--- description: Get detailed information about AVOXI and how it can help you meet your business needs. Learn more about AVOXI price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AVOXI Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [AVOXI](/software/178939/avoxi-genius) # AVOXI Canonical: https://www.capterra.com.sg/software/178939/avoxi-genius Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/178939/avoxi-genius?page=2) > AVOXI provides voice and communications services, plus contact center features, to run your business – all within one platform. > > Verdict: Rated **4.8/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AVOXI? 1\. Hospitality and Travel 2. Software and Technology 3. Retail and eCommerce 4. Healthcare and Pharmaceutical 5. Logistics and Distribution 6. Business Process Outsourcing (BPO) ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 59 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AVOXI - **Location**: Atlanta, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$19.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact AVOXI for a free quote. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belarus, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile and 85 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Call Center Management - Call Disposition - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transfer - Callback Scheduling - Caller ID - Caller Profiles - Communication Management - Computer Telephony Integration - Customizable Reports - Dashboard - File Transfer - IVR - Mobile Access - Multiple Scripts - PBX - Phone Key Input - Queue Management - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - Survey/Poll Management - Third-Party Integrations - Virtual Extensions - VoIP - Voice Customization - Voice Mail ## Integrations (26 total) - 3CX - ActiveCampaign - Asterisk - Bitrix24 - Dynamics 365 Business Central - Five9 - Freshdesk - Freshsales - Google Ads - Google Analytics 360 - Help Scout - HubSpot CRM - Intercom - Microsoft Teams - Nicereply ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software) ## Related Categories - [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software) - [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software) - [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software) - [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software) - [Cloud PBX Software](https://www.capterra.com.sg/directory/31102/cloud-pbx/software) ## Alternatives 1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (858 reviews) 2. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [VoIP.ms](https://www.capterra.com.sg/software/203084/voip-ms) — 4.8/5 (697 reviews) 4. [CallHippo](https://www.capterra.com.sg/software/159578/callhippo) — 4.4/5 (675 reviews) 5. [RingEX](https://www.capterra.com.sg/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Great Service" — 5.0/5 > **Eben Wikus** | *26 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Avoxi Features are great, Implementing VoIP solutions without a headache, if you require assistance rest assured that Avoxi has your back 247. > > **Cons**: Avoxi partner portal is a bit outdated, but manageable > > Call Quality is top-notch, Customer Support is Superior. ----- ### "Top notch virtual phone line and call diversion service." — 5.0/5 > **David** | *5 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The efficency with which they fixed my hiccup. They fixed the issue, tested the line and called the diverted number in minutes working out what the problem was immediately. > > **Cons**: There isn't anything not to like\! The customer interface is a little formidable but this may be a reflection on my IT skills rather than them and I managed to work it out with a little thought. > > I work in several locations but it is important that I can be contacted by potential clients. This requires AVOXI numbers and diversions which seem to work well at a reasonable cost. ----- ### "Trust Avoxi" — 5.0/5 > **Tom** | *10 December 2024* | Farming | Recommendation rating: 9.0/10 > > **Pros**: Easy to use. Numbers for many countries and local numbers within those countries. It's a great platform. > > **Cons**: There is not much I don't like. I am pleased with the platform. Maybe an official integration with 3cx. > > Very good\! The support is good and has become even better. I had a face to face support call just today, the agent was polite, knowledgeable and resolved my issue. ----- ### "10/10 US, UK and NZ." — 5.0/5 > **John** | *28 August 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Platform is easy to use. Love the live chat and phone/email support from real people when needed. > > **Cons**: Not being about to text phone numbers from one country for a different country. > > I’ve used AVOXI in the US, NZ and UK and always found it provides what I need with great support to help when needed. 10/10\! ----- ### "Excellent Support" — 5.0/5 > **Renat** | *16 June 2024* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: Avoxi is user-friendly and reasonable cost with excellent support. > > **Cons**: Everything is excellent; Avoxi is user-friendly and reasonable cost with excellent support. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/178939/avoxi-genius?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/178939/avoxi-genius) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data