we have faced.
We have clients in the NHS and one of the small problems we have is the deliverability of invitations to learners with NHS email addresses. This has been mainly down to the servers of such a large organisation. It is possible for the organisation to change this by whitelisting the Synap email address.

  • Reviewer Source 
  • Reviewed on 16/11/2020